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On Demand License Management Current - User Guide

Working with Licenses Overview of On Demand Licenses Prerequisites for Licenses Licenses summary Licenses cost Viewing licenses Viewing product usage for different Microsoft products Viewing groups, changing license assignment, and removing licenses Viewing users, assigning and reclaiming licenses Configuration Documentation roadmap Technical Support

Working with Licenses

On Demand Licenses optimizes your Microsoft 365 license investment by identifying cost saving measures and areas of under-utilization to get more return from existing licenses. Licenses scans your Microsoft Entra tenant for information about your organization's Microsoft 365 and associated Microsoft Entra ID software licenses.

By normalizing, categorizing, and identifying license types, this data is presented on an intuitive dashboard with simple visualizations to identify areas for optimization. The dashboard clarifies license management by identifying license scenarios that need attention and displays simplified user and product data assignment views.

Use the links below for information on using Licenses.

Prerequisites for Licenses

Configure your environment to use Licenses.

Licenses summary

View information about the Microsoft licenses in your tenants.

Licenses cost

Examine a detailed view of your license costs.

Viewing licenses

View information for all your licenses or use the filters to show only the specific licenses you want.

Viewing product usage for different Microsoft products

View detailed information about your licenses, products, and users with filters to refine the data being displayed.

Viewing groups, changing license assignment, and removing licenses

View detailed information about your groups, including the group type, licenses available through the group, total number of users in the group and user activity.

You can assign licenses to groups or to enable or disable the license services available to a group. You can also emove licenses from a group or from several groups.

Viewing users, assigning and reclaiming licenses

View your users and see which users have licenses and the estimated cost per user.

You can assign an available license to a user, either directly or through a group. You can select several users at a time to assign available licenses. You can also reclaim (remove) a license from a user, whether the license is assigned directly or assigned through a group.


In the Configuration section you can do the following:

Documentation roadmap

See the documentation for all On Demand modules.

Technical Support

Technical support resources for On Demand.

For the pages that contain data about your licenses, products, and users, you can export the data to .csv (comma delimited values) format for more detailed analysis.

When you export to .csv format and you have not applied filters to a table, all the raw data is exported, including hidden fields (such as License ID and User ID) and any available fields that can be inserted into the table, such as Job Title.

If you export to .csv format and you have applied filters to a table, the exported file contains only the raw data that meets the filter criteria, still including hidden and insertable fields.

Overview of On Demand Licenses

On Demand is a cloud based management platform that provides access to multiple Quest Software tools for Microsoft product management through a unified interface. Cloud-based is a term that refers to applications, services or resources made available to users on demand via the Internet. Quest On Demand is a Software as a Service (SaaS) application where application software is hosted in the cloud and made available to users through

On Demand management is based on the concepts of organizations, modules, and Microsoft Entra tenants. When you sign up for the On Demand service, you create an organization. The organization can subscribe to modules. Organization administrators can use the tools provided by the modules to perform administrative actions on Microsoft Entra tenants.

Each management tool is referred to as a module. Currently, the following modules are available:

On Demand Global Settings refers to management tools and configuration settings that apply to all On Demand modules. This includes tenant management tasks and downloading activity trail logs.


On Demand administration is based on organizations. When a user signs up for On Demand, an organization is created.

You can add users to an organization. To add a user, click Settings | Access Control | Users from the left navigation panel.

Microsoft Entra tenants

Microsoft Entra ID also uses the concept of an organization and a tenant. A tenant is representative of an organization and is a dedicated instance of the Microsoft Entra service that an organization receives and owns when it signs up for a Microsoft cloud service such as Microsoft Intune or Microsoft 365. Each tenant is distinct and separate from other tenants.

A tenant houses the users in a company and the information about them - their passwords, user profile data, permissions, and so on. It also contains groups, applications, and other information pertaining to an organization and its security. For more information see this Microsoft help page.

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