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DR Series DR4300e - Owner's Manual

DR4300e system overview Technical specifications Initial system setup and configuration Pre-operating system management applications
Options to manage the pre-operating system applications System Setup Dell Lifecycle Controller Boot Manager PXE boot
Installing and removing system components
Safety instructions Before working inside your system After working inside your system Recommended tools Front bezel (optional) System cover Cooling shroud Cooling fans Cooling-fan assembly System memory Processors and heat sinks PCIe card holder Cable retention bracket Integrated storage controller card Expansion cards and expansion card riser Internal dual SD module (optional) Network daughter card Internal USB memory key (optional) System battery Power supply units (PSU) System board Trusted Platform Module Hard drives Hard drive backplane SD vFlash card (optional) Control panel assembly
Using system diagnostics Jumpers and connectors Troubleshooting your system

Troubleshooting iDRAC Direct (Laptop connection)

For information about USB laptop connection and server configuration, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals.

2.
On the iDRAC Settings Utility screen, ensure that USB Management Port Mode is configured as Automatic or iDRAC Direct Only.

If all troubleshooting fails, see the Getting help section.

Troubleshooting a serial I/O device

If the problem is resolved, replace the interface cable with a known working cable.

If the problem persists, see the Getting help section.

Troubleshooting a NIC

Install or replace the drivers as necessary. For more information, see the NIC documentation.

If the problem persists, see the Getting help section.

Troubleshooting a wet system

If the problem persists, see the Getting help section.

If the tests fail, see the Getting help section.

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