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Displaying 1-25 of 569
NTFS Discovery performance - Best Practices (212995)

The NTFS discovery is taking a very long time to complete (days, weeks) or the NTFS reports take a very long time to complete. This article outlines some best practices to ensure the discovery and reports are running optimally. ...

Product(s): Enterprise Reporter
Last Updated On: 8/17/2017
(0 Ratings) 239 views
Can Enterprise Reporter and Change Auditor be installed on the same server? (157996)

Can Enterprise Reporter and Change Auditor be installed on the same server? It is not recommended to install both products on the same server as both are heavy on resources and could cause resource contention issues.

Product(s): Enterprise Reporter
Last Updated On: 8/17/2017
(0 Ratings) 6 views
After running a Discovery specific reports return no data (126313)

After running a successful discovery, some reports return data and others return no data or returns outdated data. The type of discovery needed for the specifc report was not run. There are reports that relate to each discovery ...

Product(s): Enterprise Reporter
Last Updated On: 8/15/2017
(0 Ratings) 2124 views
Node Service Start then stop and shows Discovery Node Faulted (225772)

Installing the Node onto a server, the node service starts, then stops within a minute. The Node status changes to Discovery Node Faulted Causes of issue - Enterprise Reporter running on the same server as ChangeAuditor, or a Server that is heavily utilized by other programs. ...

Product(s): Enterprise Reporter
Last Updated On: 8/11/2017
(0 Ratings) 381 views
Is there a detailed list of minimum permissions for each discovery type? (213242)

Is there a documented list of the detailed minimum permissions needed to successfully run each discovery? The list of permissions can be found in the Quick Start Guide of ER 3.0 and later.

Product(s): Enterprise Reporter
Last Updated On: 8/10/2017
(0 Ratings) 765 views
When editing the email body within a scheduled report the scroll bar does not work (226093)

Editing a schedule for reports within the Report Manager and the scroll bar is not working. This issue has been resolved in the latest release of Enterprise Reporter.

Product(s): Enterprise Reporter
Last Updated On: 8/10/2017
(0 Ratings) 129 views
Are any events logged when a node goes into a faulted state (156239)

If a node becomes faulted, are there any events logged that could be monitored? Enterprise Reporter 3.0 and later now log an event to the Windows Event log when a node goes into a faulted state and when it recovers. The ...

Product(s): Enterprise Reporter
Last Updated On: 8/10/2017
(0 Ratings) 1157 views
Multiple NTFS discoveries have run but not all data is shown in the reports (179643)

More than one discovery is configured to collect shares for the same server. However, even though all discoveries have run successfully, not all data is listed in the reports. NTFS paths for the same server must exist in the same discovery. ...

Product(s): Enterprise Reporter
Last Updated On: 8/9/2017
(0 Ratings) 942 views
Report Manager unable to launch via CITRIX, access denied. (231935)

Error: "An error occurred loading a configuration file: Access to the path 'C:\Program Files\Dell\Enterprise Reporter\ReportManager\4jblighr.tmp' is denied. granted RW access at the path and still getting access denied". Please ...

Product(s): Enterprise Reporter
Last Updated On: 8/8/2017
(0 Ratings) 4 views
Need a report to show User objects created in the last xx hours and the object owner (231931)

How to create a report to show the User objects created in the last xx hours as well as the owner of each object returned? The object owner is collected from the ACL of the object. Create a new report based on the Object Permissions ...

Product(s): Enterprise Reporter
Last Updated On: 8/8/2017
(0 Ratings) 4 views
How do I give access to user's to just be able to run reports from their desktop? (231806)

How do I give access to user's to just be able to run reports from their desktop? First ensure the users are a member of the Reporter_Reporting_Operators group in Active Directory. Then install the Report Manager console on ...

Product(s): Enterprise Reporter
Last Updated On: 8/2/2017
(0 Ratings) 12 views
Ability to turn off collection of Domain Contacts (211892)

Domain has a high number of Contact objects. Is it possible to disable the discovery of contact objects to improve the AD discovery time? This feature to disable the collection of Domain Contacts will be possible in the upcoming release of Enterprise Reporter 3.0.

Product(s): Enterprise Reporter
Last Updated On: 8/2/2017
(0 Ratings) 625 views
Cannot publish the File and Folder Permissions with Differences report to Quest Knowledge Portal (231734)

Trying to publish the File and Folder Permissions with Differences report to QKP results in the process never completing and staying at 0% This issue will be resolved in 3.0 Hotfix 1. If you require a fix for this issue for ER 2.6, please ...

