Receive the following error message when logging in: “Unable to complete ‘First Pass’ login.... Invalid username/password.” |
Verify that the login ID field in the Stat.ini is correct. Normally, this is “STATLOGIN.” Verify that the STATLOGIN account is defined at the environment level. |
Re-install Quest® Stat®, making sure that you install the appropriate native environment connectivity drivers. In the case of Oracle®, verify that the oracle/bin directory is part of the workstation’s path. | |
Verify that the Server Name field in the Stat.ini file matches a valid TNSnames.ora entry | |
Receive the following error message when logging in: “Unable to complete ‘Second Pass’ login.... Invalid user name/password....” |
For users running the Quest® Stat® Central Agent on Unix®, graphical workflow diagrams do not display properly in Stat Web. |
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