Can I exclude Domain Rewrite for specific recipients?
Some external applications process workflows and approvals with automated emails and require the sender’s email address to match what is configured in the application. For these applications, you can add an exclusion to the transport rules created by On Demand to prevent Domain Rewrite from occurring on these messages.
Add exclusion to On Demand Rewrite transport rule
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Log in to Exchange Online Admin Center and view the Transport Rules
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Select the Rule “BT-IntegrationPro-Out-S-Internet” and click the Edit icon
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Click “Add Exception”
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Hover over “The recipient…”
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Select “domain is”
How do I install and configure Directory Sync agents?
A Directory Sync agent must be installed in every forest that is attached to a tenant used in a Domain Rewrite project.
Manage Agents in On Demand Domain Rewrite Project
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Log in to On Demand
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Navigate to Migration, select the project and click on Domain Rewrite.
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Select the Domain Rewrite project previously configured.
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Click on the Settings icon in the upper right.
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Click the Directory Integration tab
Download and install the agent
From this page, you can download the agent installer, check the status of your current agents, add new agents, archive old agents, and view the run history for each agent. The Registration URL and the Registration Key are displayed so that you can copy and paste them during the install of the agent.
When installing the agent on a server that meets the On Demand requirements, you will enter the credentials of the Domain Account that has read/write access to the domain along with the Registration URL and Registration Key copied previously.
How do I uninstall an agent?
How do I uninstall an agent?
If you need to uninstall an agent from any machine, you must first delete the registry folder located at HKEY_LOCAL_MACHINE> SOFTWARE> Quest > Agent and then uninstall.
If you need to reinstall the agent, create a new agent from the Directory Integration screen in the On Demand Domain Rewrite project, which will generate a new Registration Key. Then you can reinstall on the same machine or on a different machine. The old agent (with the old registration key) can be archived in On Demand.
Quest creates software solutions that make the benefits of new technology real in an increasingly complex IT landscape. From database and systems management, to Active Directory and Office 365 management, and cyber security resilience, Quest helps customers solve their next IT challenge now. Around the globe, more than 130,000 companies and 95% of the Fortune 500 count on Quest to deliver proactive management and monitoring for the next enterprise initiative, find the next solution for complex Microsoft challenges and stay ahead of the next threat. Quest Software. Where next meets now. For more information, visit www.quest.com.
Technical support resources
Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.
The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:
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Submit and manage a Service Request
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View Knowledge Base articles
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Sign up for product notifications
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Download software and technical documentation
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View how-to-videos
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Engage in community discussions
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Chat with support engineers online
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View services to assist you with your product.
Does Domain Rewrite modify messages sent between the Source and Target tenants?
The expected rewrite behavior is based on which rewrite mode is enabled – “Rewrite with Target Address” or “Rewrite with Source Address”. Both modes rewrite messages sent to external users that do not belong to either tenant and do not rewrite messages sent to internal users in the sending user’s tenant. For messages sent between the source and target tenants, the behavior is as follows:
Rewrite with Target Address - Outbound
Messages sent from a rewrite-enabled user in the source tenant to a user in the target tenant will be rewritten just like messages sent to fully external recipients. If you do not want these messages rewritten, you can add an exclusion to the rule “BT-IntegrationPro-Out-S-Internet” for the domain(s) in the target tenant.
Rewrite with Source Address - Outbound
Messages sent from a rewrite-enabled user in the target tenant to a user in the source tenant will not be rewritten. If you want those messages rewritten, you must create contacts in the target tenant for each source user and then add the contacts to the distribution list “BT-IntegrationPro-{Source Tenant GUID}”.