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ODM: FAQ on Desktop Update Agent (4374498)
Currently, the Desktop Update Agent (DUA) does not support reconfiguring Outlook when multiple mailbox accounts are associated with a single profile. ... Each additional mailbox must be added manually.
With a T1 license, can I copy Teams chats? (4378456)
T1 only allows you to migrate Accounts, Mail and OneDrive.
ODM Email migration order (4378398)
<p>When doing a Mail migration, does the tool migrate newest or oldest email items first when choosing to migrate ALL mail?</p> <p>ODM will start migrating newest to oldest items.</p>
DUA - Direct Download (4371638)
Customer does not want to install via GPO. ... The Direct download option was discontinued with the 2.x agent. ... This is largely because the agent in version 2.x has a strong dependency on the service (display name "OnDemand Desktop Update Agent Licensing") which requires enhanced permissions to install.
How to change Agent hostname on On Demand Migration Active Directory User Interface (4373828)
Agent hostname has changed, how to update it on ODM AD UI? ... As soon as the Agent is online and connected to ODMAD backend the hostname will be updated automatically on User Interface.
ODMAD - Dirsync Cloud to Cloud minimum requirements (4372441)
The customer need to apply the least permissions to the service account.
Is there a ODM DUA setting to bypass Proxy settings (4378095)
<p>Customer asked if there is a ODM DUA setting to bypass Proxy settings</p> <p>DUA has no setting to bypass proxy settings; it will use the proxy settings configured under Internet Settings in the Workstation's Operating system.</p>
ODM | What is the Minimum License requirement for Admin/Service Account (4372607)
What is the Minimum License requirement for Admin/Service Account?<br>Does it require License to be assigned to Admin/Service Account? Microsoft Enterprise E3 is a minimum requirement for Admin/Service account.<br><br>Refer to our Official Documentation <a href="https://support.quest.com/technical-documents/on-demand-migration/current/user-guide#TOPIC-1834030" target="_blank">here</a>. <br>Under Section "Product Licensing" with "IMPORTANT: Your Azure subscription must have an E3 or E5 enterprise plan. For more information see <a href="https://www.microsoft.com/en-us/microsoft-365/compare-microsoft-365-enterprise-plans" target="_blank">Microsoft 365 Enterprise plans</a>."
How to provide Support with reader access to your ODM Organization (4373671)
ODM has several built in RBAC (Role Based Access Control) roles in the tool.<br>One of these is the 'Migration Project Viewer' role that allows full read only access to the entire ODM Organization.<br>This is useful to allow us to diagnose technical issues with your migration, such as log analysis, cross module configuration review, mappings, license issues and much more.<br><br>A custom RBAC role can also be created, allowing a more granular set of permissions to be applied.<br>Additional information can be found in the ODM User Guide:<br>https://support.quest.com/technical-documents/on-demand-migration/current/user-guide/2#TOPIC-1955193 From the ODM Dashboard, select Settings > Access Control > Users<br>Enter the email address of the support representative and select the assigned role 'Migration Project Viewer'<br>Click Add User.<br><br>The support rep will receive an email notification advising them they have now been successfully added.<br><br>To remove the role, simply click the recycle bin icon on the same page to revoke the permission.<br><br>NB: RBAC roles currently do not support viewer role for ODM-AD.<br>Granting any RBAC role will provide Administrator level permissions for all ODM-AD related products, including DirSync, Domain Move, Domain Re-Write.<br>RBAC roles will be enhanced in a future release to allow viewer permissions for ODM-AD.
Does Quest On Demand Migration Support Profile Photo migration? (4374012)
Currently, ODM does not support Profile photo migration, users would have to update the profile photo manually.
Data handling for ODM Migration (4377932)
We want how ODM migrates the data from source to target for the below workloads : ... 2) OD4b ... 3) SPO ... 4) Teams ... Does ODM copy the data directly from source to target, or does ODM store in between, be it temporary or permanent.
How to enable application impersonation rights for Exchange 2010/2013/2016/2019?? (4374697)
How to enable application impersonation rights for Exchange 2010/2013/2016/2019?? <p>To migrate data from Exchange 2010/2013/2016/2019 you must enable Application Impersonation for the migration administrator account.
