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On Demand Migration Current - User Guide

About On Demand Migration Before You Start Account Migration Mail Migration Public Folders Migration OneDrive Migration SharePoint Migration Microsoft Teams Migration Microsoft 365 Groups Migration Troubleshooting Finalizing the Migration


The lists of accounts, mailboxes, tasks or events could be large and hard to manage. Use the Search box above this list to look for items that match your custom criteria.

You can use words, phrases, and special queries in your search. The search is performed across all fields. You can add search criteria to the search using facet filters on the left pane. Any filter can be cleared from the search by clicking button. Press Enter to get the search results.

TIP: Add * to the end of the search query to match all items starting with the search term. Otherwise, you will only get the exact matches. For example, john* returns John Doe, Johnson Smith, and john.doe. Search expressions are case-insensitive.

Advanced Search

You can refine your results by using the advanced search operators. See Lucene Tutorial for the full information on search syntax.

To search for Operators Examples


Part of a word



Matches items containing "serv".

Exclude specified content -, NOT (case-sensitive) -mail* ( NOT mail*) Excludes items that contain the word starting with “mail”.
Include specified content + +mail* Matches items containing “mail” along with the basic search query.
Multiple keywords Space, OR (case-sensitive), AND (case-sensitive) mail user, mail OR user, mail AND user

Matches items that contain either “mail” or “user” in case of OR. Matches items that contain both “mail” and “user”. in case of AND. This is the default search behavior for phrases.

Exact phrase Quotation marks "item hard deleted" Matches items that contain the exact phrase "item hard deleted".
Search by Date Range

You can select period or use Custom range link to specify desired data range for events.


You can quickly filter lists based on the predefined criteria. The steps to filter a list is the same across all lists.

To apply a filter

Click one or more filters and select a value from the drop down list.

Filters are applied immediately when selected. Each predefined filter also displays the count of items for each value available in the drop down list. These values take into consideration any other filter that is already applied. For example, in the image above, there are 10 accounts in the Account list that have Status = New because the list has already been filtered for Unmatched accounts of type User.

To clear a filter

Click the X icon in the filter box to clear a single filter


Click Clear All to clear all filters.

The filters may be automatically applied, when you navigate across the interface. For example, navigate from assessment reports, view details on the specific task, or click links in notifications.

About Update Agents

To complete a migration project, a lightweight user desktop application (update agent) must be configured and deployed by administrators and run on users workstations. There are two types of update agents:

Client Update Agent (CUA)

CUA enables users to automatically reconfigure their Microsoft Outlook Profile to connect to the Exchange Online server in the new home tenant.

Desktop Update Agent (DUA)

DUA provides enhanced support, helps ensure the success of cross-tenant migration projects, makes agent delivery easier, and status reporting more informative. DUA has the following advantages over CUA:

  • Ability to manage user’s application reconfigurations activities from a single view within On Demand Migration.
  • Support for OneDrive for Business and Microsoft Teams.
  • Support for Microsoft 365 application license reset.
  • Support for various client authentication mechanisms.

For more information about downloading, administration and use of CUA and DUA, see the Quest On Demand Migration Update Agent Guide.

Account Migration

In this chapter:

Documents connexes

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