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DR Series Software 4.0.4 - Administration Guide

Introducing the DR Series system documentation Introducing the DR Series system Setting up the DR Series system Configuring the DR Series system settings Managing containers Managing replications Monitoring the DR Series system Using GlobalView Configuring and using Rapid NFS and Rapid CIFS Configuring and using Rapid Data Access with NetVault Backup and with vRanger Configuring and using RDA with OST
Understanding RDA with OST Guidelines Terminology Supported RDA with OST software and components Best Practices: RDA with OST and the DR Series System Setting client-side optimization Configuring an LSU Installing the RDA with OST plug-in Configuring DR Series system information using NetBackup Backing up data from a DR Series system with NetBackup Using Backup Exec with a DR Series system (Windows) Understanding the OST CLI commands Understanding RDA with OST Plug-In Diagnostic Logs Collecting diagnostics by using a Linux utility Guidelines for gathering media server information
Configuring and using VTL Configuring and Using Encryption at Rest Support, maintenance, and troubleshooting Supported Ports in a DR Series system About us

Running the Restore Manager (RM)

To run the Restore Manager (RM) utility, boot the DR Series system using the RM USB key created in Creating the RM USB key).

  1. Insert the RM USB key into an available USB port on the system.
    You can also use the virtual media option of iDRAC to remotely load the RM USB key. For more information, see Configuring and Using Virtual Media in the Integrated Dell Remote Access Controller 6 (iDRAC6) User Guide at
  2. Boot the DR Series system using the RM USB key.
  3. During the time when the Power-On Self-Test (POST) screen displays, press F11 to load the Boot Manager.
  4. Within the Boot Manager, navigate to the system hard drive (C:), select the USB key as the boot device, and press <Enter>.
  5. After a few minutes, Restore Manager loads and displays its main screen.
  6. Select the desired Restore mode (either Recover Appliance or Factory Reset).
  7. Enter the confirmation string, and press <Enter> to proceed.

    Caution: The Factory Reset mode deletes all DR Series data. The Factory Reset mode should only be used when the container data is no longer needed.

    NOTE: After Restore Manager completes, only the administrator account will remain enabled. To re-enable the root or service accounts, see the DR Series system CLI user --enable --user command in the DR Series System Command Line Reference Guide.

    NOTE: If you had previously joined the DR Series system to any Active Directory Services (ADS) domain before running Restore Manager, after it completes you will need to manually rejoin the desired ADS domain. For information about joining an ADS domain, see Configuring Active Directory Settings.

Resetting the Boot LUN Setting in PERC H700 BIOS After Running RM

In the event that both of the 2.5-inch 300 GB 10K RPM 6 GB/s SAS internal drives (OS) in RAID1 are replaced, you must run the Restore Manager (RM) utility to recover the DR Series system OS drives.

Following the RM recovery process, the boot logical unit number (LUN) has to be reset to VD0 RAID1. The DR Series system unsuccessfully attempts to boot from RAID6 instead of RAID1.

To resolve this issue, reset the PERC H700 BIOS to revise the proper boot order setting to configure the proper boot LUN to be RAID1. To reset the proper LUN boot order, complete the following steps:

  1. Start Restore Manager.
  2. Select Option 1 > Recover My Appliance.
  3. Click Proceed.
  4. Click Reboot, and during reboot, press Ctrl+R to enter the PERC BIOS.
  5. Select Controller 0: PERC H700 in the list.
  6. Press Ctrl+N twice to select the Ctrl Mgmt (Controller Management) tab.
  7. Select Ctrl Mgmt, click Select bootable VD, and select VD 0 as the VD0 RAID1.
  8. Click Apply, and reboot the DR Series system.

Hardware removal or replacement

To properly remove or replace any DR Series system hardware, you must observe and use the best practice shut down and start up procedures. For a comprehensive set of removal and replacement procedures with step-by-step instructions, see the DR Series System Owner’s Manual.

For more information about the best practices, see DR Series System: Proper Shut Down and Start Up and Shutting Down the DR Series System.

Proper shutdown and startup of the system

Before you attempt to remove or replace any hardware component in the DR Series system, ensure that you observe the following best practices for properly shutting down and starting up the system.
  1. Power off the DR Series system by selecting Shutdown in the Support page of the DR Series system GUI.

    For more information, see Shutting Down the DR Series System. Another method you can use to shut down the system is the DR Series system CLI command, system --shutdown.

  2. Allow the DR Series system to complete its power-down process.

    When the power-down process has completed, the Power Supply status indicator is unlit.

  3. Disconnect the DR Series system power cables from the electrical power outlet.
  4. Wait an additional period of time (up to 10 minutes), and/or verify that all of the green and amber NVRAM LEDs on the rear panel of the system chassis are unlit.

    NOTE: If you do not allow the NVRAM super capacitor sufficient time to discharge, the NVRAM status will report DATA LOSS when the DR Series system is subsequently powered up.

  5. Unlatch the latch release lock and slide the DR Series system cover back and away to gain entry to the appliance internal components.

    To gain entry to the interior of the DR Series system, remove the cover. For more information, see the DR Series System Owner’s Manual.

  6. Remove and replace the system hardware components as needed.
  7. Replace the cover, and reconnect the system power cables to the electrical power outlet.
  8. Power on the DR Series system by pressing the power-on indicator/power button.
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