Category
Versão do produto
Tópico
Subtópico
Idioma
Defining deduplication and GC windows (4046965)
Symptoms: ... With this release of SmartDisk the options for defining windows for deduplication and garbage collection have been expanded. ... Cause: ... The previous option of one window with a day of week option was to restrictive.
Slow consolidations on SmartDisk (4046759)
Module & Version: SmartDiisk 1,2 ... Symptoms: ... Backups to smartdisk run at a reasonable speed but consolidations take a long time. ... Cause: ... A consolidation backup needs to pass the data to the server or client we chose in the backup option tab.
Error; Stream has gone down (4044166)
Description: File System plugin backups fail. ... Error is Stream has gone down. ... Anti virus was running upon several clients and it was blocking the nvfs.exe processes, which in turn closed the stream connections.
Failed to apply configuration (4047740)
> smartdisk config reports "Failed to apply configuration" ... Cause: ... This error message can be caused by a syntax or a permissions issue. ... 1) Check the error message to see if there are any indications of a syntax issue.
NetVault: SmartDisk service stops - “libeay32.dll” is installed in Windows System directory. (4047456)
Application Information - n/a ... Description: ... NetVault: SmartDisk service stops due to an incompatible version of the OpenSLL library (libeay32.dll) being is installed in the Windows System directory.
Smartdisk - Requesting machine is too old (4046257)
Application version: ... Symptoms: ... When trying to add NetVault Smartdisk to NetVault version 8.22 a message is displayed that the requesting machine is to old ... Please ensure that NetVault 8.5.x is installed any lower versions of NetVault will not be able to add Smartdisk.
Error; Stream has gone down (4046226)
Description: File System plugin backups fail. ... Error is Stream has gone down. ... Anti virus was running upon several clients and it was blocking the nvfs.exe processes, which in turn closed the stream connections.
SmartDisk displays UNKNOWN deduplication statistics (4043433)
Application Information – n/a ... Description: ... The status of the SmartDisk in the GUI will show Unknown for deduplication variables if deduplication has not yet been performed. ... Symptoms: ... If deduplication operations have not occurred on the SmartDisk installation, then the GUI will show the status UNKNOWN for the variables “Data deduplication”, “Disk used by deduplicated data” and “Garbage Collection state”.
Job Manager and Child Process died errors on Windows (4045930)
When many jobs (greater than the default 20, typically 30-60) are configured to run simultaneously, beyond a certain point all further jobs that start to run will instantly fail. ... When the majority of jobs have finished, subsequent jobs will succeed at running once more without any user intervention.
How to gather Netvault SmartDisk Trace Logs (4047160)
This solution details how to gather NVSD logs, as well as the default level trace files. ... To generate NVSD logs on Windows (prior to NVSD 1.6): ... %IDP_ROOT%\foundation\bin\smartdisk.bat logs > %TEMP%\smartdisklog[yyyymmdd].log
Updating NVSD volumes in specific Storage Pools (4046734)
OS Version: Linux ... Symptoms: ... Using the 'config -update' command in the NVSD cli to update a particular volume will result in actually updating the entire storage pool volume set. ... /nvsd_vol1/ resides in Storage Pool: Storage Pool = FaultTolerant
After adding extra volumes to smart disk we see “Pool 'Store' has no volumes” error when starting (4047990)
Symptoms: ... After adding new volumes to smartdisk, smart disk would not restart and failed with the following in the foundation trace: ... 5 UPATH -4352 1271322322279132 Converted UChar path string /usr/smartdisk/diskmanager/etc/storage.cfg in UPathO /usr/smartdisk/diskmanager/etc/storage.cfg to codepage
How to configure NV smart disk to use a specific network address for NVBU backups (4042540)
Module & Version: Application version: ... Symptoms: ... If the machine hosting NVSD has multiple network interfaces and you wish it to perform backups using a specific network interface. ... You can use --preferredaddress to define the primary IP address that NVBU Clients should use when communicating with the NVSD Device.
