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Collaboration Services 3.9.1 - Deployment Guide

About this document About Collaboration Services Architecture and functionality Before you begin Platform considerations Pre-installation planning Prepare for use Collaboration Services upgrade Installation checklists Re-installing Collaboration Services Troubleshooting

Synchronization settings

By default, the Active Directory synchronization intervals are configured so that Collaboration Services does not impose too much load on Active Directory. To make test collections objects update faster, you can set the Collaboration Services to the "Synchronize Now" mode, so that all timeouts are reduced to the minimum on both publisher and subscriber. To do that, select the Publication node and click Synchronize Now. This mode automatically turns off in 2 hours.

Alternatively, you can reduce all timeouts manually. Use the options on the Synchronization page and its sub-pages of the Collaboration Services Properties dialog box.

When creating collections, you can select the attributes that should be published to the other forests. A predefined set of attributes have been pre-selected for each type of object. The following can also be synchronized:

You can also individually select the attributes to be published for each object class by expanding the object listed in the wizard.

Object selection

Several users from each forest should be included in the test collections. It is recommended that you explicitly specify 5–10 users in the collection settings.


Verify that the stub user accounts are created in the proper location, and that users are published in the Exchange GAL. The stub objects for each collaboration partner are created in the dedicated OUs (within the OU specified during the setup).

You can monitor the stub objects as follows:

You can monitor the creation of free/busy and calendar information using Microsoft Outlook or Outlook Web Access.

You can also use Collaboration Services statistics and events to view the current state of the service and the synchronization status. The following Collaboration Services statistics sections will be most helpful when monitoring the initial synchronization:


Once the stub user accounts are created, the corresponding users appear in each Exchange organization’s GAL. However, you cannot consider the test collection successfully published until you test the mail flow between the Exchange organizations.

To verify that users can collaborate, send a test message to a stub user created by Collaboration Services. Make sure the user in the other forest receives the email and is able to reply.

Verify that the calendar or free/busy information is applied and available to all users from both the current and other Exchange administrative groups.

Modify several properties of the test user accounts included in the collection and their calendar or free/busy information (if it was published), and make sure the changes are replicated to other forests. For example, you can add or change a description or a phone number.

If you have chosen to automatically resolve conflicts, pay particular attention to the following:

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