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Recovery Manager for Exchange 5.8.3 - User Guide

Getting started Working with storages
About storages Extracting an Exchange Server database from backup
Working with Quest® Rapid Recovery® (AppAssure®) Working with Quest® NetVault Backup® Working with Quest® vRanger® Working with CA ARCserve Backup Working with EMC NetWorker Working with HP Data Protector Working with IBM Tivoli Storage Manager Working with Microsoft Data Protection Manager Working with Microsoft Windows Backup Working with Microsoft Windows Server Backup Working with Symantec Backup Exec Working with Symantec NetBackup Working with unlisted backup software
Accessing backups directly Extracting incremental or differential backups Registering a storage Opening a storage Closing a storage Renaming a storage Deleting a storage Deleting items from a target storage Deleting items from a source storage Setting access permissions for target files
Restoring data
Optimizing Recovery Manager for Exchange performance Storage indexing Restoring messages Restoring attachments Restoring folders Restoring mailboxes Importing Data from .Pst Files to Online Exchange Mailboxes Selecting a target folder Comparing and restoring storages, mailboxes, or folders Searching for messages, attachments, or folders in source storages
Automated Tasks Management Shell Web Interface Appendices
Mailbox Restore Wizard Public Folder Restore Wizard Message Restore Wizard Message Delete Wizard Import .Pst Files Wizard Add Storage Wizard Catalog Wizard Task Wizard
Select Action Select Template Specify Task File Option: Catalog Backups Template Option: Restore Templates
Comparison of Recovery Manager for Exchange editions

Extracting a Database from a Backup Created with Backup Exec 2012

  1. Start Exchange emulation on the Recovery Manager for Exchange computer:
    1. In the Recovery Manager Console, from the main menu, select Add Storages | From Backups.
    2. On the Select a Backup Access Method page of the wizard, select Access Exchange backups with third-party software. Click Next.
    3. On the Select Backup Software page, from the Use this software list, select Symantec Backup Exec.
    4. From the Software version list, select the Backup Exec version installed on the computer from which you want to retrieve and restore backups.
    5. Step through the wizard to specify parameters for emulating restore interface of Exchange Server.
    6. On the Emulating Exchange Server page, wait until the Status box displays “Emulation started. Waiting for connection from backup application.”
  2. Start Backup Exec.
  1. In the Backup Exec window, click the Backup and Restore tab.
  2. From the list of servers on the Backup and Restore tab, select the Exchange Server whose backup you want to extract, and then click the Restore button on the ribbon menu.

Follow the steps in the Restore Wizard.

  1. On the Which type of data from server <ServerName> do you want to restore? page, click Microsoft Exchange, and then click Next.
  2. On the What do you want to restore? page, click Microsoft Exchange Server databases or storage groups, and then click Next.
  3. On the Which databases or storage groups do you want to restore? page, use the Resource View tab to select the check box next to the backup you want to extract. Then, click Next.
  4. On the Where do you want to restore the databases or storage groups? page, do the following:
    1. Click To a different location.
    2. In the text box, type the name of the Recovery Manager for Exchange computer on which you started Exchange emulation earlier in this procedure.
    3. In the Server login account option, specify an account that has administrative privileges on the Recovery Manager for Exchange computer.
    4. Click Next.
  5. On the Where do you want to redirect the databases or storage groups? page, click Redirect to a database and/or storage group.

If you want to register databases originating from Exchange Server 2010 or later, use the Database or recovery database text box to type the name of the database being emulated on the Recovery Manager for Exchange computer.

When registering databases originating from a pre-2010 version of Exchange Server, leave the text boxes on this page blank.

  1. Click Next.
  2. On the How do you want to restore the databases or storage groups? page, click the Purge the existing data and restore only the databases and transaction logs option. Then, click Next.
  3. On the Where do you want to temporarily store log and patch files? page, specify a location for the log and patch files to be extracted from the backup. Then, click Next.
  4. On the Do you want to bring the store online after this restore completes? page, click an appropriate option. Then, click Next.

If you restore a full backup without any incremental or differential backups, select the Commit after restore completes check box (Exchange Server 2007 or later). If you restore incremental or differential backups, do not select this check box until you restore the last backup set.

