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NDMP jobs to SmartDisk 2.0.1 will hang indefinitely if "Enable deduplication" is disabled (4035558)
NDMP backup jobs targeting Smartdisk 2.0.1 will hang indefinitely if the "Enable deduplication" flag has been disabled on the job's Advanced Options tab. ... The NDMP filer will send all required data to SmartDisk, close the NDMPD session, but the staged segment in SmartDisk 2.0.1 will remain with a "Status = Staging", leading to the job hanging indefinitely and will have to be aborted losing the backed up data.
Windows Firewall Exception Rules For SmartDisk Version 10.x.x (4040746)
This article shows how to set exceptions in the windows firewall necessary for SmartDisk to operate. ... If the firewall is enabled and you do not set the necessary exceptions for SmartDisk, you may see the following problems.
How to blank SmartDisk (4034627)
Unfortunately you currently cannot “Blank” SmartDisk (SD) like you can with a physical or virtual tape library i.e. right click on the library and select Blank or Bulk Blank. ... You can on the other hand go to NetVault Server > Media Management, double click the SD instance and you will then see your Clients that have used SD for the backup.
Smartdisk offline within 1 min capacity exceeded (4044503)
Example: ... diskmanager:event_disk_capacity:staging Disk capacity exceeded /usr/smartdisk/diskmanager/stage diskmanager:event_staging_capacity:app Staging capacity exceeded (null) ... Review logs to find out which disk is filling up by error message.
SmartDisk foundation service is stopping when doing deduplication.SmartDisk foundation service is (4042418)
SmartDisk foundation service is stopping when doing deduplication. ... Staging and Storage volumes are not local to the SmartDisk server. ... Staging and Storage are located on other servers and are accessed via mapped drive</p> <p>
Data Copy from one SmartDisk to another fails with 'Replication method for stream cannot be used, falling back to standard stream copy method'. (4038159)
A "Warning: Replication method for stream cannot be used, falling back to standard stream copy method" message would appear when performing a Data Copy job from one SmartDisk to another SmartDisk machine.<br> The issue was network related.
How to reconfigure target sets from VTL to SmartDisk (4037792)
How to reconfigure target sets from VTL to SmartDisk <p>Backups that target VTL often use groups as well as device allocation as well as the target allocation. ... This is not necessary when targeting SmartDisk as SmartDisk is on large repository and does not need to have groups when targeting.</p><p></p><p>This means all backups that were targeting VTL can use just one target set when targeting the SmartDisk.
After upgrading to NVBU 11, Backup job for Smartdisk fails with "Job Manager lost message channel unexpectedly" (4039923)
Unable to back up the data to the SmartDisk after upgrading to NVBU 11 from NVBU 9.2 with error message "Job manager lost message channel unexpectedly". ... Backing up to other devices(Tape and etc) works.
How to confirm if Smartdisk is licensed for Deduplication (4035447)
SmartDisk deduplicaiton has license enabled. ... Here is how to confirm if a running SmartDisk installation is licensed for deduplication. ... There are two commands that can be performed that will show if deduplication is licensed or not.
Old expired vRanger backups still in SmartDisk Stage (4039723)
Using SmartDisk 2.0.1 Build 9, the SmartDisk instance is running out of space regularly and backups have to be manually deleted from vRanger to ensure further backups go through. ... The Stage area shows multiple backups that were never deduplicated.
Staging area growing or filling up and deduplication not finishing. (4045500)
Staging area growing or filling up and deduplication not finishing. ... The Soft Stream Limit is set to 8 and the Deduplication Activity Cap is set to 4, so the Deduplication will be interrupted once the number of backups exceed 4 active sessions.
Netvault deduplication process stops working and large amount of deduplicator trace being created (4042438)
Netvault deduplication process stops working and the ...\smartdisk\diskmanger\trace directory is filling up with deduplicator trace ... deduplicator trace files have the following entry and it can be seen that there is a SQL database error from this extract from the trace file "sql error: database disk image is malformed"
How large does the scratch disk have to be (4042670)
The scratch for replications must be half the size of the largest VM to be replciated multiplied by the number of replications ot be performed simultaneously. ... This information can be found on page 82 of the vRanger 5.2 Installation guide.
Unable to get SmartDisk back Online (4044163)
SmartDisk Logs show: Failed to logon as user: :Logon failure: the specified account password has expired. ... In this case, the issue was that the customer had two users with identical names... a Domain User and a Local User... Local User's account password had expired, and the customer was under the impression that it was using the Domain User account (which wouldn't expired and was working still for 5 other NVSD)... removed/deleted the expired user account and then got it working again, with the Domain User account.
INTERNAL - IPC timeouts lead to NVSD crash (4045269)
SmartDisk appears to "crash" or go offline and needs to be restarted. ... The failure is characterised by the following messages appearing near the end of the monitortrace file: ... Slave has exited unexpectedly with status 0
SmartDisk crashes while attempting to reallocate memory for deduplication (4047674)
The SmartDisk service stops unexpectedly several times a day. ... Once restarted it carries on working properly but stops few hours later. ... The logd.log file shows the service stops right after failing a deduplication job:
Can SmartDisk be installed on the NetVault server (4045548)
OS Version – any ... Question: ... Can SmartDisk be installed on the NetVault server? ... Solution: ... If deduplication is to be used then it is not recommended to run SmartDisk on the NetVault server.
Microsoft in security update 967723 introduced MPP (Memory Pressure Protection) (4045556)
What MPP does is watch the amount of RAM an application uses compared to TCP connection. ... If an application has a TCP connection and suddenly uses 90% of a systems ram (like SmartDisk Post Processing de-dupe) MPP will kill the application.
Smartdisk installation fails during post install script. (4047745)
Description: ... Smartdisk installation fails during post install script. ... Symptoms: ... Smartdisk installation fails with error - ... 27983 1305179301.688721 NET Failed to get local host primary network address
NVSD Machine ID Query (4043343)
Plug-in version: n/a ... Application Version: n/a ... Use the following command to query the machine ID of a NVSD Instance. ... This is machine ID is required for licensing purposes and validation.
SmartDisk installation fails with error while loading shared libraries libstdc++.so.5xx (4046137)
Description ... During installation of smart disk on a Linux 64 bit the installation fails with the following error: ... error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory
Failed to get restore stream during Duplication to Physical Tape from NVSD. (4047419)
Application version: ... Symptoms: Duplication can't get a restore stream. ... The Backup job fails with the following error when trying to read from Smartdisk during a duplication: ... Information 2010/12/20 07:04:38 54 Data Plugin BU2008SRV Connected to DAV server 'bu2008srv' at address '10.0.0.3', port '37453'
NetVault: SmartDisk remains unlicensed if license is applied via NetVault: Backup GUI (4046951)
It is a common mistake to attempt to enter permanent SmartDisk licenses via the GUI tools (either Client Management window or nvconfigurator). ... NetVault: Backup will not produce an error, as it is in a valid form, and will not apply the license to SmartDisk.
Backup savesets in smartdisk are deleted from NVBU Media Database at the time of NVDB compaction. (4045809)
Affected Module & Version - NetVault: SmartDisk v1.2.1 ... OS Version - all Application Information - n/a ... Description: Backup savesets in SmartDisk are deleted from NVBU Media Database at the time of NVDB compaction.
Smart Disk - Adding multiple Garbage Collection and/or Deduplication windows (4046972)
Application Information n/a ... Description: ... In version 1.2.1 of NetVault: SmartDisk, an improvement was made to allow the configuration of more than one Deduplication and Garbage Collection (GC) window, allowing greater flexibility in the schedules that can be configured.
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