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Displaying 26-50 of 631
Virtual export - Selecting VM Options only displays waiting symbol. (229248)

When attempting to perform a VMware virtual export or virtual standby, the resource pool drop-down does not display. The wait symbol spins and never displays anything. Content blocking by the web browser is likely the issue. ...

Product(s): Rapid Recovery
Last Updated On: 5/8/2017
(0 Ratings) 2 views
How to diagnose hardware (Storage, CPU, RAM, Network) performance issues on a Core Server or Agent Protected Machine by using Windows Perfmon (228804)

The scope of this article is meant to provide additional tools that are already available on a windows machine in order to isolate possible performance issues related to: Storage; CPU; RAM memory; Network; Others. Some times ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 5/8/2017
(1 Ratings) 103 views
Frequent DistributedCOM 10028 Errors in System Event logs after protecting cluster (202601)

After protecting cluster in Rapid Recovery 6.0.1.609, Core System Event logs is showing these errors almost every minute. DCOM was unable to communicate with the computer 192.168.1.101 using any of the configured protocols ...

Product(s): Rapid Recovery
Last Updated On: 5/8/2017
(0 Ratings) 2062 views
Target Core Staging Area Clears for any Job (227682)

The Staging Area is a hidden directory in the Target Core's repository where incoming replication data is temporarily housed until the replication job completes. If the replication job errors for any reason or is cancelled, the next ...

Product(s): Rapid Recovery
Last Updated On: 5/5/2017
(0 Ratings) 55 views
Upgrading AppAssure to Rapid Recovery using Core console link is failing and rolling back to AppAssure (229181)

When clicking on AppAssure console link, that notifies about the new version of software, the upgrade procedure starts but then fails. Software stays on AppAssure version. The issue is caused by the appliance (DLxxxx) version of AppAssure that cannot be upgraded that way ...

Product(s): Rapid Recovery
Last Updated On: 5/5/2017
(0 Ratings) 8 views
Domain Controller with installed AD federation fails to take snapshot (229148)

When backing up AD Domain Controller with installed AD Federation Services, the backup may fail with VSS error from SQL Server Writer. There's no SQL dropdown in the agent's properties in the Core console. SQL Server ...

Product(s): Rapid Recovery
Last Updated On: 5/4/2017
(0 Ratings) 10 views
Virtual standby/export is failing with error: "System.Net.Sockets.SocketException: Only one usage of each socket address is normally permitted" (215615)

When performing a virtual standby/export, the process may fail in the middle, leaving exported VM in the corrupt state. Error is: System.Net. Sockets.SocketException: Only one usage of each socket address (protocol/network address/port) is normally permitted. ...

Product(s): Rapid Recovery
Last Updated On: 5/4/2017
(0 Ratings) 325 views
Errors on export to multiple virtual machines. Becoming more frequent over last two days. (228310)

Hyper-v export fails intermittently with the following error: "The export has failed. One or more dependent export tasks have failed: * Win32 Exception: TevoSetHaltOnBlueScreen failed Disk file system errors (NTFS) on the source ...

Product(s): Rapid Recovery
Last Updated On: 5/3/2017
(0 Ratings) 37 views
Linux: Mounting Agentless Linux Machines for File Restores (225260)

This article describes how to mount agentlessly protected Linux machines for file restores. File restores for agentless Linux machines are not fully supported yet within Rapid Recovery, but there is a work around. This has been ...

Product(s): Rapid Recovery
Last Updated On: 5/3/2017
(0 Ratings) 17 views
Linux: Unable to run system updates after installing Rapid Recovery for CentOS/Red Hat, when EPEL repository is enabled (227758)

When trying to run the yum update command on a CentOS or Red Hat operating system, it fails with the following: #yum update. Error: Package: rapidrecovery- agent-6.0.1-618.x86_64 (@rapidrecovery). Requires: apprecovery ...

Product(s): Rapid Recovery
Last Updated On: 5/2/2017
(0 Ratings) 6 views
Linux Restore: LVM partition is not created when auto partition is selected for BMR (225336)

AppAssure and Rapid Recovery do not automatically create LVM partitions when you select the auto partition selection from the Core Console. When you select the auto partition setup the LVM is not kept and instead just a normal physical partition is created. ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 5/2/2017
(0 Ratings) 20 views
Linux: Mounting Agentless Linux Machines for File Restores (225260)

This article describes how to mount agentlessly protected Linux machines for file restores. File restores for agentless Linux machines are not fully supported yet within Rapid Recovery, but there is a work around. This has been ...

Product(s): Rapid Recovery
Last Updated On: 5/2/2017
(0 Ratings) 5 views
Linux: Unable to start the Rapid Recovery service on init Debian 8 machines (219593)

If you have installed the init system and replaced the systemD service unit system, on your Debian 8 machine, then you will run into an issue where the Rapid Recovery Service does not start properly. This issue occurs because ...