  1. On the What additional tasks do you want to perform before and/or after a restore? page, keep the default settings, and then click Next.
  2. On the What job name and schedule do you want to use? page, type a name for the job, click Run now, and then click Next.
  3. On the Restore Summary page, review the restore settings you have specified, and then click Finish.
  4. Return to Recovery Manager for Exchange and follow the steps in the wizard to complete the storage registration operation.

Extracting a database from a streaming backup created with a pre-2012 version of Backup Exec

Important: The procedures described in this topic may vary depending on the version of Backup Exec that you use. For more information, see the documentation for your version of Backup Exec.

  1. In the Recovery Manager Console, from the main menu, select Add Storages | From Backups.
  2. On the Select a Backup Access Method page of the wizard, select Access Exchange backups with thirdparty software. Click Next.
  3. On the Select Backup Software page, do the following:
    1. From the Use this software list, select Symantec Backup Exec.
    2. From the Software version list, select the Backup Exec version installed on the computer from which you want to retrieve and restore backups.

Important: The Exchange Emulation feature of Recovery Manager for Exchange is incompatible with Backup Exec Remote Agent for Windows Servers 10.0. If you want to use Exchange Emulation to extract data from backups created with Backup Exec 10.0, install Backup Exec Remote Agent for Windows Servers supplied with Backup Exec 9.0 or 9.1.

  1. Step through the wizard to specify parameters for emulating restore interface of Exchange Server.
  2. On the Emulating Exchange Server page, wait until the Status box displays “Emulation started. Waiting for connection from backup application.”
  3. Start Backup Exec. For more information, see the documentation for your version of Backup Exec.

Important: If Recovery Manager for Exchange and Backup Exec are installed on different computers, you must start Backup Exec under an account having local administrator rights on the Recovery Manager for Exchange computer.

  1. Open a new restore job. This can be done by clicking Restore on the toolbar or selecting File | New | Restore Job from the main menu.
  2. Specify the Exchange backup you want to use, and select the backup components to restore. For more information, see the documentation for your version of Backup Exec.
  3. Select the Redirect Exchange sets check box by doing one of the following:
    • In Backup Exec 8.6, click the Redirections tab, and then select the Redirect Exchange sets check box.
    • In Backup Exec 9.x, under Destination, click Exchange Redirection, and then select the Redirect Exchange sets check box.
    • In Backup Exec 10 or later, under Destination, click Microsoft Exchange Redirection, and then select the Redirect Exchange sets check box.
  4. In the Restore to server box (in some versions of Backup Exec, this box is named Restore to server or Database Availability Group), specify the Recovery Manager for Exchange computer.
  5. If you use Backup Exec 9.x, under Settings, click Exchange, and then complete the next steps.

If you use Backup Exec 10 or later, under Settings, click Microsoft Exchange, and then complete the next steps.

  1. Verify the No loss restore check box is cleared (not applicable to Backup Exec 2010).
  2. If you use Backup Exec 11d or later to restore databases originating from Exchange Server 2007 or later, select the Purge existing data and restore only the databases and transaction logs from the backup sets option.
  3. Specify the path to a temporary location where to store log and patch files. Note that it is a local path on the computer running Recovery Manager for Exchange. This computer must have enough disk space to accommodate the log and patch files. For more information, see the documentation for your version of Backup Exec.
  4. If you restore a full backup without any incremental or differential backups, select the Commit after restore completes check box. If you restore incremental or differential backups, do not select this check box until you restore the last backup set.
  1. Click Run Now.
  2. After restoring all backup sets, return to Recovery Manager for Exchange. If you did not specify the last backup set in Backup Exec, on the Emulating Exchange Server page in the Add Storage Wizard, select the Last backup set restored check box.
  3. Follow the Add Storage Wizard to complete the operation. As a result, the wizard registers extracted databases as storages.

Extracting a database from a snapshot backup created with a pre-2012 version of Backup Exec

Note: The procedures described in this topic may vary depending on the version of Backup Exec that you use. For more information, see the documentation for your version of Backup Exec.

You can use one of the following methods to extract and register Exchange Server databases from snapshot backups created with Backup Exec:

The instructions on how to use each of these methods are provided later in this section.

