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Recovery Manager for Exchange 5.8.3 - User Guide

Getting started Working with storages
About storages Extracting an Exchange Server database from backup
Working with Quest® Rapid Recovery® (AppAssure®) Working with Quest® NetVault Backup® Working with Quest® vRanger® Working with CA ARCserve Backup Working with EMC NetWorker Working with HP Data Protector Working with IBM Tivoli Storage Manager Working with Microsoft Data Protection Manager Working with Microsoft Windows Backup Working with Microsoft Windows Server Backup Working with Symantec Backup Exec Working with Symantec NetBackup Working with unlisted backup software
Accessing backups directly Extracting incremental or differential backups Registering a storage Opening a storage Closing a storage Renaming a storage Deleting a storage Deleting items from a target storage Deleting items from a source storage Setting access permissions for target files
Restoring data
Optimizing Recovery Manager for Exchange performance Storage indexing Restoring messages Restoring attachments Restoring folders Restoring mailboxes Importing Data from .Pst Files to Online Exchange Mailboxes Selecting a target folder Comparing and restoring storages, mailboxes, or folders Searching for messages, attachments, or folders in source storages
Automated Tasks Management Shell Web Interface Appendices
Mailbox Restore Wizard Public Folder Restore Wizard Message Restore Wizard Message Delete Wizard Import .Pst Files Wizard Add Storage Wizard Catalog Wizard Task Wizard
Select Action Select Template Specify Task File Option: Catalog Backups Template Option: Restore Templates
Comparison of Recovery Manager for Exchange editions

Registering storages from streaming backups created with Tivoli Storage Manager

To extract Exchange Server databases from streaming backups created with Tivoli Storage Manager, you can use one of the following methods:

  • Method 1: Register storages using direct access to Tivoli Storage Manager Server. Allows you to connect to a Tivoli Storage Manager Server and register storages from specific backups held on the server. This method supports streaming backups only.
  • Method 2: Register storages using Exchange Server emulation. Allows you to run Exchange Server emulation on the Recovery Manager for Exchange computer so that it appears as an Exchange Server to Tivoli Storage Manager. After that, you can redirect the restore operation to the Recovery Manager for Exchange computer, extract Exchange Server databases, and then register them with Recovery Manager for Exchange. This method supports streaming and VSS snapshot backups.

See the next subsections for instructions on how to use each of these methods.

Method 1: Register storages using direct access to Tivoli Storage Manager Server

Before using this method, ensure the following prerequisites are met:

  • Recovery Manager for Exchange and Tivoli Storage Manager are installed either on the same computer or on different computers that can access each other over the network.
  • Tivoli Storage Manager Backup-Archive Client or Tivoli Data Protection (TDP) for Microsoft Exchange is installed and properly configured on the computer running Recovery Manager for Exchange.

For more information on how to install and configure Tivoli Storage Manager Backup-Archive Client or Tivoli Data Protection (TDP) for Microsoft Exchange, see the documentation supplied with your version of Tivoli Storage Manager.

To register storages using direct access to Tivoli Storage Manager Server

  1. In the Recovery Manager Console, from the main menu, select Add Storages | From Backups.
  2. On the Select a Backup Access Method page of the wizard, select Access Exchange backups with thirdparty software. Click Next.
  3. On the Select Backup Software page, do the following:
    1. From the Use this software list, select IBM Tivoli Storage Manager.
    2. From the Software version list, select the Tivoli Storage Manager version installed on the computer from which you want to retrieve and restore backups.
    3. Click Next.
  4. If the Select a Backup Access Method page opens, select Connect to backup server, and click Next.
  5. Follow the steps in the wizard to complete the storage registration operation.
Method 2: Register storages using Exchange Server emulation

Before using this method, ensure the following prerequisites are met:

  • Recovery Manager for Exchange and Tivoli Storage Manager Server are installed either on the same computer or on different computers that can access each other over the network.
  • The Recovery Manager for Exchange computer has the following software installed:
    • Tivoli Data Protection (TDP) for Microsoft Exchange. For more information on how to install and configure Tivoli Data Protection (TDP) for Microsoft Exchange, see the documentation supplied with your version of Tivoli Storage Manager.
    • Microsoft Exchange System Management Tools supplied with the Exchange Server version you want to emulate. Check to make sure that no other components of Exchange Server are installed on the Recovery Manager for Exchange computer.

To register storages using Method 2, complete the next steps.

Step 1: Start Exchange Emulation

  1. In the Recovery Manager Console, from the main menu, select Add Storages | From Backups.
  2. On the Select a Backup Access Method page of the wizard, select Access Exchange backups with thirdparty software. Click Next.
  3. On the Select Backup Software page, do the following:
    1. From the Use this software list, select IBM Tivoli Storage Manager.
    2. From the Software version list, select the Tivoli Storage Manager version installed on the computer from which you want to retrieve and restore backups. This must be the Tivoli Storage Manager version for which Recovery Manager for Exchange supports the Exchange Server Emulation method. For a list of such IBM Tivoli Storage Manager versions, see the Supported Backup Software section in the Release Notes supplied with this release of Recovery Manager for Exchange.
    3. Click Next.
  4. On the Select a Backup Access Method page, select Use Exchange Server emulation. Click Next.
  5. Step through the wizard to specify parameters for emulating restore interface of Exchange Server.
  6. On the Emulating Exchange Server page, wait until the Status box displays “Emulation started. Waiting for connection from backup application...”, and then follow the instructions in Step 2 below.

Step 2: Extract and Register Exchange Databases

  1. On the Recovery Manager for Exchange computer, start Tivoli Data Protection for Microsoft Exchange.
  2. From the main menu, select View | Show all backups.
  3. In the left pane, expand the appropriate nodes to select the storage group that includes the databases you want to extract and register.
  4. On the Restore tab, make sure the Run recovery check box is selected. Leave default values for other options on this tab.
  5. Click the Restore button and wait for the restore operation to complete.
  6. Return to Recovery Manager for Exchange and follow the steps in the Add Storage Wizard to complete the storage registration operation.

