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MessageStats 7.8.1 - Reports User Guide

Upgrading MessageStats Overview Typical MessageStats Upgrade Scenarios Moving the MessageStats Database Moving and Upgrading MessageStats Moving Custom Reports and Report Subscriptions Viewing, Creating, and Editing MessageStats Reports My Reports and Corporate Reports Exchange Executive Summaries Reports Exchange Organizations Reports Exchange Server Reports Exchange Content Analysis Reports Exchange Mailboxes Reports Exchange Mail Contacts Reports Exchange Distribution Groups Reports Exchange Public Folders Reports Exchange Storage Reports Exchange Internet Reports Exchange Inventory Reports Migration Reports MessageStats Gathering Reports Appendix A: How to Read the Reports Report Filter Definitions

About Corporate Reports

The Corporate Reports node is an empty folder in which MessageStats administrators can store reports to which filters have already been applied. Administrators can perform the following actions in the Corporate Reports node:

•
Configure filter values for a report and save the parameters using the Save Report Settings command.
•
Create and save a series of configured corporate reports using the Custom Reports functionality. The reports can be saved into the Corporate Reports node and can be viewed by the entire organization

For information about creating reports, see Creating Custom Reports .

For information about saving report settings, see File Menu Commands .

Exchange Executive Summaries Reports

•
Introduction to Executive Summaries Reports
•
Server Traffic Usage Executive Summary
•
Recipient Traffic Usage Executive Summary
•
Exchange Service Delivery Executive Summary
•
Exchange Capacity Executive Summary
•
Exchange Financials Executive Summary

Introduction to Executive Summaries Reports

The Executive Summaries node contains composite reports that highlight key Exchange management disciplines in line with standard operational best practices. The four core disciplines of Usage, Service Delivery, Capacity, and Financials align to the IT Service Management framework (ITSM) service delivery disciplines and other ITIL-based best practice disciplines such as Microsoft Operations Framework (MOF) and BS 15000 Code of Practice for IT Service Management.

Executive Summary reports provide an “at a glance” view of the current usage, service delivery, capacity, and financial metrics from your Exchange organizations.

Exchange Executive Summaries Reports

Prerequisites

The following sections describe the prerequisites for the executive summary reports. In most cases, the required gatherings are part of the Default Gathering task which should be run on a daily basis.

In the case of the Exchange Organization Structure gathering, it is not part of the Default Gathering task but it runs automatically once a day (at midnight, local time).

For information about how to create gathering tasks and for a list of gathering task dependencies, see the MessageStats Administrator Guide.

Gathering the Server Traffic Usage Data

For the Server Traffic Usage Summary report to contain information, ensure that the following gatherings have successfully run.

 
Table 1. Required gatherings for the Server Traffic Usage Summary.
Gathering name
Required for

Exchange Organization Structure

The organization structure gathering ensures that the Exchange organization information in the database is current. Current structure ensures that traffic metrics can be accurately calculated.

Exchange Tracking Logs

The Tracking Log gathering ensures that current message traffic data is available.

Gathering the Recipient Traffic Usage Data

For the Recipient Traffic Usage Executive Summary report to contain information, ensure that the following gatherings have successfully run:

 
Table 2. Required gatherings for the Recipient Traffic Usage Summary.
Gathering
Required for

Exchange Organization Structure

The Organization Structure gathering ensures that the Exchange organization information in the database is current. Current structure ensures that traffic metrics can be accurately calculated.

Exchange Mailboxes

The Mailbox gathering ensures that mailbox statistics in the database are current.

Exchange Mail Contacts

The Mail Contact gathering ensures that the relevant metrics are available for the Top Mail Contacts by Messages this Period graph.

Exchange Distribution Groups

The Distribution Group gathering ensures that the relevant data exists in the database to aggregate for the Top Distribution Groups by Messages graph.

Exchange Tracking Logs

The Tracking Log gathering ensures that current message traffic data is available for use in all sections of this report.

Gathering the Service Delivery Data

For the Service Delivery Data report, ensure that the following gatherings have successfully run:

 
Table 3. Required gatherings for Service Delivery Data.
Gathering
Required for

Exchange Organization Structure

The organization structure gathering ensures that the Exchange organization information in the database is current. Current structure ensures that traffic metrics can be accurately calculated.

Exchange Tracking Logs

The Tracking Log gathering ensures that current message traffic data is available for use in the report.

Server Uptime

The Server Uptime gathering ensures that the current server uptime metrics exist in the database.

Gathering Financials Data

MessageStats facilitates the calculation of data storage and resource usage costs incurred by an organization. You must identify a base cost for storing messages and sending internal or internet email.

Identifying Base Costs

Chargeback amounts are the data and resource costs that are incurred by an organization, distributed back to the departments or teams that incurred the expenses.

To set chargeback amounts
1
Right-click the Tasks node of the navigation tree and select Properties.
2
Click the Financials tab.
3
Enter a value in the Cost per MB Stored box.
4
Enter a value in the Cost per Internal MB Sent box.
5
Enter a value in the Cost per Internet MB Sent box and click OK.

For the Exchange Financials Executive Summary report to contain relevant information, information from the following gatherings must be available:

 
Table 4. Required gatherings for the Exchange Financials Executive Summary.
Gathering
Required for

Exchange Tracking Logs

Tracking logs provide the traffic metrics that are used to calculate the costs for email sent and Internet email sent.

Exchange Mailboxes

Mailbox statistics provide the size of each mailbox, which is used to calculate the costs associated with storing messages.

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