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Rapid Recovery 6.3 - User Guide

Table of Contents

Introduction to Rapid Recovery The Core Console

Accessing the Rapid Recovery Core Console Understanding the Quick Start Guide Navigating the Rapid Recovery Core Console

Understanding the left navigation area Viewing the Rapid Recovery Core Console Home page

Understanding the Home page (summary tables view) Understanding Core dashboard reports

Viewing the Protected Machines menu

Viewing summary information for a protected machine

Viewing the Summary pane Viewing Volumes on a protected machine Viewing replication information Viewing the Exchange Server Information pane Viewing the SQL Server Information pane

Viewing summary information for a host Viewing recovery points for a machine Viewing events for a protected machine Viewing reports for a protected machine

Viewing replicated machines from the navigation menu Viewing the Recovery Points Only menu Viewing the Custom Groups menu Using the Error dialog box

Understanding repositories Deduplication in Rapid Recovery Managing a DVM repository

Creating a DVM repository Adding a storage location to an existing DVM repository Changing DVM repository settings About checking the integrity of DVM repositories

Performing an integrity check on a legacy DVM repository

About DVM repository optimization

Optimizing a DVM repository Interrupting or resuming DVM repository optimization

Connecting to an existing repository Viewing or modifying repository details Checking a repository Deleting a repository

Core settings key functions

Backing up and restoring Core settings Restarting or shutting down the Core service

Rapid Recovery Core settings

Configuring Core general settings Configuring update settings Understanding nightly jobs

Configuring nightly jobs for the Core

Modifying transfer queue settings Adjusting client timeout settings Understanding deduplication cache or dictionary size and storage locations

Configuring DVM deduplication cache settings

Configuring Replay engine settings Configuring deployment settings Core-level tools

Viewing system information for the Core

Understanding system information for the Core

Accessing Core logs

Downloading and viewing the Core log file

Configuring database connection settings Modifying loca database connection settings Managing SMTP server settings Configuring cloud account connection settings Managing report settings Managing Core SQL attachability settings Understanding Core jobs

Core job settings Adding Core jobs to settings Editing Core job settings

Understanding SNMP settings

Configuring SNMP settings Downloading the SNMP MIB file

Configuring vSphere settings Managing VMware proxy settings Configuring vFoglight settings

Managing privacy

General Data Protection Regulation compliance How Rapid Recovery uses personal information Non-phone-home license restrictions Obtaining and using non-phone-home licenses

Understanding encryption keys Encrypting data in transport over a network Applying or removing encryption keys

Associating an encryption key with a protected machine Applying an encryption key from the Protected Machines page Disassociating an encryption key from a protected machine

Managing encryption keys

Adding an encryption key Importing an encryption key Unlocking an encryption key Locking an encryption key Editing an encryption key Changing an encryption key passphrase Exporting an encryption key Removing an encryption key Changing encryption key types

Protecting machines

About protecting machines with Rapid Recovery

Factors when choosing agent-based or agentless protection About protecting Linux machines with Rapid Recovery About protecting Oracle database servers

Entering or editing credentials for Oracle databases Enabling archive log mode and adding VSS writer for protected Oracle databases About truncating Oracle logs Manually truncating Oracle database logs

About managing Exchange and SQL servers in Rapid Recovery Core About protecting server clusters Understanding Rapid Snap for Virtual

Benefits of installing hypervisor tools for agentless protection Understanding crash-consistent and application-consistent backups

Support for Hyper-V guest cluster

Understanding the Rapid Recovery Agent software installer

Downloading the Rapid Recovery Agent Installer

Deploying Agent to multiple machines simultaneously from the Core Console Using the Deploy Agent Software Wizard to deploy to one or more machines

Deploying to machines on an Active Directory domain Deploying to machines on a VMware vCenter/ESXi virtual host Deploying an upgrade of the Rapid Recovery Agent software to protected machines Deploying to machines manually Verifying the deployment to multiple machines

Modifying deploy settings Understanding protection schedules Protecting a machine

Protecting a cluster

Protecting nodes in a cluster

Creating custom protection schedules in Simple Mode Creating multiple protection schedule periods in Advanced Mode Pausing and resuming protection

About protecting multiple machines

Protecting multiple machines on an Active Directory domain Protecting multiple machines on a VMware vCenter/ESXi virtual host Protecting vCenter/ESXi virtual machines using agentless protection Protecting multiple machines on a Hyper-V virtual host Protecting Hyper-V virtual machines using agentless protection Protecting multiple machines manually Monitoring the protection of multiple machines

Enabling application support Settings and functions for protected Exchange servers

Setting credentials for an Exchange server machine Forcing log truncation for an Exchange machine About Exchange database mountability checks Forcing a mountability check of an Exchange database Forcing a checksum check of Exchange database files

Settings and functions for protected SQL servers

Setting credentials for a SQL Server machine Forcing log truncation for a SQL machine About SQL attachability Forcing a SQL Server attachability check