How to find out customers true Linux/Unix Distributions and Versions via CLI. (4045207)
How to determine the Linux or UNIX Versions and Distributions via CLI. ... This is intended for gathering proper OS version info from Netvault Backup customers. ... This info can then be cross referenced to the current supported OS Platform matrix.
NetVault: SmartDisk installation on Windows fails with error - "Failed to install evaluation lice (4047464)
NetVault: SmartDisk installation on Windows fails with error - "Failed to install evaluation license" ... Symptoms: ... Installation fails with error - Failed to install evaluation license ... This error occurs when an old version of Microsoft Visual "C++ 2005 Redistributable" package (i.e. no Service Pack) is installed.
SmartDisk Installation fails on Non-English Windows - Failed to grant ADMINISTRATORS:F ACE for pe (4043386)
OS Version – Non-English Windows. ... Symptoms: ... Installation fails reporting a problem with the Postinstall script. ... On checking the postinstall script the following messages are found; No mapping between account names and security IDs was done
NetVault: SmartDisk does not start on Windows (4042667)
Upon installation, the percolator processes start, but terminate again after around 20 seconds. ... Enabling trace shows in the PercolatorSlave trace file: 0LOCALMSG-35811259765043000000Start of Day process 'chunkstored' exited unexpectedly
The Netvault smartdisk install fails on Solaris Sparc 10 (4046852)
Install is incomplete with an error “/opt/smartdisk/foundation/bin/smartdisk.sh not found” Netvault Smartdisk License not installed ... The smartdisk.sh script actually calls /bin/bash. ... Install bash to allow the installation to complete.
How to create the bkbusr and bkbgrp for NVSD installation on Mac OS X (4045665)
It is currently required to create a non-privileged user named bkbusr and add it to a group called bkbgrp in order to install and run NetVault: Smartdisk. ... To accomplish this requirement, please do the following:
SmartDisk optimized replications hang "Timed out reading response header while requesting stats" (4032881)
Several duplication / datacopy jobs using the "optimized replication" feature to copy deduplicated data from one SmartDisk instance to antoher, are hung for several days and never finish. ... Some datacopies appear to have copied all required data but never complete.
SmartDisk fails to start - 1332:No mapping between account names and security IDs was done (4033132)
0 140 1389860553.602 Failed to lookup account name: '1332:No mapping between account names and security IDs was done. ... 0 34 1389860553.602 Failed to launch slave ... During SmartDisk installation, SmartDisk must be installed by a domain administrator on Windows.
How to add a network attached disk to Smartdisk (4043465)
Symptoms: ... The installer for version 1.0 of SmartDisk does not allow network attached drives to be used for the stage or store disk locations, they need to be added post installation. ... To add a network attached disk for staged data; smartdisk.bat config --add --volume \\server\share\directory\ --account myuser -- password "mypassword" --deny storage --favour staging
Installing NetVault SmartDisk (4035091)
This is a guide that walks through the installation of NetVault SmartDisk onto a Windows Server OS. ... Be sure prior to installation that you validate the system requirements for a NetVault SmartDisk installation.
SmartDisk Crashes (4036010)
SmartDisk crashes looking at the Percolator trace below, we see that 'chunkstored' process died. ... When looking at the chunckstore trace we the following: ... 1. Failed assertion - which forces a crash - therefore this is the relevant trace
Intermittent backup failures with 'Fatal error writing backed up data', error "Fatal error proces (4042548)
Description: Filesystem backups fail intermittently with the following errors: Fatal error writing backed up data ... Fatal error backing up selected item XXX or its children ... This is indicative of a networking problem on the client it is occurring on.
Associação de novos produtos
- Ferramentas de autoatendimento
- Base de conhecimento
- Notificações e alertas
- Suporte a produtos
- Downloads de software
- Documentação técnica
- Fóruns de usuário
- Tutorial em vídeo
- Feed RSS
- Fale conosco
- Suporte técnico
- Visualizar tudo