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On Demand Migration Current - User Guide

About On Demand Migration Working with On Demand Migration Account Migration Mailbox Migration OneDrive Migration Microsoft Teams Migration Microsoft 365 Groups Migration SharePoint Migration Public Folders Migration Troubleshooting Finalizing the Migration Appendix A: Using PowerShell

Migrating Meeting Links

When a calendar item with a link to a Microsoft Team meeting is migrated, the link to the original Team meeting in the source tenant is retained. Use the Meeting Link Migration Task to update Microsoft Team meeting links in the target tenant.

How it works: The meeting link migration task creates a new Team meeting with the original meeting details in the target tenant. It sets the target user as the organizer. This new meeting invite must be accepted by all participants. The original meeting migrated to the target is canceled. The cancellation email is automatically sent out to the organizer and recipients.

Considerations

  • The attendee list is not updated to match the target domain.
  • A new meeting is created if the migrating user is the organizer of that particular Team meeting.
  • A meeting is not recreated if the source meeting was created in Microsoft Teams through a Teams channel.
  • On Demand Migration recreates present and future meetings, both one-time and recurring meetings. Meetings that happened in the past are migrated with Calendar migration.
  • Recurring meetings with modified instances are reset to original settings after migration.
  • The subsequent runs of the Meeting Link Migration Task will skip the meetings which were previously processed.
  • Properties like a flag and categories are not supported with this migration.

IMPORTANT:

Mailbox migration with the Migrate Calendar option selected, must be completed before starting this task.

To migrate meeting links:

  1. Log in to Quest On Demand and choose an organization if you have set up multiple organizations.
  2. From the navigation pane, click Migration to open the My Projects list.
  3. Create a new project or open an existing project.
  4. Click the Mail tile, or click Open from the Mail tile to open the Accounts and User Data dashboard.
  5. Click the Mailboxes tab. From the Mailboxes List, select the accounts in the list that you want to migrate. You can use search, filtering or collections to quickly navigate through the list of mailboxes. You can also select the check box in the table header to select all the mailbox-enabled accounts.
  6. From the Mailboxes List toolbar, click More Actions and then select Meeting Link Migration. The New Meeting Link Migration Task wizard opens.
  7. Step 1: Custom Email Message

    Customize the message in the text box. The message will be sent in the cancellation email to the mailboxes of target attendees. If mail forwarding from the target to the source is not configured for them, the attendees in the source tenant will not receive the cancellation email. As a result, they will observe both the original meeting, which was canceled, and the new one created by the On Demand service.

  8. Step 2: Notification
    1. Send notification email once the task is completed - select this option to send a notification email when a discovery task completes.
      • Only in a case of failure - Select this option to send the email if the discovery task fails to complete successfully.
    2. Recipients - enter the email address of the recipients of this email. You can specify multiple recipient email addresses separated by semicolon.
    3. Click Next.
  9. Step 3: Schedule
    1. Choose from one of three options to schedule the task. The scheduler will be activated after you complete the task wizard.
      • Run now - task runs immediately.
      • Run later - task must be started manually.
      • Schedule - task will be started at a future date and time entered in the corresponding calendar field.
    2. Click Next.
  10. Step 4: Summary
    1. Review the task summary. You can specify a custom task name. Default name is Meeting Link Migration Task.
    2. Click Finish to save or start the task depending on the schedule option selected.

How to track the migration

You can track a task's progress from the Tasks tab and filter for tasks where Type = Meeting Link Migration. You can view the summary on the Dashboard or monitor alerts and notifications in Events.

 

Mail Forwarding

To support the customer preferences related to mail forwarding, the following behavior is now supported for mail migration task in case forwarding is not set using On Demand Migration (Mail Flow column is empty) and for mailbox switch (standard and reverse scenarios) tasks:

  Before After
Task Type Source.
ForwardingSMTPAddress
Target.
ForwardingSMTPAddress
Source.
ForwardingSMTPAddress
Target.
ForwardingSMTPAddress

Mail migration

(From target to source option)

Points to target * Not set / Set to any SMTP address Not set (cleared) Source.PrimarySMTPAddress or one of the existing email addresses from selected custom domain for forwarding, if set.
Points to any SMTP address except for target * Not set / Set to any SMTP address Remains unchanged Source.PrimarySMTPAddress or one of the existing email addresses from selected custom domain for forwarding, if set.
Not set Not set / Set to any SMTP address Not set Source.PrimarySMTPAddress or one of the existing email addresses from selected custom domain for forwarding, if set.

