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Displaying 1-25 of 137
DR Caught in a Maintenance Operational Loop After a Hard Power Failure (235410)

The site had a power outage and the DR went down on a hard shutdown. The DR rebooted in a maintenance, operational continued cycle. DR keeps trying to run a filesystem scan in maintenance mode, comes up with no inconsistencies ...

Product(s): DR Series
Last Updated On: 12/15/2017
(0 Ratings) 15 views
DR Alarmed System has a huge backlog of book keeping work. Filesystem cleaner will be enabled outside of schedule setting and performance impact will be observed. (235408)

The DR alarmed, System has a huge backlog of book keeping work. Filesystem cleaner will be enabled outside of schedule setting and performance impact will be observed. The alarm System has a huge backlog of bookkeeping work. ...

Product(s): DR Series
Last Updated On: 12/15/2017
(0 Ratings) 12 views
How to Move the Replication Target DR to Another Location? (234166)

How to Move the Replication Target DR to Another Location? "The customer is ready to move 2nd appliance to DR location - it has been replicating locally. Do you have a recommended procedure to do this?". If you have to ...

Product(s): DR Series
Last Updated On: 12/14/2017
(0 Ratings) 194 views
RDA with NetVault (RDA) Plug-In for DR4x00/6x00 Series (214047)

RDA with NetVault (RDA) Plug-In for DR4x00/6x00 Series How to install the RDA with NetVault (RDA) Plug-In for DR4x00/6x00 Series? Download the correct plugin for your version from the download page below: https://support ...

Product(s): DR Series
Last Updated On: 12/6/2017
(1 Ratings) 2046 views
Solaris RDA Open Storage Technology (OST) Plugin for DR4x00/6x00 Series (214050)

Solaris RDA Open Storage Technology (OST) Plugin for DR4x00/6x00 Series Solaris RDA Open Storage Technology (OST) Plugin for DR4x00/6x00 Series Download the latest plugin from the download page below. File Name ...

Product(s): DR Series
Last Updated On: 12/6/2017
(0 Ratings) 1672 views
RDA Open Storage Technology (OST) Plugin for DR4x00/6x00 Series (214049)

RDA Open Storage Technology (OST) Plugin for DR4x00/6x00 Series How to install the RDA Open Storage Technology (OST) Plugin for DR4x00/6x00 Series Please download the latest version plugin for your operating system from the download page. ...

Product(s): DR Series
Last Updated On: 12/6/2017
(1 Ratings) 2406 views
DR Appliance Will Not Boot up, There are Amber Lights On the Front But Power Supply LED is Green. (235027)

DR Appliance Will Not Boot up, There are Amber Lights On the Front But Power Supply LED is Green. There is no terminal access in the IDRAC. IDRAC reported errors. The system board fail-safe voltage is outside of range. ...

Product(s): DR Series
Last Updated On: 12/4/2017
(0 Ratings) 8 views
The Web GUI Health Dashboard Shows Disk failure, Disk is in a Failed State. (225992)

The Web GUI Health Dashboard Shows Disk failure, Disk is in a Failed State. For components in a failed state such as disk, more than likely will need replacement. To help expedite the process to dispatch, please open a support ticket at support.quest. com. ...

Product(s): DR Series
Last Updated On: 11/30/2017
(0 Ratings) 277 views
How to Remove an Interface From a Bond? (234592)

How to Remove an Interface From a Bond? Use Case: At some point, our network interfaces eth0 and eth1 were set up as a bond, possibly out of the box? We have a 10gb DAC cable connected to the box right now with no intention of adding a second cable at this time. ...

Product(s): DR Series
Last Updated On: 11/16/2017
(0 Ratings) 57 views
Capacity Graph Not Displaying the Correct Size (234384)

The capacity graph in the Web GUI is not displaying the correct total disk size. Noticed after a NVRAM replacement. Stats are not accurate, it's showing incorrect size. The mount and du command show the correct size, determined by service account. ...

Product(s): DR Series
Last Updated On: 11/8/2017
(0 Ratings) 72 views
Can a bare metal image be stored on the DR appliance using NetVault Backup software? (234352)

Can I take a Bare Metal backup and have it directly put on the DR appliance like any other backup? The backup process is the same, correct? I use my existing NVBU server and install the BMR "server" as a package? BMR backups can be written to RDA containers. ...

Product(s): DR Series, NetVault Backup
Last Updated On: 11/7/2017
(0 Ratings) 179 views
DR FAQ regarding DR Operating system (based on CentOS) false positives to security scanners (233546)

Answering how support for DR operating system on the DR Series Appliance based on CentOS are handled, as well as migration options. What operating systems are DR Series appliances running? DR4000, DR4100, and ...

