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Unified Communications Analytics 8.6.1 - Deployment Guide

Prerequisites for your installation Installing UC Analytics Configuring UC Analytics Adding data sources for Active Directory or Azure Active Directory Adding data sources, chargeback costs, and thresholds for Exchange and Exchange Online
Permissions needed to collect Exchange on-premises or hybrid data Permissions needed to collect from native Exchange Online Creating an Exchange Configuration data source Creating an Exchange Tracking Logs data source Creating an Exchange Mailbox Contents data source Do I need both Exchange Tracking Logs and Exchange Mailbox Contents collections? Creating an Exchange IIS Logs data source Creating an Exchange Mailbox Content Summary data source Creating an Exchange Calendar data source Creating an Exchange Public Folders data source Adding Exchange Online hybrid data sources for hybrid Office 365 Adding Exchange Online data sources for native Office 365 Setting chargeback costs for Exchange Setting thresholds for Exchange metrics Omitting words when filtering by subject or body
Adding data sources, chargeback costs, and thresholds for Skype for Business/Lync Adding data sources, chargeback, and thresholds for Cisco Managing which insights can seen by users Configuring and managing subscriptions Making changes to your deployment Appendix A:Configuring Impersonation Appendix B:Configuring the Skype for Business or Lync Server Appendix C:Configuring IIS Log Files to capture ActiveSync or OWA events Appendix D:PowerShell cmdlets used by data sources Appendix E:Custom configurations and backup and recovery options Appendix F: Questions and answers about configuration

Using dynamic distribution groups to select target mailboxes

A dynamic distribution group includes any recipient in Active Directory with attributes that match the filter and conditions that you have defined.

To group target users by geographic location, you can create multiple dynamic distribution groups. All the mailboxes in each group would belong to same geographic location.

Suppose you have several data center locations within a global domain such as LON01, NYC01, and TKY01. You would create multiple data sources, one for each location.

For example, the data source for LON01 site would use the dynamic distribution group that contains only mailboxes from LON01 and would use a CAS server from LON01.

 
* 
TIP: To create dynamic distribution group for mailboxes from a single location, you could use a filter based on a mailbox custom attribute.
1
Run a PowerShell script to get all the mailbox databases.
2
Get the CAS server for each mailbox database.
3
Set the corresponding CAS server name to be one of the Custom Attributes for each mailbox.
4
After the attribute is set, use that Custom Attribute as a filter when you create dynamic distribution groups.
Specifying recipient types for a dynamic distribution group

When you create a dynamic distribution group, you set the filters you determine which mailboxes and users will be included. If you want the data collection to gather all user mailboxes, shared mailboxes, and resource mailboxes you would select All recipient types.

You could select specific filters to include only certain types of users and mailboxes such as:

•
Users with Exchange mailboxes
•
Users with external email addresses
•
Resource mailboxes
•
Contacts with external email addresses
•
Mail-enabled groups

What types of mailboxes are excluded?

The Exchange Configuration and the Exchange Mailbox Content Summary data source collections do not include the following types of mailboxes:

•
Arbitration Mailbox
•
Mailbox Plan
•
Discovery Mailbox
•
Public Folder Mailbox
•
Monitoring Mailbox
•
Audit Log Mailbox
•
Mailboxes with a name that starts with "SystemMailbox{"
•
Mailboxes with a name that starts with "CAS_{"
 

Can I enter the Domain Users group as the target for the data collection?

When you specify target users for data collections, you can use distribution or security groups. However, UC Analytics does not support the group Domain Users as a target group. Domain Users is a special Microsoft group that does not contain a membership setting so UC Analytics cannot resolve it. UC Analytics supports all the groups with membership information. You can check a group's membership setting using the ADSI Edit tool or ADAC (Active Directory Administrative Center).

For Exchange configuration, the data collection gathers the configuration for mailboxes, not for users. For this reason, it is not recommended that you use a group such as Domain Users that contains users without mailboxes, mail contacts, and other types of recipients. The data collection will complete but it will be full of warnings in the job details for every “not applicable” user.

When creating a group to use as a target, it is recommended you create a static group with a specified membership or create a dynamic group. For a dynamic group, select the check boxes for users with Exchange mailboxes. That will cover all the Exchange mailboxes in the organization. For static groups, use only groups that have members with Exchange mailboxes and do not include any other kind of users.

Troubleshooting the Exchange configuration collection

In some situations, if you are collecting mailbox properties from an Exchange server without using TLS/SSL, you might see error messages such as the following:

“Connecting to remote server failed with the following error message: The WinRM client cannot process the request. Unencrypted traffic is currently disabled in the client configuration. Change the client configuration and try the request again. For more information, see the about_Remote_Troubleshooting Help topic.”

You must enable unencrypted traffic for the WinRM client. You can use the Local Group Policy Editor to modify the WinRM client settings.

To enable unencrypted traffic
1
Click Start, type gpedit.msc in the Start Search box and press ENTER to open the Local Group Policy Editor.
2
In the tree view, navigate to Local Computer Policy | Computer Configuration | Administrative Templates | Windows Components | Windows Remote Management (WinRM) | WinRM Client.
3
Enable the following settings:
•
Allow unencrypted traffic
•
Trusted Hosts
4
Select the Trusted Hosts setting.
5
Enter the servers to which you want to connect in the Trusted Hosts list. Wild cards are accepted.
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