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Failed to apply configuration (4043624)
You get the error even if you have the correct permission and the correct syntax but you enter the path with wrong casing. ... When entering a path needed for a CLI command the path is case sensitive.
SmartDisk fails to start - Failed SQL insert into log table - 'database disk image is malformed' (4046728)
SmartDisk won't start and the following is returned on the open linux terminal: ... 4353 1342507689.13341 LOCALMSG Failed to find record of destination context 9223372036854775807. ... 4353 1342507689.84957 LOCALMSG Failed to find record of destination context 9223372036854775807.
How to setup SmartDisk to use independent chunk index volume (4033235)
1/ make sure that the disk drive hardware configuration is suitable to check this see URL below for help in deciding this: ... https://support.quest.com/SolutionDetail.aspx?id=SOL104047 ... Note: in nut shell raid 5 ok for stage and store but the chunk index requires minimum of a mirrored pair and if possible stripped mirrors.
How to ensure that data copy's or duplicate's traffic stays only on the smart client rather than (4045730)
Phase one of a backup is written to a smart client with a VTL or SmartDisk on them. ... The physical tape is also on the smart client, but the phase two travels back to the server to make the duplicate.
How To Add Additional Disk Storage Space to SmartDisk (with Example) (4046420)
SmartDisk is out of space, but there is additional storage that can be used to create another volume to add for SmartDisk to use. ... The SmartDisk volume add command is as follows: ... ..\foundation\bin\smartdisk.bat config --add --volume \mnt\<newNVSDvolume>
Error when un-installing SmartDisk - “unable to run script preremove.sh” (4044337)
The script is designed to stop and remove the Vault SmartDisk service and remove SmartDisk registry entries ... Verify that the SmartDisk service is not running. ... “…/smartdisk/foundation/bin/smartdisk.bat stop”
Slow phase two data transfers from smartdisk to tape (4042743)
Doing disk-to-tape backups (phase 2), where copying data from disk to tape, is going very slowly. ... SmartDisk is locate is located on its own server and not on the NetVault backup server. ... Network is comprised of teamed network interface cards between the NetVault Backup server and SmartDisk.
SmartDisk fails to start while reading the volume.meta file (4047632)
After less than a minute it stops while producing the below messages to the open linux terminal session: ... 2 124521457505 superserver [0 ... The Superserver process is crashing while reading the volume.meta file which is abnormally 0 byte.
SmartDisk Capacity Based Licensing (4046067)
SmartDisk Capacity Based Licensing is based on the Logical Capacity or Total Size (before deduplication) of all backups stored in NVSD. ... The actual size of the backups after deduplication. ... For example, you’re licensed for 10TB of SmartDisk capacity without the deduplication option.
How to Completely Disable Both Deduplication and Garbage Collection (4043526)
When choosing not to use the Deduplication functionality of SmartDisk, you can disable both the Deduplication and Garbage Collection processes, which can simplify SmartDisk operations. ... Edit the ..\smartdisk\diskmanager\etc\smartdisk.cfg file and modify the existing values for Deduplication and GC to the following:
Application error with chunkstored crashed smartdisk (4037482)
SmartDisk crashes with Faulting application name: chunkstored.exe in the windows application logs as see below: ... Faulting application path: C:\Program Files\Quest\NetVault SmartDisk\dedupe\bin\chunkstored.exe
SmartDisk says the following in the log - Disk capacity denied by configuration (4042414)
When reviewing SmartDisk logs the following message is detected "Disk capacity denied by configuration" ... This message occurs as part of the startup phase of SmartDisk before the volumes are mounted.
Smartdisk commands return to the command prompt with no error or actions. (4046445)
Since installation or upgrade, smartdisk command line commands don't seem to work and return to the command prompt after a few seconds. ... Either locate the clashing DLL by checking the directories in the path to see if this DLL is there, or
How to migrate smartdisk volumes to different volume (4046745)
The migration of volumes is not technically supported but Here is the procedure that I believe that can be used to migrate smartdisk volumes. ... As stated there is no official support for this there is an element of risk if things go wrong because Engineering are within their writes not to assist if there are problems after migration.
SmartDisk Diagnose Media Error "Requesting NetVault version is too old" (4047874)
When writing a backup job to SmartDisk 1.5.x, the job fails with a Diagnose Media error saying that the "Requesting NetVault version is too old". ... Either the NetVault Backup Server or the Client machine being backed up is running on a version of NVBU that is older than the version supported with SmartDisk 1.5.x.
Optimized replication fails between SmartDisk’s with “Replication method for stream cannot be used, falling back to standard stream copy method” (4039555)
DAVLAY ??? ... 250 ... 143216542835 Failed to initialise task from this request.
Is it possible to define a backup job to write to multiple SmartDisks at once? (4036969)
When defining a backup a job is it possible to send the backups to multiple SmartDisks at the same time? ... It is possible to define a single job to be able to use any available Smartdisk, but no single job can use multiple SmartDisks at once.
Is it possible to carry out SmartDisk to SmartDisk replication? (4037340)
SmartDisk replication is essentially data duplication to another instance. ... The difference is that you would use the option for “Used Optimised Replication for Devices that support this feature."
Backup Jobs fail when trying to write to a new installation of SmartDisk - Stream has gone down (4047361)
Backup Jobs fail when trying to write to a new installation of SmartDisk, able to write to other devices ... Job Message <date> <time> <job #> Media <media label> Job has been assigned device 'SmartDisk - <media label> Information <date> <time> <job #> Data Plugin <server name> Connected to <client name> at address '<ip address>, port <number> Error <date> <time> <job #> Data Plugin , ,client name> Stream has gone down
How to migrate/relocate SmartDisk? (4046651)
At this time, Quest SmartDisk does not support the migration of volumes with SmartDisk. ... Within SmartDisk the drive assignments must remain the same do to the data indexes. ... Install a second instance of SmartDisk to your environment, but not on the same server as the current installation of SmartDisk, (you’re only allowed one instance of SmartDisk per server).
SmartDisk License Capacity Usage versus Actual DiskSpace Usage (4047379)
As jobs written to SmartDisk auto-expire or are manually removed from Media Management, how much space should be recovered on the volume? ... When opening up the NV GUI's Device Management window and clicking on your SmartDisk instance, choosing "Status" will show the information relevant for this KB article on that window's "Storage" tab.
SmartDisk backup has slow transfer rate (4036802)
On some networks SmartDisk default transfer rate can be slow. ... It is possible under these circumstance to increase the transfer rate by increasing the block size. ... Slow backup speeds. ... See resolution for instructions on how to do this.
Windows Firewall Exception Rules For SmartDisk Version 10.x.x (4041856)
This article shows how to set exceptions in the windows firewall necessary for SmartDisk to operate. ... If the firewall is enabled and you do not set the necessary exceptions for SmartDisk, you may see the following problems.
SmartDIsk generating storage service trace and potentially filling the disk. (4044252)
SmartDisk generates many storageservice trace and buffer files in the diskmanager/trace directory. ... On investigation the following entries are detected in the trace; ... 29942 1328012131.737331 APPLAY Failed to service registered layers
Smartdisk commands returning Failed to execute 'C:\Program Files....' (4044477)
Attempts to run many of the command line SmartDisk commands return an error. ... C:\Program Files\BakBone Software\NetVault SmartDisk\foundation\bin>smartdisk stop ... Failed to execute 'C:\Program Files\BakBone Software\NetVault SmartDisk/foundation/bin/servicetool --stop --wait'
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