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Displaying 1-25 of 205
Replication is not supported between Quest and Dell VTL devices (258357)

Replication is not supported between Quest and Dell VTL devices This has been fixed in the new 4.0.3 release. STATUS: Issue fixed in the DR hardware v4.0.3 release. The latest version of the DR hardware software can be downloaded below: ...

Product(s): DR Series, QoreStor
Last Updated On: 6/19/2018
(0 Ratings) 52 views
Error: Disk at slot 6 is missing, all 12 disk(s) should be present in the enclosure. (258839)

When trying to add an expansion shelf to an existing DR appliance, if fails with the error message: "Error: Disk at slot 6 is missing, all 12 disk(s) should be present in the enclosure.". Expansion shelf was not purchased through ...

Product(s): DR Series
Last Updated On: 6/19/2018
(0 Ratings) 15 views
Changing the replication source (258804)

Is it possible to change the replication source of a replication relationship? Would that require data to be re-seeded? The already replicated data won't be re-transmitted, but we recommend that you create a new target container ...

Product(s): DR Series
Last Updated On: 6/18/2018
(0 Ratings) 8 views
Can different models of DR replicate each other? (258755)

Can different models of DR appliance replicate to each other? For example can DR4300 and DR4100 replicate each other? Replication relationships can be created between any of the DR appliances as long as they are both running the same software build. ...

Product(s): DR Series
Last Updated On: 6/18/2018
(0 Ratings) 4 views
Is it possible to disable early versions of TLS on DR appliances? (255614)

Is it possible to disable all early versions of TLS 1.0 and 1.1, so that it uses only using version 1.2? DR software build 4.0.3101.1 and later disables TLS 1.0 and TLS 1.1 and uses only TLS 1.2. But only for 13G servers (DR4300, DR4300e, DR6300). ...

Product(s): DR Series
Last Updated On: 6/13/2018
(0 Ratings) 152 views
OST unable to connect to DR (231984)

OST plug-in on the Backup Exec media server For any backup failure or network issue related to backup failing from backup exec server to DR appliance. Please check the OST logs from the below location on backup exec server\media server . ...

Product(s): DR Series
Last Updated On: 6/13/2018
(0 Ratings) 6 views
The system board consumption current is greater than the upper warning threshold (258319)

The following alerts are present: The system board Consumption current is greater than the upper critical threshold. The system board Consumption current is greater than the upper warning threshold. The system board Consumption current is within range. ...

Product(s): DR Series
Last Updated On: 6/13/2018
(0 Ratings) 5 views
PERC battery is low / Write policy on Integrated RAID Controller was changed to Write Through. (256650)

Errors such as 'PERC battery is low" or "Write policy on Integrated RAID Controller was changed to Write Through." will come up on the iDrac while the controller battery goes through its learning cycle. This is usually done every 90 days or can be started manually if needed. ...

Product(s): DR Series
Last Updated On: 6/13/2018
(0 Ratings) 4 views
Unable to add NDMP VTL "Warning No Tape Libraries found on client" (255498)

After creating and configuring the NDMP VTL as shown on the following link: https://support.quest.com/netvault-backup/kb/152611/how-to-configure-dr4100- as-a-ndmp-vtl-then-configure-with-netvault-backup. When trying to ...

Product(s): DR Series
Last Updated On: 6/13/2018
(0 Ratings) 5 views
Event Log shows. Internal Error. Task execution in fiber "O3E IO Fiber Pool" timed out after 706457 ms. Restarting file server. (257757)

Event Log shows. Internal Error. Task execution in fiber "O3E IO Fiber Pool" timed out after 706457 ms. Restarting file server. Defect, 28950. Current version reporting this was 4.0.0273.0 Fixed in the latest build, minimum version ...

Product(s): DR Series
Last Updated On: 6/5/2018
(0 Ratings) 5 views
NVRAM PCI Controller is missing. Reinsert or replace the NVRAM controller. (233338)

DR reporting NVRAM PCI Controller is missing. Reinsert or replace the NVRAM controller. System may be in maintenance mode. Cause 1. NVRAM card may need to be reseated. Cause 2. NVRAM card may need replacing. Resolution 1 NVRAM card may need to be reseated. ...

Product(s): DR Series
Last Updated On: 6/5/2018
(0 Ratings) 1039 views
Error: Unsuccessful Adding Enclosure "" Enclosure "" have disk(s) Smaller than Internal Disks. (257534)

When installing an enclosure license, the following error was received". Error: Unsuccessful Adding Enclosure "<service_tage>" Enclosure "<service_tag>" have disk(s) Smaller than Internal Disks. The expansion has to be equal to or greater than the capacity of the base unit. ...

Product(s): DR Series
Last Updated On: 6/4/2018
(0 Ratings) 11 views
Received Alarm Physical disk Slot (Backplane Enclosure) SCSI Sense Data. (257214)

The DR alerts and events may report Physical disk Slot 10 (Backplane Enclosure) SCSI Sense Data. This message can occur when a disk has been replaced or not. Backplane, SAS cables, and 12C(signal) cable may need to be replaced. Provide support a dset diagnostic. ...