Product(s): DR Series
Last Updated On: 11/7/2017
(1 Ratings) 238 views
How to change the auto bonding speed from 1Gb to 10Gb on bond0 in the DR appliance. (234131)

QUESTION: How to change the auto bonding speed from 1Gb to 10Gb on bond0 in the DR appliance. ANSWER: You must change this from the CLI. Here is the command: network --factory_reset --auto_bonding_speed 10G.

Product(s): DR Series
Last Updated On: 10/27/2017
(0 Ratings) 541 views
How many threads are recommended for VEEMAM Software from a DR appliance?. (234016)

Question: How many threads are recommended for VEEMAM Software from a DR appliance?. Answer: There are connections and then there are streams, a single physical server makes a single connection to the DR but within ...

Product(s): DR Series
Last Updated On: 10/25/2017
(0 Ratings) 80 views
How to Edit Email Address and Email Relay Host on FW Version 4.X? (233905)

Since we have upgraded to FW version 4.X the options to configure the email addresses and relay host are missing from System Configuration. Where are they now? Upon accessing the DR Web GUI: It's in System configuration ...

Product(s): DR Series
Last Updated On: 10/20/2017
(0 Ratings) 156 views
Do the DR appliances support NFS file locking? (233789)

Do the DR appliances support NFS file locking? The DR appliances only do advisory locking. The application would have to be aware that a lock was already taken and do the appropriate action. If the application were to ignore the request strange things can happen. ...

Product(s): DR Series
Last Updated On: 10/17/2017
(0 Ratings) 139 views
What are the Compression Differences Between Fast and Best on the DR Appliance? (232644)

What are the Compression Differences Between Fast and Best on the DR Appliance? The storage options are Fast and Best compression levels and explained below. Storage Optimization. Fast - Results in shorter backup time, but with less space savings. ...

Product(s): DR Series
Last Updated On: 10/13/2017
(0 Ratings) 168 views
Unable to add to Active Directory - ERROR: A bad packet was received from a DNS Server. (233281)

Received following error when attempting to join to Active Directory. Critical Error: Error: A bad packet was received from a DNS server. Potentially the requested address does not exist. (9502) (0x0000251e). The field "Domain Name (FQDN)" is filled in using the host name. ...

Product(s): DR Series
Last Updated On: 10/12/2017
(0 Ratings) 181 views
How to swap a drive in an enclosure? (233556)

How to swap a drive in an enclosure? Received alerts of predictive failure state of disk. Or received alerts of failed drive To replace a drive in the enclosure you just need to hot swap it. It would be the same procedure if it's a bad drive or predictive failure. ...

Product(s): DR Series
Last Updated On: 10/11/2017
(0 Ratings) 148 views
Alarm Received Disk Predictive Failure (233557)

Received and alarm Physical disk Slot (External Enclosure) predictive failure reported. Replace the physical disk. Even though the disk may not have failed yet, it is recommended that you replace the disk. Open up an SR and ...

Product(s): DR Series
Last Updated On: 10/11/2017
(0 Ratings) 217 views
How to Reset the DR Admininistrator User Password Back to Default? (223717)

How to Reset the DR Admininistrator User Password Back to Default? Use case if there is a forgotten password, the password can be reset back to default. In the DR Series system GUI you can access the password reset options ...

Product(s): DR Series
Last Updated On: 10/11/2017
(0 Ratings) 1210 views
Loss of Veeam deduplication savings after upgrade of DR to 4.x code from 3.2.x (233515)

Loss of Veeam deduplication savings after upgrade of DR to 4.x code from 3.2.x. Veeam "dedupe friendly compression" option enabled causes the loss in deduplication savings. It is possible that after upgrading the DR to 4.0 ...

Product(s): DR Series
Last Updated On: 10/10/2017
(0 Ratings) 169 views
DR in maintenance mode after reaching container limit (233509)

After reaching the maximum container limit, (32, 64, or 128 depending on DR model), the DR goes into maintenance mode with the following reason as shown in output from "system --show": System State : Maintenance Mode ...

Product(s): DR Series
Last Updated On: 10/10/2017
(0 Ratings) 186 views
NVRAM PCI Controller is missing. Reinsert or replace the NVRAM controller. (233338)

DR reporting NVRAM PCI Controller is missing. Reinsert or replace the NVRAM controller. System may be in maintenance mode. Cause 1. NVRAM card may need to be reseated. Cause 2. NVRAM card may need replacing. Resolution 1 NVRAM card may need to be reseated. ...

Product(s): DR Series
Last Updated On: 10/3/2017
(0 Ratings) 214 views
Rapic CIFs Doesn’t Support NAT’d IP Addresses (233306)

Rapid CIFS driver not being utilized on a DR using a NAT address R&D confirmed this is not supported configuration on running Rapid CIFS. Users will have to configure a direct connection to the DR IP not NAT-ed. It appears Rapid CIFS doesn't work on NAT-ed DR IPs. ...

Product(s): DR Series
Last Updated On: 10/2/2017
(0 Ratings) 166 views