ODMAD - Can I migrate devices with multiple profiles? (4372325)
Can I migrate devices with multiple profiles? ... This is as long as each of the users are matched in the tool. ... If there's a profile for a user that's not matched, it will just skip that one and still ReACL all the others.<br><br><strong>Cutover</strong><br>When it does the Cutover, it will move the whole device to the target domain and will switch all users' profiles, so they would all login with their target account afterward and see their normal desktops.
ODM | How to generate license report (4375258)
Sample screenshot of License report ... 2) Review or alternately select all item and export to CSV for reference. ... Sample screenshot of Export License report ... 3) Alternative review with summary sample screenshot below.
ODM | FAQ on ODM Sharepoint Migration (4374724)
Does ODM migrate the Sharepoint Master Page?</strong><br>Migration of the Master Page Gallery is not supported because active master pages cannot be updated or overwritten during the migration. ... Custom master pages should be manually added to the Master Page Gallery in the target tenant and set as the new master page.
ODM Slow migration Possible factors (4377694)
What are the possible factors for slow Migration progress? ... Microsoft’s API throttling limits the number of requests processed simultaneously, which can slow down migrations. ... Additionally, Graph API has request quotas, and exceeding these limits can lead to temporary blocks, causing delays.
How to delete an organization in ODM (4376414)
Users may need to delete an organization from the On Demand Migration (ODM) tool for various reasons, such as organizational restructuring, redundancy, project completion, or data cleanup. ... However, the deletion process removes all tenant and user-related information associated with the organization, which can have significant implications.
Some Outlook Contact pictures seem to be not migrated together with ODM Mailbox Migration. (4377083)
After a user mailbox has being migrated, for some Outlook Contact pictures across various types of internal and external Outlook Mail Contacts, they seems to be not showing up at all when viewed in Outlook Thick Client at target, whereas all Contact pictures are showing up fine at source.<br> Since those affected Outlook Contacts are actually coming from internal mail accounts which are hosted on Microsoft Exchange Organization, their pictures will be directly loaded from Azure Active Directory
Welcome Group Messages are being sent to all Teams members during a Teams re-migration (4377114)
When performing a Teams re-migration, such as updating "Team Membership", Group Messages "Welcome to Teams" are being sent to all group members at target, whereby users are likely to consider them as spams.
Desktop Update Agent (DUA) is not fully configuring user logon for Microsoft Office Apps. (4377188)
Any Office App -> "File" tab -> "Office Account" option<br><br>After running DUA on switching device, only logon user at the right side has changed, while there is no change at the left side :<br><br><img alt="Office Apps Account Info" src="https://questsoftware.file.force.com/servlet/rtaImage?eid=ka0RP0000003a3l&feoid=00N6R00000J0qH7&refid=0EMRP000009KsTh"></img><br><br>
ODMAD | FAQ about Directory Sync (4374436)
<div><strong>1. ... If user SID and security Group SID is copied from source to target then file share should be working</strong></div>
ODMAD | Entra id cutover but office credential remain on source (4377062)
Entra id cutover completed but office credentials remain on source. ... How to make sure the office application credential updated ODM Active Directory Entra ID Cutover does not include Office Application cutover.
Domain Rewrite - Email header showing 'via domain.com' in the header (4376273)
The "via" statement is included in the email header to track the path the email message has taken through the email system.<br><br>In the case of domain rewriting, the email system is essentially forwarding emails from the original domain to the new domain, and as a result, the "via" statement <strong>may </strong>appear in the email header.
On Demand Migration - Hybrid Exchange IP Ranges (4374113)
ODM PowerShell API ... connecting with remote PowerShell to migrate/set some mailbox settings (e-mail forwarding, folder permissions, …) ... Please note that newly added IP addresses are highlighted in yellow.
DUA - Can I run the Desktop Update Agent without user interaction? (4376521)
The customer would like to set the Desktop Update Agent to run without user interaction. ... This is by design.<br><br>As the agent runs, it may need to stop and/or start any or all of Microsoft Outlook, Teams, or OneDrive for Business.
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