All types of Public Folders (appointment, contact, journal, mail, note, task, and so on) can be migrated in case they are supported in the target tenant.
Please consider the following migration specifics:
- If the public folder with the same path already exists on the target, the source public folder will not be migrated. Check the Events tab.
- The first processed mailbox will be set as a primary for a public folder. Other mailboxes will be set as secondary public folder mailboxes.
- Send As and Send on Behalf properties will only be transferred for mail-enabled Public Folders.
- Read and unread status is not migrated.
From this dashboard you can:
- Keep track of your location within project and quickly return to the main project dashboard using breadcrumbs on the top of the pane
- View list of discovered public folders with source and target paths, and last events related to the public folder
- Quickly navigate to the event lists
- Quickly navigate to the tasks list
- Create discovery tasks and public folder migration tasks
- Export feature data into comma-separated file
- Temporarily remove public folders from the migration project
- Search public folder
- Filter public folder by status, by matching state, or by mail settings
- Delete public folder
Verify the following prerequisites before you start migrating Public Folders:
To configure connections:
- Open the Dashboard tab from the Public Folders workspace
- Click Configure Connections from the actions menu. The Configure Connections wizard for Public Folders open.
- Select any tenant that you want to reconfigure. Then click Edit and provide the necessary consents or credentials.
Before proceeding with the migration, retrieve the list of public folders from the source tenant.
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TIP: If you want to rediscover public folders, rerun the existing discovery task. |
Discovering all Public Folders
To create a new discovery task
- Go to the migration project Dashboard in case you use new migration UI. In case you are using classic experience or you are already on the public folder migration Dashboard, go to step 3.
- Click Public Folders.
- Click Discover Public Folders on the Dashboard. The New Discovery Task wizard starts.
- Step 1: Schedule
- Choose from one of three options to schedule the task. The scheduler will be activated only after you complete the task wizard.
- Run now - task runs immediately.
- Run later - task must be started manually.
- Schedule - task will be started at a future date and time.
- Start - enter the start time for the task.
- Click Next.
- Step 4: Summary
- Verify the task specifications as described below:
- Name - name of the task. You can specify a custom name. The default name is Discovery Task.
- Source tenant - name of the tenant where the statistics will be collected.
- Scheduled start - date and time when the task will start. Now indicates that the task will start immediately.
- Click Back to revise or review a previous step or click Finish to complete the task wizard and start the task as scheduled.
When the discovery task is complete, you will see the source tenant’s public folder summary on the Dashboard.
Discovering Public Folders from a file
When you have a large set of public folders but you want to migrate a subset of those public folders, you can start the discovery process by using a CSV file. The CSV file lets you specify the public folders that you want to discover and ignore the rest. This is a two-step process:
Step 1: Preparing the CSV file
- Create a CSV file with the column title Source Path. Then enter the relative path of the folders that you want to search. Some examples are shown below:

- Save the CSV file with a suitable name.
Step 2: Starting the Discovery Task
- Log in to Quest On Demand and choose an organization if you have multiple organizations.
- From the navigation pane, click Migration to open the My Projects list.
- Create a new project or open an existing project.
- Click Public Folders from the project tiles, or click Open from the Public Folders tile to open the Public Folders dashboard.
- Click the Public Folders tab. Then click Discovery from the Actions menu and select Discover Public Folders from File from the dropdown.
- The New Discovery Task wizard opens.
- Step 1: Discovery Options
- Click Browse and select the CSV that contains the folder paths that you want to search.
- Click Next.
- Step 2: Schedule
- Choose from one of three options to schedule the task. The scheduler will be activated only after you complete the task wizard.
- Run now - task runs immediately.
- Run later - task must be started manually.
- Schedule - task will be started at a future date and time.
- Start - enter the start time for the task.
- Click Next.
- Step 4: Summary
- Verify the task specifications as described below:
- Name - name of the task. You can specify a custom name. The default name is Discovery Task.
- Source tenant - name of the tenant where the statistics will be collected.
- Scheduled start - date and time when the task will start. Now indicates that the task will start immediately.
- Click Back to revise or review a previous step or click Finish to complete the task wizard and start the task as scheduled.
Reviewing the Discovery Task
- Select the Tasks tab.
- Select the task that you want to review. The default name is Discovery Task.
- In the task details pane that opens, the information presented is as described below:
- Type - Type of the task. The type is Discover.
- Created - Date and time when the task was created.
- Modified - Date and time when the task was last updated.
- Status - State of the task.
- Last Operation - The action that was most recently performed in this task.
- Schedule - Date and time when the task started. Now indicates that the task started immediately after the task was created.
- Events (number) - Number indicates the count of events that the task encountered. The values indicate the type of the events and the event count for each type.
Reviewing the Discovery Task Events
- Select the Tasks tab.
- Select the task that you want to review.
- In the task details pane that opens, click Events (number). The Events tab opens with a filtered list of events for the selected task.
- Select an event that you want to review. In the event details pane that opens, the information presented is as described below:
- Object - Name of the team or group discovered.
- Task - Name of the task.
- Time - Date and time when the event occurred.
- Category - Type of task. the value is Application.
- Source - Name of the On Demand Migration service