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Archive Manager for Exchange 8.6 - Administration Guide

Introduction About the Administration Center Tools, Options and Settings Manager view Status view Archive view Post Processing Advanced Search Appendix

Locations tab

For better performance and to secure load balancing Archive Manager for Exchange provides you with the possibility to install several Archive Manager servers even in several locations (for more information on Archive Manager locations and server roles see the section "General tab”).

After you have:

1.installed your Archive Manager servers

2.assigned the servers their server roles on the Tools /Options/Server settings tab

You must:

3.register the servers as Archive/Retrieve severs here on the Locations tab of the Archive Manager for Exchange.

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NOTE: If you have only ONE Archive Manager server installed, you do not must register it.

It needs to be mentioned that only the right pane of the Locations tab is active for adding, editing or deleting. Left pane has been reserved for information purposes.

Registering Archive/Retrieve sever

To register a new server:

1.In Manager view open the Locations tab.

2.Expand the All locations node in the left pane of the window.

3.Select the location where you want to add the new server. Then right-click and select Add server to location from the context menu.

b-addServer

4.In the New location server properties window enter the information as described below:

c-serverType

a.Name - Name of the server.

b.Type - Choose from the following server types: Archive, Retrieve or PST Importer.

c.Alias - Enter the FQDN name of the server. Required if you use https for communication.

d.User secure connection (https) - Select this option if you use https for communication.

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NOTE: If users are using Outlook Addin make sure that they can access the entered location server. If users are using a proxy server, make sure that the location server is accessible through the proxy.

If your environment uses https for communication and ArchiveWeb or OWA to access archived items, the following settings must be configured:

·The site bindings and SSL Settings for the location server certificate must be configured.

·The AM for Exchange service URL property for ArchiveWeb must be configured to use https. See the ArchiveWeb Guide for more information.

·The Archive ManagerExchangePamWS URL property for OWA must be configured to use https. See the OWA Guide for more information.

·In the Location server properties window, the Alias must be specified and the Use secure connection (https) checkbox must be selected.

 

5.Click Apply, then OK. The new server will appear in the right pane of the Locations tab.

d-added-I

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NOTE: To delete the server from the list just right-click it in the left pane and select Delete server from the location option in the context menu.

To add a new location:

1.In Manager view click on the Locations tab.

2.Expand the All locations node in the left pane of the window to see the all locations and its servers.

3.Right-click the All locations and select the Add new location option.

e-newLocation

4.In the New location properties window enter the name and display name in the respective text boxes. You can change the location ID as well.

f-properties

5.Click Apply, then OK.

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NOTE: To add a new server to the new location follow the steps described earlier in this chapter. To delete/edit a location, right-click it and select Delete location /Properties in the context menu.

Status view

Status view is displayed by clicking Status on the View menu. By clicking on different nodes in the left pane of the Status view you will display information on current version of Archive Manager for Exchange, logged-on users, status of services, database, HSM Store etc.

By clicking on the Application Server node in the left pane you will display some detailed information about the current version, as shown below:

a-info

By clicking on the Services node in the left pane you will see all Archive Manager for Exchange services and their status.

b-services

Services can be restarted by clicking on the Restart button. You can use the Stop button (ARCHIV~1_img300) to stop the selected service and then the Start button (ARCHIV~1_img301) to start it again.

By clicking on the Connections node in the left pane you will display current connections and logins. Here you can find out access rights etc.

c-connections

 

Archive Manager for Exchange can run on several computers in parallel and can communicate with several MS Microsoft Exchange servers.

By clicking on the Microsoft Exchange servers node a list of synchronized MS Microsoft Exchange servers will be displayed, including the number of threads.

d-exchange-servers

To change the number of threads, double-click a Microsoft Exchange server. In the Threads window simply set the number of threads to be processed in one cycle. The higher the number, the less number of cycles you have – it however slows down the system. An optimal number is from 15 to 20.

e-threads

If you, for instance, set the number of threads to 4 and click OK.

f-restart-service

Click Yes to restart the service. Then by clicking on the Connections node, 4 entries will be displayed (see the following figure).

g-connections-threads

By clicking on the HSM node you will retrieve some information on your HSM store type, HSM/Archive Manager Server and the ID of the default Retention Category. This is for informative purposes only.

h-HSM

By clicking on the Database node some information about the database in use will be displayed. This information is taken from the DB Config tool.

i-database

Archive view

Archive view has been designed for shortcut repairing, for manual archiving/restoring (Mailboxes and Public folders tabs) and for browsing purposes. Even restoring of lost items is possible in this view (Archive and Mailboxes tabs).

There are four tabs – Mailboxes, Archive, Public Folders and Public folders Archive tabs.

Mailboxes tab

This tab is used for:

·Manual archiving/restoring of an item/folder/mailbox

·Repairing shortcuts

·Archiving only certain type of messages or mailbox folders(via Archive wizard)

·Restoring only certain type of messages (via Restore wizard)

·Lost items restoring on a mailbox level (via Restore wizard)

·Manual creating of shortcuts for archived items with "delay shortcut” settings

Before archiving with Archive Manager for Exchange

Before archiving with Archive Manager for Exchange all users and groups whose mailboxes you plan to archive must be synchronized with Archive Manager for Exchange Server (see "Installation Guide for Archive Manager for Microsoft Exchange”). Keep in mind that archiving cannot be applied to emails received by mailboxes that were not synchronized with the Archive Manager Server.

The synchronization process can be automated, i.e. the synchronization can be scheduled in the Archive Manager for Exchange\Tools\Address Book Manager and can run in the background (see "Installation Guide for Archive Manage for Microsoft Exchange”).

When mailboxes are synchronized with Archive Manager Server you may start archiving with Archive Manager for Exchange.

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NOTE: The archiving services are configured to run automatically (service type set to "Automatic” in Start\Settings\Control panel\Administrative tools\Services) and some of them are running under the super-user account. If some services are not started, it is necessary to start them manually using the included Start.bat batch file under C:Program Files (x86)\ Metalogix\MAM4Exchange\Tools. If it does not help, please review the event log entries (Start\Control panel\Administrative tools\Event viewer). The most common problem of not starting services is the incorrectly configured identity – in this case either run an update (repair) of the Archive Manager for Exchange setup or correct the service identities manually (using Start\Programs\Administrative Tools\Computer Management).

Simply display a mailbox in the left pane. Use the Look for combo box, enter the respective name and press Enter. must you enter an asterisk, a list of all groups and mailboxes will be displayed. It is possible to find the mailbox while using the Set filter button as well. Once you have displayed the mailbox folder you may start archiving/restoring emails placed in that mailbox.

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NOTE: Mailboxes have a unique identity number which is displayed in square brackets to distinguish mailboxes in the case where two mailboxes have the same display name. The unique identity helps the administrator to identify the correct mailbox.

a-begin

For archiving and restoring you may use the Archive and Restore icons on the toolbar and the context menu as well. On the following figure we have selected a non-archived email therefore the Archive icon on the toolbar is accessible. On the next figure we have selected an archived email therefore the Restore icon on the toolbar is accessible.

b-archive

 

c-restore

The right pane of the Archive view displays the content of a folder selected in the left pane of the window.

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NOTE: Only the left pane is active for switching between folders, mailboxes, and groups. The right pane has been reserved for manual email archiving/restoring.

Every item of the folder has its icon which represents the status of the item. You can open the legend for icons when you click the Show legend icon on the toolbar (ARCHIV~1_img246) or from Enterprise Manager/Archive view/Archive tab when you right-click an item in the right pane and select Show legend from the context menu. The Legend window with icon explanation appears:

d-legend

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