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DR Series DR4300e - Owner's Manual

Table of Contents

DR4300e system overview

Front panel features and indicators Back panel features Diagnostic indicators on the front panel

Hard drive indicator codes NIC indicator codes Power supply unit indicator codes iDRAC Direct LED indicator codes Quick Sync indicator codes Locating Service Tag of your system

Documentation matrix

Technical specifications

Chassis dimensions Chassis weight Processor specifications PSU specifications System battery specifications Expansion bus specifications Memory specifications Drive specifications

Hard drives

Ports and connectors specifications

USB ports NIC ports Serial connector VGA ports Internal Dual SD Module

Video specifications Environmental specifications

Particulate and gaseous contamination specifications Standard operating temperature Expanded operating temperature Expanded operating temperature restrictions

Initial system setup and configuration

Setting up your system iDRAC configuration

Options to set up iDRAC IP address

Log in to iDRAC

Options to install the operating system

Methods to download firmware and drivers

Downloading the drivers and firmware

Manage your system

Pre-operating system management applications

Options to manage the pre-operating system applications System Setup

Viewing System Setup System Setup details System BIOS

Viewing System BIOS System BIOS Settings details Boot Settings

Viewing Boot Settings Boot Settings details Choosing the system boot mode Changing the boot order

Network Settings

Viewing Network Settings Network Settings screen details UEFI iSCSI Settings

System Security

Viewing System Security System Security Settings details Secure Boot Custom Policy Settings Creating a system and setup password Using your system password to secure your system Deleting or changing system and setup password Operating with a setup password enabled

System Information

Viewing System Information System Information details

Memory Settings

Viewing Memory Settings Memory Settings details

Processor Settings

Viewing Processor Settings Processor Settings details

Viewing SATA Settings SATA Settings details

Integrated Devices

Viewing Integrated Devices Integrated Devices details

Serial Communication

Viewing Serial Communication Serial Communication details

System Profile Settings

Viewing System Profile Settings System Profile Settings details

Miscellaneous Settings

Viewing Miscellaneous Settings Miscellaneous Settings details

iDRAC Settings utility

Entering the iDRAC Settings utility Changing the thermal settings

Device Settings

Dell Lifecycle Controller

Embedded system management

Viewing Boot Manager Boot Manager main menu

One-shot BIOS boot menu System Utilities

Installing and removing system components

Safety instructions Before working inside your system After working inside your system Recommended tools Front bezel (optional)

Removing the optional front bezel Installing the optional front bezel

Removing the system cover Installing the system cover

Removing the cooling shroud Installing the cooling shroud

Removing a cooling fan Installing a cooling fan

Cooling-fan assembly

Removing the cooling fan assembly Installing the cooling fan assembly

General memory module installation guidelines Mode-specific guidelines

Advanced Error Correction Code (lockstep) Memory optimized (independent channel) mode Memory sparing Memory mirroring

Sample memory configurations Removing memory modules Installing memory modules

Processors and heat sinks

Removing a heat sink Removing a processor Installing a processor Installing a heat sink

PCIe card holder

Removing the PCIe card holder Installing the PCIe card holder Opening and closing the PCIe card holder latch

Cable retention bracket

Removing the cable retention bracket Installing the cable retention bracket

Integrated storage controller card

Removing the integrated storage controller card Installing the integrated storage controller card

Expansion cards and expansion card riser

Expansion card installation guidelines Removing an expansion card from expansion card riser 2 or 3 Installing an expansion card into the expansion card riser 2 or 3 Removing an expansion card from the expansion card riser 1 Installing an expansion card into the expansion card riser 1 Removing the riser 1 blank Installing the riser 1 blank Removing expansion card risers Installing expansion card risers

Internal dual SD module (optional)

Removing an internal SD card Installing an internal SD card Removing the optional internal dual SD module Installing the optional internal dual SD module

Network daughter card

Removing the network daughter card Installing the network daughter card

Internal USB memory key (optional)

Replacing the optional internal USB memory key

Replacing the system battery

Power supply units (PSU)

Hot spare feature Removing the power supply unit blank Installing the power supply unit blank Removing an AC power supply unit Installing an AC power supply unit

Removing the system board Installing the system board

Entering the system Service Tag by using System Setup Restoring the Service Tag by using the Easy Restore feature

Trusted Platform Module

Installing the Trusted Platform Module Initializing the TPM for BitLocker users Initializing the TPM for TXT users

Removing a 2.5 inch hard drive blank (rear) Installing a 2.5 inch hard drive blank (rear) Removing a 3.5-inch hard drive blank Installing a 3.5-inch hard drive blank Removing a hot swappable hard drive or SSD Installing a hot-swap hard drive Removing a hard drive from a hard drive carrier Installing a hard drive into a hard drive carrier

Hard drive backplane

Removing the hard drive backplane Installing the hard drive backplane Removing the optional hard drive backplane (rear) Installing the optional hard drive backplane (rear)

SD vFlash card (optional)

Replacing an optional SD vFlash media card Removing the vFlash media unit Installing the vFlash media unit

Control panel assembly

Removing the control panel Installing the control panel Removing the I/O panel Installing the I/O panel

Using system diagnostics

Dell Embedded System Diagnostics

When to use the Embedded System Diagnostics Running the Embedded System Diagnostics from Boot Manager Running the Embedded System Diagnostics from the Dell Lifecycle Controller System diagnostic controls

Jumpers and connectors

System board jumper settings System board jumpers and connectors Disabling a forgotten password

Troubleshooting your system

Troubleshooting system startup failure Troubleshooting external connections Troubleshooting the video subsystem Troubleshooting a USB device Troubleshooting iDRAC Direct (USB XML configuration) Troubleshooting iDRAC Direct (Laptop connection) Troubleshooting a serial I/O device Troubleshooting a NIC Troubleshooting a wet system Troubleshooting a damaged system Troubleshooting the system battery Troubleshooting power supply units

