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NetVault 13.0 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

Manually purging the log messages

Log messages that are older than 30 days are automatically purged from the database. You can also manually delete the log messages by using the Purge Logs method available on the View Logs page.

On the View Logs page, click Purge.
In the Purge Logs dialog box, configure the following option:
Delete log entries before: Type or select the date and time to delete all log messages created before the specified time.
Click Purge.

Setting up a user-defined log event

To receive notifications when a log message is generated, you can set up a user-defined log event for that message. You can configure user-defined log events from the View Logs page. The user-defined log events are added to the Log Daemon event class.

In the Set Log Event dialog box, configure the following options.
Table 78. Set log event

Event Name

Specify a name for the log event.

Event Description

Provide a detailed description for the event.

Click Set Event.

Removing a user-defined log event

You can delete a user-defined log event if is no longer required. This task can be performed from the View Logs page.

In the Set Log Event dialog box, click Remove.

Searching the knowledge base

To know more about the errors or warning messages of the jobs and to get the solution, you can search the NetVault knowledge base articles.

In the KB Search Results dialog box, view the list of articles related to the job error or message.
Click OK to close the dialog box.
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