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DR Series DR4300e - Owner's Manual

Table of Contents

DR4300e system overview

Front panel features and indicators Back panel features Diagnostic indicators on the front panel

Hard drive indicator codes NIC indicator codes Power supply unit indicator codes iDRAC Direct LED indicator codes Quick Sync indicator codes Locating Service Tag of your system

Documentation matrix

Technical specifications

Chassis dimensions Chassis weight Processor specifications PSU specifications System battery specifications Expansion bus specifications Memory specifications Drive specifications

Hard drives

Ports and connectors specifications

USB ports NIC ports Serial connector VGA ports Internal Dual SD Module

Video specifications Environmental specifications

Particulate and gaseous contamination specifications Standard operating temperature Expanded operating temperature Expanded operating temperature restrictions

Initial system setup and configuration

Setting up your system iDRAC configuration

Options to set up iDRAC IP address

Log in to iDRAC

Options to install the operating system

Methods to download firmware and drivers

Downloading the drivers and firmware

Manage your system

Pre-operating system management applications

Options to manage the pre-operating system applications System Setup

Viewing System Setup System Setup details System BIOS

Viewing System BIOS System BIOS Settings details Boot Settings

Viewing Boot Settings Boot Settings details Choosing the system boot mode Changing the boot order

Network Settings

Viewing Network Settings Network Settings screen details UEFI iSCSI Settings

System Security

Viewing System Security System Security Settings details Secure Boot Custom Policy Settings Creating a system and setup password Using your system password to secure your system Deleting or changing system and setup password Operating with a setup password enabled

System Information

Viewing System Information System Information details

Memory Settings

Viewing Memory Settings Memory Settings details

Processor Settings

Viewing Processor Settings Processor Settings details

Viewing SATA Settings SATA Settings details

Integrated Devices

Viewing Integrated Devices Integrated Devices details

Serial Communication

Viewing Serial Communication Serial Communication details

System Profile Settings

Viewing System Profile Settings System Profile Settings details

Miscellaneous Settings

Viewing Miscellaneous Settings Miscellaneous Settings details

iDRAC Settings utility

Entering the iDRAC Settings utility Changing the thermal settings

Device Settings

Dell Lifecycle Controller

Embedded system management

Viewing Boot Manager Boot Manager main menu

One-shot BIOS boot menu System Utilities

Installing and removing system components

Safety instructions Before working inside your system After working inside your system Recommended tools Front bezel (optional)

Removing the optional front bezel Installing the optional front bezel

Removing the system cover Installing the system cover

Removing the cooling shroud Installing the cooling shroud

Removing a cooling fan Installing a cooling fan

Cooling-fan assembly

Removing the cooling fan assembly Installing the cooling fan assembly

General memory module installation guidelines Mode-specific guidelines

Advanced Error Correction Code (lockstep) Memory optimized (independent channel) mode Memory sparing Memory mirroring

Sample memory configurations Removing memory modules Installing memory modules

Processors and heat sinks

Removing a heat sink Removing a processor Installing a processor Installing a heat sink

PCIe card holder

Removing the PCIe card holder Installing the PCIe card holder Opening and closing the PCIe card holder latch

Cable retention bracket

Removing the cable retention bracket Installing the cable retention bracket

Integrated storage controller card

Removing the integrated storage controller card Installing the integrated storage controller card

Expansion cards and expansion card riser

Expansion card installation guidelines Removing an expansion card from expansion card riser 2 or 3 Installing an expansion card into the expansion card riser 2 or 3 Removing an expansion card from the expansion card riser 1 Installing an expansion card into the expansion card riser 1 Removing the riser 1 blank Installing the riser 1 blank Removing expansion card risers Installing expansion card risers

Internal dual SD module (optional)

Removing an internal SD card Installing an internal SD card Removing the optional internal dual SD module Installing the optional internal dual SD module

Network daughter card

Removing the network daughter card Installing the network daughter card

Internal USB memory key (optional)

Replacing the optional internal USB memory key

Replacing the system battery

Power supply units (PSU)

Hot spare feature Removing the power supply unit blank Installing the power supply unit blank Removing an AC power supply unit Installing an AC power supply unit

Removing the system board Installing the system board

Entering the system Service Tag by using System Setup Restoring the Service Tag by using the Easy Restore feature

Trusted Platform Module

Installing the Trusted Platform Module Initializing the TPM for BitLocker users Initializing the TPM for TXT users

Removing a 2.5 inch hard drive blank (rear) Installing a 2.5 inch hard drive blank (rear) Removing a 3.5-inch hard drive blank Installing a 3.5-inch hard drive blank Removing a hot swappable hard drive or SSD Installing a hot-swap hard drive Removing a hard drive from a hard drive carrier Installing a hard drive into a hard drive carrier

Hard drive backplane

Removing the hard drive backplane Installing the hard drive backplane Removing the optional hard drive backplane (rear) Installing the optional hard drive backplane (rear)

SD vFlash card (optional)

Replacing an optional SD vFlash media card Removing the vFlash media unit Installing the vFlash media unit

Control panel assembly

Removing the control panel Installing the control panel Removing the I/O panel Installing the I/O panel