Method 1: Extract Exchange Database to a specified folder, register .ddb file
  1. Start Backup Exec. For more information, see the documentation for your version of Backup Exec.
  2. From the main menu, select File | New | Restore Job.
  3. Specify the snapshot backup you want to use, and select the backup components to restore. For more information, see the documentation for your version of Backup Exec.
  4. In the Properties pane, under Destination, click File Redirection.
  5. Select the Redirect file sets check box.
  6. In the Restore to drive box, specify destination for the restored data. Click the ellipsis button (...) to view local and network drives.
  7. In the Restore to path box, enter the target path on the device listed in the Restore to drive box, or click the ellipsis button (...) to locate and select the folder.
  8. Click Run Now and wait until the extract operation completes.
  9. Start the Recovery Manager Console.
  10. In the Recovery Manager Console, from the main menu, select Add Storages | From Offline Files.
  11. On the Select What to Register page of the wizard, select Exchange Server database.
  12. Follow the instructions in the Add Storage Wizard to register the .edb file that belongs to the Exchange database you extracted using this procedure.
Method 2: Extract and register Exchange Database by using Exchange emulation
  1. In the Recovery Manager Console, from the main menu, select Add Storages | From Backups.
  2. On the Select a Backup Access Method page of the wizard, select Access Exchange backups with thirdparty software. Click Next.
  3. On the Select Backup Software page, do the following:
    1. From the Use this software list, select Symantec Backup Exec.
    2. From the Software version list, select the Backup Exec version installed on the computer from which you want to retrieve and restore backups.
  4. Step through the wizard to specify parameters for emulating restore interface of Exchange Server.
  5. On the Emulating Exchange Server page, wait until the Status box displays “Emulation started. Waiting for connection from backup application.”
  6. Start Backup Exec. For more information, see the documentation for your version of Backup Exec.
  7. From the main menu, select File | New | Restore Job.
  8. Under Source, click Selections, specify the snapshot backup you want to use, and select the backup components to restore. For more information, see the documentation for your version of Backup Exec.
  9. Under Destination, click Microsoft Exchange Redirection, and then select the Redirect Exchange sets check box.
  10. In the Restore to server box (in some versions of Backup Exec, this box is named Restore to server or Database Availability Group), specify the Recovery Manager for Exchange computer.
  11. Select the Redirect using Volume Shadow Copy Service (VSS) snapshot provider check box, and then do one of the following:
    • If the database you are registering originates from Exchange Server 2010 or later, enter the name of the database in the Restore to Database or Recovery Database box.
    • If the database you are registering originates from Exchange Server 2007, use the Restore to Storage Group (Exchange 2007) box to enter the name of the storage group that holds the database.

Note that these are drive and path on the computer running Recovery Manager for Exchangee. This computer must have enough disk space to accommodate the log and patch files.

  1. Under Settings, click Microsoft Exchange, and specify the path to the temporary location where you want to store the log and patch files. Note that it is a local path on the computer running Recovery Manager for Exchange. This computer must have enough disk space to accommodate the log and patch files.
  2. Click Run Now and wait until the restore operation is completed.
  3. Return to Recovery Manager for Exchange and select the Last backup set restored check box on the Emulating Exchange Server page in the Add Storage Wizard.
  4. Follow the instructions in the Add Storage Wizard to complete the registration of the Exchange database.

Working with Symantec NetBackup

This section provides information about how to extract and register Exchange Server databases from backups created with NetBackup.

To extract Exchange Server databases from backups created with NetBackup, you can use the Exchange Server Emulation feature of Recovery Manager for Exchange. When Exchange Server emulation is started on the Recovery Manager for Exchange computer, it appears as an Exchange Server to the backup software. Then, you can extract Exchange Server databases from backup to the Recovery Manager for Exchange computer and access them with Recovery Manager for Exchange to find, preview, and selectively restore items.

You can use Recovery Manager for Exchange to extract Exchange Server databases from streaming and VSS (Volume Shadow Copy Snapshot) backups created with NetBackup. The guidelines and procedures described in the next sections apply to both these backup types.

For more information on conditions where Recovery Manager for Exchange can extract data from VSS backups created with NetBackup, see the “Supported Backup Software” section in the Release Notes supplied with this version of Recovery Manager for Exchange.

This section covers the following:

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