Welcome, if you are looking for support on One Identity products, please visit One Identity Portal.
The JumpStart training program ensures that your team understands how to operate and maintain your KACE Appliance properly for your environment. You and your team will get custom-tailored, hands-on training to immediately get the maximum value from your investment with the least amount of time commitment from your team. Each session is delivered by KACE, or a KACE Certified Partner. Each JumpStart session includes multiple topics, for 2 hours, delivered remotely with you in the driver’s seat- enabling you to tackle advanced systems management activities quickly and easily.
Each JumpStart track comes with the ability to choose from several eKcellence Packs, and JumpStart is available in three formats:
KACE K1000 Management Appliance JumpStart Program
The KACE K1000 Management Appliance JumpStart track and eKcellence packs are focused specifically on the systems management and end-point security capabilities of the K1000.
There are two training tracks available for the K1000 Management appliance, Standard and Enterprise. The Standard track will cover the baseline of functionality in the K1000, while the Enterprise track covers more advanced features of the K1000. In addition, each JumpStart track comes with the ability to choose from several eKcellence packs.
Standard and Enterprise training tracks both incorporate eKcellence Pack modules. eKcellence Pack modules provide in-depth training for specific areas of focus, allowing you to customize your training curriculum. Select the modules that best fit your needs with your sales team. Standard Jumpstart includes two modules, and Enterprise Jumpstart includes five modules. Modules chosen at the time of sale can be changed if necessary. Additionally, modules are available for purchase separately if you would like additional training at any time. (Training is sold in 2-hour increments; Note that some modules may require a prerequisite eKcellence pack.)
If you are looking for KACE K2000 Deployment Appliance JumpStart Program, click here.
Once your JumpStart program is completed, there are many options for continued free training, either on your own with our extensive library of documents, newsletters, knowledgebase articles, ITNinja user forums, and walkthrough videos. We also host informative and interactive live KACE Kontinuing Education sessions that every customer is encouraged to attend at no cost. For a fee, KACE Backyard Boot Kamp is also available designed for new users, or those desiring a skill refresh.
If you are in a new position at your organization and KACE has already been deployed, you can accelerate your learning by requesting the original JumpStart Program that was recorded when your organization first deployed the KACE Appliance(s).
To receive recordings of your JumpStart sessions completed within the past 12 months, click here to submit your request.
Details of session recordings are provided to customers after each session. It is our policy to provide recordings only for training sessions completed within the past 12 months because training past one year may not be relevant to today’s appliance.