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On Demand Migration Current - Active Directory Domain Rewrite Quick Start Guide

How do I uninstall an agent?

How do I uninstall an agent?  

If you need to uninstall an agent from any machine, you must first delete the registry folder located at HKEY_LOCAL_MACHINE> SOFTWARE> Quest > Agent and then uninstall.

If you need to reinstall the agent, create a new agent from the Directory Integration screen in the On Demand Domain Rewrite project, which will generate a new Registration Key.  Then you can reinstall on the same machine or on a different machine. The old agent (with the old registration key) can be archived in On Demand.

About Us

Quest creates software solutions that make the benefits of new technology real in an increasingly complex IT landscape. From database and systems management, to Active Directory and Office 365 management, and cyber security resilience, Quest helps customers solve their next IT challenge now. Around the globe, more than 130,000 companies and 95% of the Fortune 500 count on Quest to deliver proactive management and monitoring for the next enterprise initiative, find the next solution for complex Microsoft challenges and stay ahead of the next threat. Quest Software. Where next meets now. For more information, visit www.quest.com.

Technical support resources

Technical support is available to Quest customers with a valid maintenance contract and customers who have trial versions. You can access the Quest Support Portal at https://support.quest.com.

The Support Portal provides self-help tools you can use to solve problems quickly and independently, 24 hours a day, 365 days a year. The Support Portal enables you to:

  • Submit and manage a Service Request

  • View Knowledge Base articles

  • Sign up for product notifications

  • Download software and technical documentation

  • View how-to-videos

  • Engage in community discussions

  • Chat with support engineers online

  • View services to assist you with your product.

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