Product(s): Rapid Recovery
Last Updated On: 5/2/2017
(0 Ratings) 6 views
Linux: Kernel module warning on unaligned partitions after snapshot completes (228828)

There is an issue with the rapidrecovery kernel module which causes a warning and backtrace in the systemlogs on unaligned partitions at the end of the snapshot process: Apr 2 04:08:12 my-hostname kernel: rapidrecovery ...

Product(s): Rapid Recovery
Last Updated On: 5/2/2017
(0 Ratings) 4 views
Restores through SQL Management Studio fail if Agent service is running (210223)

Backups or restores through SQL Management Studio fail while the Rapid Recovery agent service is running. The backup or restore process will fail with the following errors: Example from Microsoft SQL Management Studio: ...

Product(s): Rapid Recovery
Last Updated On: 5/2/2017
(0 Ratings) 10 views
Agent side Attachability Checks fail due to length of mounted RP path (207223)

SQL attachability check is failing for some databases because the path is too long. Neither core nor agent logs had the correct error message stating the issue. Core logs were reporting that the path to the logs is incorrect, Agent ...

Product(s): Rapid Recovery
Last Updated On: 5/2/2017
(0 Ratings) 11 views
Host name contains invalid characters ---> System.UriFormatException: Invalid URI: The hostname could not be parsed. (206908)

A core server has been upgrade Rapid Recovery from AppAssure. When attempting to perform a replication-related operation, such as adding a new machine to replication, the error appears, "Host name contains invalid characters ...

Product(s): Rapid Recovery
Last Updated On: 5/2/2017
(0 Ratings) 5 views
Repository Full (229004)

The DVM repository is full therefore transfers, rollups or replication is not possible. Errors found in AppRecovery logs: ERROR 2017-04-27T20:48:01 [1411] - Replay.Core.Implementation. Transfer.VolumeDataWriter (Job Id = 6d33359a ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 5/2/2017
(1 Ratings) 27 views
Rapid Recovery Core: How to change the credentials for the ESXi / vCenter / vsphere connection (149087)

1. The vCenter is showing offline along with all agentless virtual machines associated are no longer backing up because the credentials for the vCenter or ESXi host have changed and you either do not know the existing credentials used to protect with the core or they may have ...

Product(s): Rapid Recovery
Last Updated On: 5/2/2017
(0 Ratings) 261 views
DVM Repository on a DR appliance become corrupted (228988)

If creating a DVM repository on a DR appliance, for example by CIFS share, the repository will become corrupted over a short period of time. Rollups will start to fail with the following stack trace: System. AggregateException: One or more errors occurred. ...

Product(s): Rapid Recovery
Last Updated On: 5/1/2017
(0 Ratings) 13 views
Windows 2008R2 VMWare Export BSOD (228987)

Exporting protected machine from Rapid Recovery to an ESXI host when attempting to boot the server displays a BSOD 0X0000007B. Post processing of the exported VM does not load the LSI_SAS driver therefor cannot load during Windows startup. ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 5/1/2017
(0 Ratings) 27 views
Unable to generate report, getting unexpected server response (228655)

When attempting to run a Report in Report Dashboard you get Unexpected server response (500): PDF.js v1.0.712 (build: 6969ed4). Message: Unexpected server response (500) while retrieving PDF "https://serverurl:8006/apprecovery ...

Product(s): Rapid Recovery
Last Updated On: 5/1/2017
(0 Ratings) 39 views
Replications fail with " Start of remote replication job timed out" error message. (197600)

On a Rapid Recovery/AppAssure core, it may be noticed that replication jobs are failing with the following error message: "System.TimeoutException: Start of remote replication job timed out.Job is waiting for start during long time.". ...

Product(s): Rapid Recovery, AppAssure
Last Updated On: 4/28/2017
(0 Ratings) 1326 views
"Invalid Group Name" error and Replay Engine section missing following Rapid Recovery installation or upgrade. (188375)

Following a successful Rapid Recovery installation or upgrade an "Invalid Group Name" error is displayed in the GUI. Further investigation within the Core settings will reveal the Replay Engine section (where the Admin group is defined is missing). ...

Product(s): Rapid Recovery
Last Updated On: 4/28/2017
(0 Ratings) 2653 views
After an upgrade to Rapid Recovery 6.0.1 the Core console shows "Replay.Core.Contracts.Backup.ScheduledArchiveCollection" (188863)

After an upgrade from AppAssure 5.4.3 to Rapid Recovery 6.0.1 in the Core Console the following error is visualized: "Failed Services scheduledBack upService: Ambiguous choice between types in application domain: preferred ...

Product(s): Rapid Recovery
Last Updated On: 4/28/2017
(2 Ratings) 1622 views