Registering storages from snapshot backups created with Tivoli Storage Manager

Before registering backups from VSS snapshot backups created with Tivoli Storage Manager, ensure the following prerequisites are met:

  • Recovery Manager for Exchange and Tivoli Storage Manager Server are installed either on the same computer or on different computers that can access each other over the network.
  • The Volume Shadow Copy Service is running on the computer where Recovery Manager for Exchange is installed.
  • The Recovery Manager for Exchange computer has the following software installed:

Table 12: Required software

Software Commentary
Tivoli Storage FlashCopy Manager version 4.1, 3.2, 3.1, 2.2, or 2.1

Make sure that Tivoli FlashCopy Manager is properly configured:

  • It must be able to connect to the Tivoli Storage Manager server that holds the Exchange Server backups you want to work with.
  • The Data Protection for Exchange node name specified in Tivoli FlashCopy Manager is identical to the one that was specified for the backed up Exchange Server.
Microsoft .NET Framework 4.0 Extended (only if Tivoli Storage FlashCopy Manager version 4.1, 3.2, or 3.1 is installed on the Recovery Manager for Exchange computer) Restart the Recovery Manager for Exchange computer after installing Microsoft .NET Framework 4.0 Extended.
Microsoft Exchange System Management Tools Install the version supplied with the Exchange Server version you want to emulate. Check to make sure that no other components of Exchange Server are installed on the Recovery Manager for Exchange computer.

For more information on scenarios where Recovery Manager for Exchange can extract data from VSS backups created with Tivoli Storage Manager, see the “Supported Backup Software” section in the Release Notes supplied with this version of Recovery Manager for Exchange.

To register storages from VSS snapshot backups, complete the next steps.

Step 1: Start Exchange Emulation
  1. In the Recovery Manager Console, from the main menu, select Add Storages | From Backups.
  2. On the Select a Backup Access Method page of the wizard, select Access Exchange backups with thirdparty software. Click Next.
  3. On the Select Backup Software page, do the following:
  1. From the Use this software list, select IBM Tivoli Storage Manager.
  2. From the Software version list, select the Tivoli Storage Manager version installed on the computer from which you want to retrieve and restore backups. This must be the Tivoli Storage Manager version for which Recovery Manager for Exchange supports the Exchange Server Emulation method. For a list of such IBM Tivoli Storage Manager versions, see the Supported Backup Software section in the Release Notes supplied with this release of Recovery Manager for Exchange
  3. Click Next.

  1. On the Select a Backup Access Method page, select Use Exchange Server emulation. Click Next.
  2. Step through the wizard to specify parameters for emulating restore interface of Exchange Server.
  3. On the Emulating Exchange Server page, wait until the Status box displays “Emulation started. Waiting for connection from backup application...”, and then follow the instructions in Step 2 below.
Step 2: Extract and register Exchange databases

In the table below, follow the steps related to your version of Tivoli Storage FlashCopy Manager:

Table 13: Steps to extract and register Exchange databases

FlashCopy Manager 2.1 or 2.2 FlashCopy Manager 3.1, 3.2, or 4.1
  1. On the Recovery Manager for Exchange computer, start Tivoli Storage FlashCopy Manager.
  2. In the console tree, expand the node representing the Exchange Server whose database you want to register.
  3. Expand the Protect and Recover Data node, and then select the node representing the Exchange Server whose database you want to register.
  4. From the main menu, select Action | Launch Backup/Restore GUI.
  5. Use the Restore tab in the right pane to select the check box next to the storage group that includes the database you want to register.
  6. Right-click the storage group, and then click Restore Into.
  7. From the list, select the storage group that includes the database you want to register, and then click OK.
  8. Return to Recovery Manager for Exchange and follow the steps in the Add Storage Wizard to complete the storage registration operation.
  1. On the Recovery Manager for Exchange computer, start FlashCopy Manager Management Console.
  2. In the console tree, expand IBM Tivoli Storage Manager | Dashboard - <ComputerName> | Protect and Recover Data to select the node representing the Recovery Manager for Exchange computer.
  3. In the middle pane, click Restore.
  4. From the list in the middle pane, select the database you want to register. When registering a pre-Exchange Server 2010 database, you first need to select the storage group that holds the database.
  5. Right-click the database, and then click Restore Into.
  6. From the drop-down list, select the storage group or database you are emulating on the Recovery Manager for Exchange computer, and then click OK.
  7. Return to Recovery Manager for Exchange and follow the steps in the Add Storage Wizard to complete the storage registration.

Registering a public folder database using Exchange emulation

Although Tivoli Storage Manager cannot restore backed up public folder databases to alternate location, you can still use Exchange emulation to register a public folder database from a backup created with Tivoli Storage Manager.

To register a public folder database, use the Add Storage Wizard to start Exchange emulation the way you normally do when registering mailbox databases. On the wizard pages listed in the table below, do the corresponding action.

Table 14: Actions required to register a public folder database

Add Storage Wizard page Your action
Select How to Provide Information Select the Manually enter information about Exchange Server option. In the next steps of the wizard, enter information about the server you want to use.
Specify Databases

In the Databases list, do the following:

  • Name column. Type the name of the public folder database you want to register.
  • Type column. Select Mailbox database.

Working with Microsoft Data Protection Manager

To extract and register Exchange Server databases from backups created with Microsoft Data Protection Manager, Recovery Manager for Exchange connects to the Data Protection Manager backup server and uses an open application programming interface (API) provided by Data Protection Manager.

This section covers:

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