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NetVault 13.0 - Administration Guide for Managed Service Providers

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Role-based access to manage storage devices Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Managing Tenant Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors Safe Mode in NetVault

NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform

The ability to generate a PDF requires components that are not available on RHEL 5.x platforms.

When attempting to send a report as a PDF from a RHEL 5.x platform, the PDF does not generate.

To send the report as an email attachment in HTML format, complete the following steps:

Under User Interface, click Reporting.
In the Reporting dialog box, under Misc, select HTML for the Default mail format setting.
Click Apply.

Restore fails on NetVault Database backup

On Windows 2012, the Plug-in for Databases fails to restore a NetVault Database backup that is stored in a NetVault SmartDisk device.

When restoring from a DAV device, the restore fails, but only when NetVault is run as a service.

If the NetVault Database backup is stored in NetVault SmartDisk, stop the NetVault Service and run the service in “user space” (that is, nvpmgr debug) before starting the restore job.

When using RDA for backups, only four streams are used at once

When using RDA to back up 20 or more clients, in device activity, only four streams are used at once. Updating the setting in the configuration file at /config/dellrda config file from 32 streams to 512 streams and restarting NetVault services, yields the same result.

When multiple backup jobs that target the same disk-based storage device are scheduled to start at the same time or within a small window of time, the following issues occur:

These issues occur because the Media Manager uses a “quiesce time” setting to prevent assigning too many simultaneous jobs to a disk-based backup device. By default, the quiesce time is set to 10 seconds. Thus, after a job is assigned to a disk-based storage device, the Media Manager waits for 10 seconds before assigning the next job to the same device. You can change the default setting for quiesce time in the mediamgr.cfg file.

Open the mediamgr.cfg file in a text editor.
You can find this file in <NetVault home>\config on Windows and <NetVault home>/config on Linux.

Note the following:

Unable to create large VTL on Linux


When creating a Large_VTL on a Linux machine, the NetVault WebUI takes too long to respond and the session expires.

On a Linux NetVault Server, when creating a Large_VTL, if the WebUI times out due to inactivity or the user closes the WebUI while the creation is still in progress, the VTL creation does not occur.

In the WebUI, add a VTL using the Re-add previously generated virtual device option.

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