Chat now with support
Chat with Support

Welcome, erwin customers to Quest Support Portal click here for for frequently asked questions regarding servicing your supported assets.

DR Series DR4300 - Owner's Manual

DR4300 system overview Technical specifications Initial system setup and configuration Pre-operating system management applications
Options to manage the pre-operating system applications System Setup Dell Lifecycle Controller Boot Manager PXE boot
Installing and removing system components
Safety instructions Before working inside your system After working inside your system Recommended tools Front bezel (optional) System cover Cooling shroud Cooling fans Cooling-fan assembly System memory Processors and heat sinks PCIe card holder Cable retention bracket Integrated storage controller card Expansion cards and expansion card riser Internal dual SD module (optional) Network daughter card Internal USB memory key (optional) System battery Power supply units (PSU) System board Trusted Platform Module Hard drives Hard drive backplane SD vFlash card (optional) Control panel assembly
Using system diagnostics Jumpers and connectors Troubleshooting your system

DR4300 system overview

DR4300 system overview

Front panel features and indicators

The front panel provides access to the features available on the front of the server, such as the power button, NMI button, system identification tag, system identification button, and USB and VGA ports. The diagnostic LEDs or the LCD panel is prominently on the front panel. The hot swappable hard drives are accessible from the front panel.

Figure 1. Dell DR4300 system front panel features and indicators

This figure shows the front panel features and indicators for DellDR4300 system.

Table 1. Front panel features and indicators

Item 1 is the system identification button on the front and back panels, that can be used to locate a particular system within a rack. When one of these buttons is pressed, the LCD panel on the front and the system status indicator on the back flashes until one of the buttons is pressed again. Press to toggle the system ID on or off. If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode. To reset iDRAC (if not disabled in F2 iDRAC set up) press and hold the button for more than 15 seconds. Item 2 is the power button. Enables you to know the power status of the system. The power indicator turns on when the system power is on. The power button controls the power supply output to the system. Item 3 is the NMI button, that is used to troubleshoot software and device driver errors when running certain operating systems. This button can be pressed using the end of a paper clip. Use this button only if directed to do so by qualified support personnel or by the operating system documentation. Item 4 is the information tag, a slide-out label panel that allows you to record system information such as Service Tag, NIC, and MAC address, as per your need. Item 5 indicates the hard drives, you can have up to twelve 3.5-inch hot-swappable hard drives. Item 6 is the USB management port/iDRAC Direct port. The USB management port can function as a regular USB port or provide access to the iDRAC Direct features. For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals. The USB management port is USB 3.0-compliant. Item 8 is Quick Sync, that indicates a Quick Sync enabled system. The Quick Sync feature is optional and requires a Quick Sync bezel. This feature allows management of the system using mobile devices. This feature aggregates hardware or firmware inventory and various system level diagnostic and error information that can be used in troubleshooting the system. For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanualsDell.com/idracmanuals

Item

Indicator, Button, or Connector

Icon

Description

1

System identification button

System identification icon

Enables you to locate a particular system within a rack. The identification buttons are on the front and back panels.

Press the system identification button to turn the system ID on or off.

2

Power button

Power-on indicator icon

Enables you to know the power status of the system. The power indicator turns on when the system power is on. The power button controls the power supply output to the system.

3

NMI button

NMI icon

Enables you to troubleshoot software and device driver errors when running certain operating systems. This button can be pressed by using the end of a paper clip.

4

Information tag

Contains system information such as service tag, NIC, MAC address for your reference. The information tag is a slide-out label panel.

5

Hard drives

Up to twelve 3.5-inch hot-swappable hard drives.

6

USB management port/iDRAC Direct

USB management port/iDRAC Direct port icon

The USB management port is USB 2.0 compliant. Enables you to connect USB devices to the system or provides access to the iDRAC Direct features. For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals.

7

Video connector

video connector icon

Enables you to connect a display to the system.

8

Quick Sync (optional)

Indicates a Quick Sync enabled system. The Quick Sync feature is optional and needs a Quick Sync bezel. This feature allows management of the system by using mobile devices. This feature aggregates hardware or firmware inventory and various system level diagnostic and error information that can be used in troubleshooting the system. For more information, see the Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals.

Back panel features

The back panel provides access to the features available on the back of the server, such as the system identification button, power supply sockets, cable management arm connectors, iDRAC storage media, NIC ports, USB and VGA ports. Most of the expansion card ports can be accessed from the back panel. The hot swappable power supply units, and if installed, the rear accessible hard drives are accessible from the back panel.

Figure 2. Back panel features

This figure shows back-panel features for Dell DR4300 system.