Managing protected machines

About managing protected machines Viewing protected machines

Viewing cluster summary information

Configuring machine settings

Viewing and modifying protected machine settings Changing the settings for a Hyper-V host or node Changing the settings for a Hyper-V protected virtual machine Changing the vSphere settings for a VMware protected virtual machine Understanding Active Block Mapping

Changing ABM settings

About modifying transfer settings

Throttling transfer speed

Customizing nightly jobs for a protected machine Understanding system information for a protected machine

Viewing system information for a protected machine

Managing machines

Removing a machine Removing a cluster from protection

Removing cluster nodes from protection Removing all nodes in a cluster from protection

Viewing license information on a machine Downloading and viewing the log file for a protected machine Converting a protected cluster node to a protected machine

Understanding custom groups

Creating custom groups Modifying custom group names Removing custom groups Performing group actions Viewing all machines in a custom group on one page

Credentials Vault

Understanding the Credentials Vault Adding accounts to the Credentials Vault Viewing or changing accounts saved in the vault Using credentials from the vault

Snapshots and recovery points

Managing snapshots and recovery points Viewing the recovery points page of a protected machine

Understanding recovery point status indicators

Mounting a recovery point Dismounting recovery points Working with Linux recovery points

Mounting a recovery point volume on a Linux machine Unmounting a recovery point on a Linux machine

Forcing a snapshot Removing recovery points Deleting an orphaned recovery point chain Migrating recovery points manually to a different repository

Replication with Rapid Recovery Recovery point chains and orphans When replication begins Determining your seeding needs and strategy Performance considerations for replicated data transfer

About replication and encrypted recovery points About retention policies for replication

Viewing incoming and outgoing replication Configuring replication Replicating to a self-managed target Core Replicating to a third-party target Core

Submitting a replication request to a third-party service provider Reviewing a replication request from a customer Approving a replication request Denying a replication request Ignoring a replication request from a customer

Adding a machine to existing replication Consuming the seed drive on a target Core

Abandoning a seed drive

Managing replication settings

Scheduling replication Using the Copy function to create a seed drive Monitoring replication Pausing and resuming replication Forcing replication Managing settings for outgoing replication Changing target Core settings Setting replication priority for a protected machine

Removing outgoing replication from the source Core Removing incoming replication from the target Core Recovering replicated data

Viewing events using tasks, alerts, and journal pages

Viewing running tasks from any Core Console page Suspending or resuming scheduled tasks

Viewing alerts Viewing a journal of all logged events Navigating between tasks, alerts, and the events journal

Understanding event notifications in Rapid Recovery

Configuring notification groups Understanding email notifications

Configuring an email server Configuring an email notification template

Configuring event settings

About repetition reduction

Configuring repetition reduction

Configuring event retention

About Rapid Recovery reports Generating a report from the Core Console

Generating a Core report on demand Generating a protected machine report on demand

Managing scheduled reports from the Core Console

Scheduling a report Modifying a report schedule Pausing, resuming, or deleting a scheduled report

Using the Reports menu Using the Reports toolbar Understanding the Job report Understanding the Job Summary report Understanding the Failure report Understanding the Summary report Understanding the Repository report Understanding the Classic Summary report

Exporting to virtual machines using Rapid Recovery Exporting data to an ESXi virtual machine

Performing a one-time ESXi export Setting up continual export to ESXi

Exporting data to a VMware Workstation virtual machine

Performing a one-time VMware Workstation export Setting up continual export to VMware Workstation

Exporting data to a Hyper-V virtual machine

Performing a one-time Hyper-V export Setting up continual export to Hyper-V

Exporting data to a VirtualBox virtual machine

Performing a one-time VirtualBox export Setting up continual export to VirtualBox

Exporting data to an Azure virtual machine

Working with Microsoft Azure

Azure interface disclaimer Country codes used on the Azure website Before virtual export to Azure Creating an Azure storage account Creating a container in an Azure storage account Creating an Azure Active Directory web application Obtaining the application ID for an Azure web application Obtaining Azure subscription information Obtaining the directory ID for your Azure web application Obtaining a secret key for your Azure web application Microsoft Azure documentation

Exporting and deploying VMs for Azure

Performing a one-time Azure export Setting up continual export to Azure Deploying a virtual machine in Azure

Managing exports

About restoring data with Rapid Recovery Understanding Live Recovery Restoring data from recovery points VM configuration backup and restore About the file search and restore feature

Finding and restoring a file

About restoring volumes from a recovery point

Restoring volumes from a recovery point Restoring a directory or file using Windows Explorer Restoring a directory or file and preserving permissions using Windows Explorer

Restoring clusters and cluster nodes Restoring from an attached archive Mail Restore in Rapid Recovery

Mail Restore prerequisites Granting the required permissions in Microsoft Exchange Server Opening an Exchange database Restoring a mail item in Rapid Recovery