Product(s): Enterprise Reporter
Last Updated On: 8/1/2017
(0 Ratings) 6 views
Is IPv6 fullysupported in the latest version of Enterprise Reporter. (231703)

Does ER support using IPv6 for the connection and collecting the IPv6 details with the Computer discovery? IPv6 has not yet been fully tested against the latest release and is therefore not supported. If you would like to submit ...

Product(s): Enterprise Reporter
Last Updated On: 7/31/2017
(0 Ratings) 6 views
Ability to add more extensions to the file categories within File Storage Analysis reports (231616)

Currently there is a fixed list of file extensions used in File Storage Analysis reports, is it possible to configure the extensions used in the reports? Currently it is not possible to configure the extensions used in the reports. Enhancement ...

Product(s): Enterprise Reporter
Last Updated On: 7/27/2017
(0 Ratings) 6 views
Active directory discovery fails with "failed to process Users {sIDHistory}" (231613)

Active directory discovery fails with "failed to process Users {sIDHistory}" Apply the latest hotfix for version 2.6 found on this solution

Product(s): Enterprise Reporter
Last Updated On: 7/27/2017
(0 Ratings) 3 views
How to disable or modify the logging level for the ER Server logs (231608)

This solution outlines how to disable or modify the logging level for the ER Server logs 1) On the ER database in SQL management studio run the following SQL query: select * from [dbo].[tblSettingsValue] where Value like '<loggerInfo>%'. This should result in one line returned. ...

Product(s): Enterprise Reporter
Last Updated On: 7/27/2017
(0 Ratings) 9 views
Ability to focus the Active Directory discovery against a pool of DC's rather than target one Domain Controller (231609)

Currently the Active Directory Discovery allows targeting one specific DC or automatically choosing a DC, is it possible to target a pool of specified DC's? This is currently not possible in the product. Enhancement ID VSTS010734 ...

Product(s): Enterprise Reporter
Last Updated On: 7/27/2017
(0 Ratings) 3 views
File Storage Analysis (FSA) discovery is taking days to complete (225696)

File Storage Analysis (FSA) discovery for one server is taking several days to complete Upgrade to the latest version of Enterprise Reporter. Version 2.6 Hotfix #3 is available and can be downloaded here. Hotfix #2 included ...

Product(s): Enterprise Reporter
Last Updated On: 7/27/2017
(0 Ratings) 124 views
Error when running scheduled report "Could not access the remote folder \\Server\Share\" (231606)

The below error may occur when running a scheduled report: "Could not access the remote folder \\Server\Share\" This error can occur if the share is local to the Enterprise Reporter server and the ER Server Service account does not have access to the share. ...

Product(s): Enterprise Reporter
Last Updated On: 7/27/2017
(0 Ratings) 2 views
Report on Service Startup type: Automatic (Delayed Start) (231605)

Need a report to report on the Startup type of a Service that is in the state of "Automatic (Delayed Start)". ER is not currently capable of differentiating between an Automatic and Automatic (Delayed Start) startup type. Both startup ...

Product(s): Enterprise Reporter
Last Updated On: 7/27/2017
(0 Ratings) 2 views
How to Upgrade Enterprise Reporter? (122635)

What are the steps needed to upgrade Enterprise Reporter? All components of Enterprise Reporter must be upgraded and have the same version number to function properly and before data collection can resume. Prepare Enterprise Reporter for the Upgrade: ...

Product(s): Enterprise Reporter
Last Updated On: 7/27/2017
(0 Ratings) 5296 views
Ability to query computers within the Registry Discovery (231604)

Is it possible to query a list of servers within the scope of a Registry discovery, rather than adding servers individually? This is currently not possible in the Registry discovery. Enhancement ID VSTS011592 has been submitted ...

Product(s): Enterprise Reporter
Last Updated On: 7/27/2017
(0 Ratings) 2 views
Changing the SQL Reporting Services URL that QKP is pointing to (121886)

This solution outlines how to modify the SRS Reports and Report Server URL that the Knowledge Portal is using. The URLs can be updated in the below location in the registry: HKLM\SOFTWARE\ Quest Software\QuestKnowledgePortal ...

Product(s): Enterprise Reporter
Last Updated On: 7/26/2017
(0 Ratings) 5 views
Enterprise Reporter: Database Authentication Failed (231103)

You are receiving an error about failed database authentication when trying to login to the Enterprise Reporter Report Manager client. The error message window looks similar or same to the following: Consider the following scenario: ...

Product(s): Enterprise Reporter
Last Updated On: 7/24/2017
(0 Ratings) 5 views