Table 2. Back panel features

Item 1 is the system identification button on the front and back panels, that can be used to locate a particular system within a rack. When one of these buttons is pressed, the LCD panel on the front and the system status indicator on the back flashes until one of the buttons is pressed again. Press to toggle the system ID on and off. If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode. To reset iDRAC (if not disabled in F2 iDRAC set up) press and hold the button for more than 15 seconds. Item 2 is System identification connector, that Enables you to connect the optional system status indicator assembly through the optional cable management arm. Item 3 is iDRAC8 Enterprise port. It is a dedicated management port. The port is available for use only if the iDRAC8 Enterprise license is installed on your system. Item 4 is PCIe expansion card slot, that Enables you to connect three low profile PCIe expansion cards. Item 5 is serial connector, that Enables you to connect a serial device to the system. Item 6 is video connector, that Enables you to connect a VGA display to the system. Item 7 is USB ports (2), that Enables you to connect USB devices to the system. The ports are USB 3.0-compliant. Item 8 is PCIe expansion card slot that Enables you to connect up to four full height three-fourth length PCIe expansion cards. Item 9 are Ethernet connectors (4) that has four integrated 10/100/1000 Mbps NIC connectors or four integrated connectors and two integrated 10/100/1000 Mbps NIC connectors, two integrated 100 Mbps/1 Gbps/10 Gbps SFP+ connectors. Item 10 and 11 are power supply units (PSU1 and (PSU2) that supports 1100 W AC PSU. Item 12 is the SD vFlash card slot that Enables you to insert a vFlash media card. Item 13 is the rear hard drive slots that allow you to install up to two hot-swappable 2.5-inch hard drives

Item

Indicator, button, or connector

Icon

Description

1

System identification button

system identification icon

The identification buttons on the front and back panels can be used to locate a particular system within a rack.

Press to toggle the system identification (ID) on or off.

If the system stops responding during POST, press and hold the system ID button for more than five seconds to enter BIOS progress mode.

To reset iDRAC (if not disabled in F2 iDRAC set up) press and hold the button for more than 15 seconds.

2

System identification connector

Connects the optional system status indicator assembly through the optional cable management arm.

3

iDRAC8 Enterprise port

iDRAC icon

Dedicated management port.

4

Half-height PCIe expansion card slot (3)

Enables you to connect up to 3 half-height PCI Express expansion cards.

5

Serial connector

serial connector icon

Enables you to connect a serial device to the system.

6

Video connector

video connector icon

Enables you to connect a VGA display to the system.

7

USB port (2)

USB 3.0 connector icon

Enables you to connect USB devices to the system. The ports are USB 3.0-compliant.

8

Full-height PCIe expansion card slot (3)

Enables you to connect up to 3 full-height PCI Express expansion cards.

9

Ethernet connector (4)

Ethernet connector icon

Four integrated 10/100/1000 Mbps Network Interface Card (NIC) connectors

or

Four integrated connectors that include:

10

Power supply unit (PSU1)

11

Power supply unit (PSU2)

Diagnostic indicators on the front panel

Table 3. Diagnostic indicators

Icon

Description

Condition

Corrective action

icon for health indicator

Health indicator

The indicator turns solid blue if the system is in good health.

None required.

The indicator flashes amber:

Check the System Event Log or system messages for the specific issue. For more information about error messages, see the Dell Event and Error Messages Reference Guide at Dell.com/openmanagemanuals > OpenManage software.

The POST process is interrupted without any video output due to invalid memory configurations. See the Getting help section.

icon for hard drive indicator

Hard drive indicator

The indicator flashes amber if there is a hard drive error.

Check the System Event Log to determine the hard drive that has an error. Run the appropriate Online Diagnostics test. Restart the system and run embedded diagnostics (ePSA). If the hard drives are configured in a RAID array, restart the system and enter the host adapter configuration utility program.

icon for electrical indicator

Electrical indicator

The indicator flashes amber if the system experiences an electrical error (for example, voltage out of range, or a failed power supply unit (PSU) or voltage regulator).

Check the System Event Log or system messages for the specific issue. If it is due to a problem with the PSU, check the LED on the PSU. Reseat the PSU. If the problem persists, see the Getting help section.

icon for temperature indicator

Temperature indicator

The indicator flashes amber if the system experiences a thermal error (for example, the ambient temperature is out of range or fan failure).

Ensure that none of the following conditions exist:

System cover, cooling shroud, EMI filler panel, memory module blank, or back filler bracket is removed.

See the Getting help section.

icon for memory indicator

Memory indicator

The indicator flashes amber if a memory error occurs.

Check the system event log or system messages for the location of the failed memory. Reseat the memory module. If the problem persists, see the Getting help section.

Self Service Tools
Knowledge Base
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
RSS Feed
Contact Us
Licensing Assistance
Technical Support
View All
Related Documents

The document was helpful.

Select Rating

I easily found the information I needed.

Select Rating