Using system diagnostics

Dell Embedded System Diagnostics

When to use the Embedded System Diagnostics Running the Embedded System Diagnostics from Boot Manager Running the Embedded System Diagnostics from the Dell Lifecycle Controller System diagnostic controls

Jumpers and connectors

System board jumper settings System board jumpers and connectors Disabling a forgotten password

Troubleshooting your system

Troubleshooting system startup failure Troubleshooting external connections Troubleshooting the video subsystem Troubleshooting a USB device Troubleshooting iDRAC Direct (USB XML configuration) Troubleshooting iDRAC Direct (Laptop connection) Troubleshooting a serial I/O device Troubleshooting a NIC Troubleshooting a wet system Troubleshooting a damaged system Troubleshooting the system battery Troubleshooting power supply units

Troubleshooting power source problems Troubleshooting power supply unit problems

Troubleshooting cooling problems Troubleshooting cooling fans Troubleshooting system memory Troubleshooting an internal USB key Troubleshooting an SD card Troubleshooting an optical drive Troubleshooting a tape backup unit Troubleshooting a hard drive Troubleshooting a storage controller Troubleshooting expansion cards Troubleshooting processors System messages

Warning messages Diagnostic messages Alert messages

Cooling-fan assembly

Removing the cooling fan assembly

Installing the cooling fan assembly

The cooling fan assembly is an essential part of a server’s cooling system. It ensures that the key components of the server such as the processors, hard drives, and memory get adequate air circulation to keep them cool. A failure in the server’s cooling system can result in the server overheating and may lead to damage.

Removing the cooling fan assembly

1.

Follow the safety guidelines listed in the Safety instructions section.

2.

Follow the procedure listed in the Before working inside your system section.

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

1.

Unlock the cooling fan assembly from the chassis by lifting the release levers.

2.

Lift the cooling fan assembly out of the chassis.

Figure 14. Removing the cooling fan assembly

a.

cooling fan assembly

b.

cooling fan (6)

c.

release lever (2)

d.

guide pin on the system board (2)

e.

cooling fan connector (6)

f.

guide pin on the chassis (6)

1.

Install the cooling fan assembly.

2.

Follow the procedure listed in the After working inside your system section.

Related tasks

Before working inside your system

Installing the cooling fan assembly

After working inside your system

Related references

Safety instructions

Installing the cooling fan assembly

CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

1.

Follow the safety guidelines listed in Safety instructions section.

2.

Follow the procedure listed in the Before working inside your system section.

CAUTION: Ensure that the cables are correctly installed and retained by the cable retention bracket before installing the cooling fan assembly. Incorrectly installed cables may get damaged.

1.

Align the slots on the cooling fan assembly with the guide pins on the chassis.

2.

Slide the cooling fan assembly into the chassis.

3.

Lock the cooling fan assembly into the chassis by lowering the release levers until firmly seated.

Figure 15. Installing the cooling fan assembly

a.

cooling fan assembly

b.

cooling fan (6)

c.

release lever (2)

d.

guide pin on the system board (2)

e.

cooling fan connector (6)

f.

guide pin on the chassis (6)

Follow the procedure listed in the After working inside your system section.

Related tasks

Before working inside your system

After working inside your system

Related references

Safety instructions

System memory

General memory module installation guidelines

Mode-specific guidelines

Sample memory configurations

Removing memory modules

Installing memory modules

Your system supports DDR4 registered DIMMs (RDIMMs). System memory holds the instructions that are executed by the processor.

NOTE: MT/s indicates DIMM speed in MegaTransfers per second.

Memory bus operating frequency can be 1866 MT/s, 2133 MT/s, or 2400 MT/s depending on the following factors:

•

DIMM type (RDIMM)

•

DIMM type (RDIMM or LRDIMM)

•

Number of DIMMs populated per channel

•

System profile selected (for example, Performance Optimized, Custom, or Dense Configuration Optimized)

•

Maximum supported DIMM frequency of the processors

Your system contains 24 memory sockets split into two sets of 12 sockets, one set per processor. Each 12-socket set is organized into four channels. In each channel, the release tabs of the first socket are marked white, the second socket black, and the third socket green.

Figure 16. Memory socket locations

Memory channels are organized as follows:

Table 29. Memory channels

This tables describes memory channels and how the channels are organized.
Processor	Channel 0	Channel 1	Channel 2	Channel 3
Processor 1	Slots A1, A5, and A9	Slots A2, A6, and A10	Slots A3, A7, and A11	Slots A4, A8, and A12
Processor 2	Slots B1, B5, and B9	Slots B2, B6, and B10	Slots B3, B7, and B11	Slots B4, B8, and B12

The following table shows the memory populations and operating frequencies for the supported configurations:

Table 30. Memory population

This table describes the memory population and the operating frequencies.
DIMM Type	DIMMs Populated/Channel	Voltage	Operating Frequency (in MT/s)	Maximum DIMM Rank/Channel
RDIMM	1	1.2 V	2133, 1866, 1600, 1333	Dual rank or single rank
	2		2133, 1866, 1600, 1333	Dual rank or single rank
	3		1866, 1600, 1333	Dual rank or single rank

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