Bare metal restore

About bare metal restore BMR Windows and Linux

Prerequisites for performing a bare metal restore for Windows or Linux machines

Understanding boot CD creation for Windows machines

Understanding driver injection in a boot CD Using UltraVNC for remote access Creating a boot CD ISO image Transferring the boot CD ISO image to media Loading the boot CD and starting the target machine

Managing a Linux boot image

About the boot ISO image for Linux Downloading a boot ISO image for Linux Saving the Live DVD ISO image to media Loading the Live DVD and starting the target machine Connecting to the BMR target from the Rapid Recovery Core

Performing a bare metal restore using the Restore Machine Wizard Using the Universal Recovery Console for a BMR

About the Universal Recovery Console tools Loading drivers using the Universal Recovery Console

Loading drivers in the Universal Recovery Console using portable media Loading a driver in the URC using Chromium

Selecting a recovery point and initiating a BMR About disk mapping for a bare metal restore

Automatically mapping disks for a BMR Manually mapping disks for a BMR

Performing a BMR from an archive Loading drivers to the operating system

Performing a bare metal restore for Linux machines

Managing Linux partitions

Creating partitions on the destination drive Formatting partitions on the destination drive Mounting partitions from the command line

Launching a bare metal restore for Linux

Starting the Screen utility Launching a bare metal restore for a Linux machine using the command line

Restoring volumes for a Linux machine using the command line

Verifying a bare metal restore

Viewing the recovery progress Starting a restored target server Troubleshooting connections to the Universal Recovery Console Repairing boot problems Verifying the bare metal restore from the command line

Performing a file system check on the restored volume Using the command line to make a restored Linux machine bootable

Managing aging data

Data retention and archiving Managing retention policies

Configuring Core default retention policy settings Customizing retention policy settings for a protected machine Forcing rollup for a protected machine

Understanding archives

Archive creation and storage options Amazon storage options and archiving Recovery point chain options for archives Methods to access an archive Uses for archives

Creating an archive

Archiving to a cloud

Editing a scheduled archive Pausing or resuming a scheduled archive Forcing an archive job Checking an archive Attaching an archive Detaching an archive Importing an archive

About cloud accounts Considering cloud storage options Adding a cloud account Editing a cloud account Removing a cloud account

Core Console references

Viewing the Core Console user interface Viewing protected machines

Viewing events for a protected machine Viewing the More menu for a protected machine

Intended audience Working with Rapid Recovery REST APIs Downloading and viewing Core and Agent APIs Recommended additional reading

Removing a cluster from protection

Managing protected machines > Managing machines > Removing a cluster from protection

Complete the steps in the following procedure to remove a cluster from protection.

In the Rapid Recovery Core Console, under Protected Machines, click the cluster you wish to remove.
On the Summary page for the cluster, click Remove Cluster.
Optionally, in the dialog box, to remove all currently stored recovery points for this cluster from the repository, select Remove with recovery points.

Caution: If you delete recovery points, you will no longer be able to restore data for that cluster.
In the dialog box, click Yes to confirm.

Removing cluster nodes from protection

Managing protected machines > Managing machines > Removing a cluster from protection > Removing cluster nodes from protection

Complete the steps in the following procedures to remove cluster nodes from protection.

If you just want to remove a node from the cluster, see Converting a protected cluster node to a protected machine.

In the Rapid Recovery Core Console, under Protected Machines, click the cluster node that you want to remove.
On the Summary page for the node, click Remove Machine.
The Remove Node dialog box appears.
Optionally, in the dialog box, to remove all currently stored recovery points for this cluster from the repository, select Remove with recovery points.

Caution: If you delete recovery points, you will no longer be able to restore data for cluster nodes.
In the dialog box, click Yes to confirm.

Removing all nodes in a cluster from protection

Managing protected machines > Managing machines > Removing a cluster from protection > Removing all nodes in a cluster from protection

Complete the steps in this procedure to remove all nodes in a cluster from protection.

Caution: If you remove all cluster nodes, the cluster is also removed.

In the Rapid Recovery Core Console, under Protected Machines, click the cluster whose nodes you want to remove.
On the Summary page for the cluster, click Protected Nodes.
On the Protected Nodes page, select all of the nodes.

Click the Remove Machines drop-down menu, and then select one of the options described in the following table.

Table 75: Remove Nodes options

Option

Description

Remove and Keep Recovery Points

To keep all currently stored recovery points for this cluster.

Remove Recovery Points

To remove all currently stored recovery points for this cluster from the repository.

Caution: If you delete recovery points, you will no longer be able to restore data for that cluster.

In the Delete Nodes dialog box, click Yes to confirm.

Viewing license information on a machine

Managing protected machines > Managing machines > Viewing license information on a machine

You can view current license status information for a machine protected on the Rapid Recovery Core.

From the Rapid Recovery Core Console, under Protected Machines, click the machine that you want to modify.

The Summary page for the selected machine appears.
Click the Settings menu.

The Settings page appears, showing configuration settings for the selected machine.
Click the Licensing link to scroll down to the Licensing Details section of the Settings page.

The page refreshes, showing machine-specific licensing settings.

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