Product(s): DR Series
Last Updated On: 5/31/2018
(0 Ratings) 7 views
What does Hybrid_Replication Mode Do and How/or Does it Interact With NetVault? (256575)

What is Hybrid_Replication? Hybrid_Replication is an option for RDA replication that is allowed by enabling hybrid replication. Once the feature is enabled, then you can configure normal replication for any container. So you would follow the same procedure for replication. ...

Product(s): DR Series
Last Updated On: 5/25/2018
(0 Ratings) 6 views
DR GUI Hangs After the Login (256099)

The DR will hang after the login for an extensive time, and once the GUI displays it's very sluggish. Also, SSH connections exhibit the same behavior for login. But after the session has accepted the login, session commands are responsive unlike the GUI navigation. ...

Product(s): DR Series
Last Updated On: 5/22/2018
(0 Ratings) 4 views
Upgrade Failed. Reboot the System and Retry the Upgrade (255834)

Attempted an upgrade from the GUI and it failed. Connect via SSH or iDRAC terminal as administrator, and issue system --show. The DR displayed Upgrade Failed. Reboot the System and Retry the Upgrade Connect to SSH or iDRAC term as administrator. ...

Product(s): DR Series
Last Updated On: 5/18/2018
(0 Ratings) 2 views
"Replication client disconnected" 15min after replication starts. (254166)

DR Logs may contain the following CRITICAL events: 34016 INFO 2018-04-03 00:15:21 Replication client connected for container container. 34015 CRITICAL 2018-04-03 00:15:21 Replication client disconnected for container container. ...

Product(s): DR Series
Last Updated On: 5/14/2018
(0 Ratings) 4 views
Receiving Error While Configuring the Network for the First Time on the DR. (239255)

Receiving Error While Configuring the Network for the First Time on the DR. The DR has both 10 and 1 GB cards. The errors are as follows: Bringing up interface bond0: Determining IP information IP information for bond0... failed: no link present. Check cable? ...

Product(s): DR Series
Last Updated On: 5/11/2018
(0 Ratings) 191 views
Question mounting CIFS share as drive letter for rapid agent to work (255271)

Question Mounting CIFS share as drive letter for rapid agent to work. We will be using SQL service a/c for mapping. How can the drive letter be persistent mapped to OS? We have SQL shares on two of our DR systems. RDCIFS ...

Product(s): DR Series
Last Updated On: 5/8/2018
(0 Ratings) 8 views
User configured with email recipient role but not receiving container statistics reports. (255120)

There's a user configured as email recipient role (tested and ok), and container statistics reports are selected for email notification, but I'm not receiving daily "container statistics reports" as selected. Admin email is not configured. ...

Product(s): DR Series
Last Updated On: 5/3/2018
(0 Ratings) 7 views
What version of DR software and OST plugin are compatible with Backup Exec 20? (254914)

What version of DR software and OST plugin are compatible with Veritas Backup Exec 20? Backup Exec 20 is officially supported by the DR software build 4.0.3 and later, and it is recommended to use OST plugin version 4.0.3.

Product(s): DR Series
Last Updated On: 5/1/2018
(0 Ratings) 7 views
The Cleaner is Not Displaying the Current Last Completed Run Time (254498)

The stats on cleaning jobs indicate last successful run was from X months out but cleaning jobs have been running regularly. Last completed Run is not showing current enough of date, such as if it's April 2018 and the stats for the last completed run are outdated such as below:: ...

Product(s): DR Series
Last Updated On: 4/26/2018
(0 Ratings) 5 views
Failure to install OST Plugin on BUE Servers. Error, "Setup requires "Veritas Backup Exec ' services to be stopped. Please stop services and run setup again" (233084)

Failure to install OST Plugin on BUE Servers versions 15 and 16. Errors, Setup requires "Veritas Backup Exec ' services to be stopped. Please stop services and run setup again. Install should be executed from a run as admin ...

Product(s): DR Series
Last Updated On: 4/25/2018
(0 Ratings) 289 views
After upgrading the DR, Failed to Log into the GUI Show an Error 403 Directory listed denied (254213)

After upgrading the DR from 3.2 to 4.0.3.1, Logging into the DR as the Administrator Failed with an error 403 Directory listed denied. SSH is able to establish a connection. A reboot is required when the upgrade has completed ...

Product(s): DR Series
Last Updated On: 4/18/2018
(0 Ratings) 17 views
Slow read speed from DR appliance out to NetBackup media server via OST to write to tape. (254114)

Slow read speed from DR appliance out to NetBackup media server via OST to write to tape. For example, seeing a max read speed of about 100 MB/s over 10 Gbps ethernet connections. NetBackup NUMBER_DATA_BUFFERS tuning parameter set too low. ...

Product(s): DR Series
Last Updated On: 4/13/2018
(0 Ratings) 11 views