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Enterprise Reporter 3.2.1 - Installation and Deployment Guide

Product Overview Installation Considerations for Enterprise Reporter Installing and Configuring Enterprise Reporter Managing Your Enterprise Reporter Deployment Troubleshooting Issues with Enterprise Reporter Appendix: Database Content Wizard Appendix: Encryption Key Manager Appendix: Log Viewer

Upgrading a Database

The Enterprise Reporter database must be the same version as the Enterprise Reporter server. You can use the Database Wizard to upgrade your database outside of the installation process.

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If you are starting the Database Wizard from the Start menu, click the Start menu and select All Programs|Quest|Enterprise Reporter|Database Wizard and click Next.
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Choose Select/Upgrade Existing Database and click Next.
You can either type the SQL Server® name or browse to it. If you browse, you will see all SQL Servers® in your subnet that are configured to advertise their presence. If you do not see your server on the list, you must type the name.
Enterprise Reporter connects to the SQL Server® using Windows® authentication by default. If you want to connect using SQL credentials, enter them.
Click Cancel to further modify the Security Group Types or the Security Group Names.
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When the upgrade completes successfully, click OK to open the Encryption Key manager.
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Select the Export Key option to create an encryption key backup file. For more information, see Exporting a Key File .
Select the Import Key option to import an encryption key backup file. For more information, see Importing a Key File .

Deleting a Database

If you no longer want an Enterprise Reporter database, you can use the Database Wizard to remove it from the SQL Server®. You must have rights to remove a database.

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Click the Start menu and select All Programs|Quest|Enterprise Reporter|Database Wizard.
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Click Next.
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Select Remove Database.
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Enter the SQL Server® where the database is stored.
You can either type the SQL Server® name or browse to it. If you browse, you will see all SQL servers in your subnet that are configured to advertise their presence. If you do not see your server on the list, you must type the name.
Enterprise Reporter uses the stored connection settings to connect to the SQL Server®. If you want to change the type of authentication or the SQL credentials, enter them before clicking Next.
Enterprise Reporter validates the SQL Server® and your right to remove a database on it before you can proceed to the next step.
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Click Finish to remove the database.

Changing the Security Mode

You can use the Database Wizard to change the security mode of the SQL Server® where your database resides. SQL servers can use either Windows® authentication (Integrated mode), or Windows® and SQL authentication (Mixed mode). Changing the security mode may grant access to additional groups and revoke access from already configured groups, so you should exercise caution with this option.

NOTE: If you change the security mode, it affects all databases on the SQL Server®, not just the Enterprise Reporter database. You must have adequate rights on the SQL Server® to make this change.

If you change the security mode to Windows®, any service configured to connect to the SQL Server® using SQL authentication will fail.

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Click the Start menu and select All Programs|Quest|Enterprise Reporter|Database Wizard.
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Click Next.
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Select Change Security Mode and click Next.
You can either type the SQL Server® name or browse to it. If you browse, you will see all SQL Servers® in your subnet that are configured to advertise their presence. If you do not see your server on the list, you must type the name.
Enterprise Reporter connects to the SQL Server® using Windows® authentication by default. If you want to connect using SQL credentials, enter them.
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Click Finish to change the security mode.
NOTE: You must restart the SQL Server® service for this change to take effect.

Changing the Connection to the Enterprise Reporter Database

Using the Select/Upgrade Existing Database option, you can:

Switch to a different Enterprise Reporter database. The database must be properly configured as outlined in Configuring the Database and Security Groups . The database will be automatically upgraded if required, so ensure you back up before using this option.
Change the credentials you are using to access the database. You can switch between Windows® (which uses the currently logged in credentials) and SQL. You can enter or update the SQL credentials as necessary.
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On the computer hosting the Enterprise Reporter server, click the Start menu and select All Programs|Quest|Enterprise Reporter|Database Wizard.
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Click Next.
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Choose Select/Upgrade Existing Database, and click Next.
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Click OK to accept the message.
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Click Next.
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Click Finish to close the wizard.
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When the database has been selected successfully, click OK to open the Encryption Key manager.
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Select the Export Key option to create an encryption key backup file. For more information, see Exporting a Key File .
Select the Import Key option to import an encryption key backup file. For more information, see Importing a Key File .
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