Troubleshooting power source problems Troubleshooting power supply unit problems

Troubleshooting cooling problems Troubleshooting cooling fans Troubleshooting system memory Troubleshooting an internal USB key Troubleshooting an SD card Troubleshooting an optical drive Troubleshooting a tape backup unit Troubleshooting a hard drive Troubleshooting a storage controller Troubleshooting expansion cards Troubleshooting processors System messages

Warning messages Diagnostic messages Alert messages

Hard drive indicator codes

Each hard drive carrier has an activity indicator and a status indicator. The indicators provide information about the current status of the hard drive. The activity LED indicates whether hard drive is currently in use or not. The status LED indicates the power condition of the hard drive.

Figure 3. Hard drive indicators

1.

hard drive activity indicator

2.

hard drive status indicator

3.

NOTE: If the hard drive is in the Advanced Host Controller Interface (AHCI) mode, the status indicator (on the right side) does not turn on.

Table 4. Hard drive indicator codes

The Hard drive indicator codes table describes the indicator codes: flashing green, steady green, and amber.

Drive-status indicator pattern (RAID only)

Flashes green twice per second

Identifying drive or preparing for removal.

Drive ready for insertion or removal.

NOTE: The drive status indicator remains off until all hard drives are initialized after the system is turned on. Drives are not ready for insertion or removal during this time.

Flashes green, amber, and then turns off

Predicted drive failure

Flashes amber four times per second

Flashes green slowly

Drive rebuilding

Flashes green for three seconds, amber for three seconds, and then turns off after six seconds

Rebuild stopped

NIC indicator codes

Each NIC on the back panel has an indicator that provides information about the network activity and link status. The activity LED indicates whether the NIC is currently connected or not. The link LED indicates the speed of the connected network.

Figure 4. NIC indicators

1.

2.

activity indicator

Table 5. NIC indicators

The NIC indicators table describes different NIC indicator codes and condition of the connectivity.
Convention	Status	Condition
A	Link and activity indicators are off	The NIC is not connected to the network.
B	Link indicator is green	The NIC is connected to a valid network at its maximum port speed (1 Gbps or 10 Gbps).
C	Link indicator is amber	The NIC is connected to a valid network at less than its maximum port speed.
D	Activity indicator is flashing green	Network data is being sent or received.

Power supply unit indicator codes

AC power supply units (PSUs) have an illuminated translucent handle that serves as an indicator and DC PSUs have an LED that serves as an indicator. The indicator shows whether power is present or a power fault has occurred.

Figure 5. AC PSU status indicator

1.

AC PSU status indicator/handle

Table 6. AC PSU status indicators

This table describes the AC PSU status indicators and what condition is the PSU when the power indicator light is green, flashing green, flashing amber, and when it is not lit.

Power indicator pattern

A valid power source is connected to the PSU and the PSU is operational.

When the firmware of the PSU is being updated, the PSU handle flashes green.

Flashing green and turns off

When hot-adding a PSU, the PSU handle flashes green five times at 4 Hz rate and turns off. This indicates a PSU mismatch with respect to efficiency, feature set, health status, and supported voltage.

NOTE: Ensure that both the PSUs are of the same capacity.

CAUTION: For AC PSUs, use only PSUs with the Extended Power Performance (EPP) label on the back.

NOTE: Mixing PSUs from previous generations of Dell PowerEdge servers can result in a PSU mismatch condition or failure to turn the system on.

Indicates a problem with the PSU.

CAUTION: When correcting a PSU mismatch, replace only the PSU with the flashing indicator. Swapping the PSU to make a matched pair can result in an error condition and unexpected system shutdown. To change from a high output configuration to a low output configuration or vice versa, you must turn off the system.

CAUTION: AC PSUs support both 220 V and 110 V input voltages with the exception of Titanium PSUs, which support only 220 V. When two identical PSUs receive different input voltages, they can output different wattages, and trigger a mismatch.

CAUTION: If two PSUs are used, they must be of the same type and have the same maximum output power.

CAUTION: Combining AC and DC PSUs is not supported and triggers a mismatch.

Power is not connected.

iDRAC Direct LED indicator codes

The iDRAC Direct LED indicator lights up to indicate that the port is connected and is being used as a part of the iDRAC subsystem.

NOTE: The iDRAC Direct LED indicator does not turn on when the USB port is used in the USB mode.

Figure 6. iDRAC Direct LED indicator

1.

iDRAC Direct status indicator

The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by using the management port (USB XML Import).

Table 7. iDRAC Direct LED indicators

This table describes the iDRAC Direct status indicators and what is the condition when the LED flashes green, continuously flashes green and when it’s not lit.
Convention	iDRAC Direct LED indicator pattern	Condition
A	Green	Turns green for a minimum of two seconds to indicate the start and end of a file transfer.
B	Flashing green	Indicates file transfer or any operation tasks.
C	Green and turns off	Indicates that the file transfer is complete.
D	Not lit	Indicates that the USB is ready to be removed or that a task is complete.

The following table describes iDRAC Direct activity when configuring iDRAC Direct by using your laptop and cable (Laptop Connect):

Table 8. iDRAC Direct LED indicator patterns

The iDRAC Direct LED indicator patterns table describes the iDRAC status when it is solid green, flashing green, and when it is turned off.
iDRAC Direct LED indicator pattern	Condition
Solid green for two seconds	Indicates that the laptop is connected.
Flashing green (on for two seconds and off for two seconds)	Indicates that the laptop connected is recognized.
Turns off	Indicates that the laptop is unplugged.

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