Mail Migration

(From source to target option)

Not set / Set to any SMTP address Points to source** Target.PrimarySMTPAddress or one of the existing email addresses from selected custom domain for forwarding, if set Not set (cleared)
Not set / Set to any SMTP address Points to any SMTP address except for source ** Target.PrimarySMTPAddress or one of the existing email addresses from selected custom domain for forwarding, if set Remains unchanged
Not set / Set to any SMTP address Not set Target.PrimarySMTPAddress or one of the existing email addresses from selected custom domain for forwarding, if set Not set
Mail Migration: Remove Not set / Set to any SMTP address except for target * Points to source** Remains unchanged Not set (cleared)
Points to target * Not set / Set to any SMTP address except for source ** Not set (cleared) Remains unchanged
Not set / Set to any SMTP address except for target * Not set / Set to any SMTP address except for source ** Remains unchanged Remains unchanged

Switch

(From source to target option)

Not set / Set to any SMTP address Points to source** Target.PrimarySMTPAddress or one of the existing email addresses from selected custom domain for forwarding, if set Not set (cleared)
Not set / Set to any SMTP address Points to any SMTP address except for source ** Target.PrimarySMTPAddress or one of the existing email addresses from selected custom domain for forwarding, if set Remains unchanged
Not set / Set to any SMTP address Not set Target.PrimarySMTPAddress or one of the existing email addresses from selected custom domain for forwarding, if set Not set

Unswitch

(From target to sourceoption)

Points to target * Not set / Set to any SMTP address Not set (cleared) Source.PrimarySMTPAddress or one of the existing email addresses from selected custom domain for forwarding, if set
Points to any SMTP address except for target * Not set / Set to any SMTP address Remains unchanged Source.PrimarySMTPAddress or one of the existing email addresses from selected custom domain for forwarding, if set
Not set Not set / Set to any SMTP address Not set Source.PrimarySMTPAddress or one of the existing email addresses from selected custom domain for forwarding, if set

* Target.PrimarySMTPAddress or any of Target.EmailAddresses

** Source.PrimarySMTPAddress or any of Source.EmailAddresses

Switch Mailboxes

The switch mailbox task allows customers to set up mail forwarding as the final step in the migration and mark the mailbox state as Switched. This task may not be required if forwarding was set during the mail migration task.

To start a Switch Mailbox Task

  1. Log in to Quest On Demand and choose an organization if you have set up multiple organizations.
  2. From the navigation pane, click Migration to open the My Projects list.
  3. Create a new project or open an existing project.
  4. Click the Mail tile, or click Open from the Mail tile to open the Accounts and User Data dashboard.
  5. Click the Mailboxes tab. The Mailboxes List opens. Select the mailbox accounts in the list that you want to switch. You can use search, filtering or collections to quickly navigate through the list of mailboxes. You can also select the check box in the table header to select all the mailbox accounts.
  6. From the local toolbar, click Switch Mailboxes. The New Mailbox Switch Task wizard opens.
  7. Step 1: Mail Flow
    1. Select options as described below:
      • Mail forwarding direction - Set the mail forwarding direction by choosing From target to source or From source to target. From the On Demand Migration table of mailboxes, the forwarding email is in the Source Mailbox / Target Mailbox depending on the mail forwarding direction selected. See the Mail Flow column value (To Source or To Target) which can also be switched as part of a migration task (see Migrating Mailboxes).
      • Custom domain for forwarding - Specify the custom domain name for forwarding email addresses. If the domain is omitted or does not exist, the primary SMTP address will be used.
      • Mark Mailbox State column as Switched – select this check box to change the Mailbox State from its current value to “Switched”.
    2. Click Next.
  8. Step 2: Notification
    1. Select options as described below:
      • Send notification to original mailboxes – select this check box to configure a notification to send to the user’s original mailboxes
      • Send notification to new mailboxes – select this check box to configure a notification to send to the user’s new mailboxes

        The notification that is sent can be customized for the following attributes:

      • Sender’s email address – the value that should be displayed as the Sender’s email address
      • Send from – the value that should be displayed as the Sender’s Display Name
      • Subject – the text that should be displayed as the message Subject
      • Message – the text that should be displayed in the message body
    2. Click Next.
  9. Step 3: Schedule
    1. Choose from one of three options to schedule the task. The scheduler will be activated after you complete the task wizard.
      1. Run now - task runs immediately.
      2. Run later - task must be started manually.
      3. Schedule - task will be started at a future date and time. Enter the start time for the task.
    2. Click Next.
  10. Step 4: Summary
    1. Review the task summary. You can specify a custom task name.
  11. Click Finish to save or start the task depending on the schedule option selected.

Switching Applications in a Domain Move Scenario

When performing a tenant-to-tenant migration that includes a domain move, On Demand Migration needs to refresh the source and target usernames and email addresses after the domain move to ensure that the Desktop Update Agent works as expected. To use the Desktop Update Agent after moving a domain from one tenant to another, perform the following procedure:

  1. Complete the Domain Move.
  2. Confirm that the updated usernames and email addresses are shown in the source and target tenants.
  3. Re-run the New Account Discovery Task wizard to refresh source usernames and email addresses.
  4. Re-run the New Account Matching Task wizard to refresh target usernames and email addresses.
  5. Run the New Switch Applications Task wizard. Select the options to Skip mailbox state validation and Skip OneDrive state validation if the account migration states were reset to Matched. For more information, see Configuring the Switch Applications Task in the Desktop Update Agent User Guide.

NOTE: If you run the New Switch Applications Task before the domain move is complete, you will not need to re-run the task since the Desktop Update Agent will check the source and target user information at the time the end-user runs the tool.

 

OneDrive Migration

When the user accounts are matched or migrated, you can transfer the content of their OneDrive for Business stores to the target tenant.

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