What's new for KACE Systems Management Appliance

February 2018

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Documentation

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Patches

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241214 - Browsing the KACE System Management Appliance (SMA) tabs slows to a crawl after upgrading the appliance

SMA appliance suddenly slows to a crawl when navigating from one tab to the next from any browser after upgrading from one version to a newer...

Created: February 13, 2018
241214 - Browsing the KACE System Management Appliance (SMA) tabs slows to a crawl after upgrading the appliance

SMA appliance suddenly slows to a crawl when navigating from one tab to the next from any browser after upgrading from one version to a newer...

Created: February 13, 2018
239435 - Run now scripts get stuck in a pending status

Using Run Now from Scripting | Run Now or from within Script Detail while not using " Run on next connection if offline" and...

Created: February 1, 2018
241275 - HTML tags appearing in knowledge base article used in ticket

When appending a knowledge base article to a service desk ticket, it appears in the comments with the html tags.

Created: February 14, 2018
241214 - Browsing the KACE System Management Appliance (SMA) tabs slows to a craw after upgrading the appliance

SMA appliance suddenly slows to a crawl when navigating from one tab to the next from any browser after upgrading from one version to a newer...

Created: February 13, 2018
241214 - Browsing the KACE System Management Appliance (SMA) tabs slows to a craw after upgrading to 8.0.318

SMA appliance suddenly slows to a crawl when navigating from one tab to the next from any browser after upgrading to version 8.0.318.  Even...

Created: February 13, 2018
Revised
234337 - How to Use the KACE KaptureState Utility v3 (Windows, Mac, Linux)

The Kapture State utility is used by KACE Support technicians to diagnose and troubleshoot Agent installation. Version 3 of KaptureState is...

Revised: February 7, 2018
239654 - Permission Requirements for VMware Agentless Inventory

This article describes the permission requirements for VMware host agentless inventory.

Revised: February 5, 2018
238813 - Kace K1000 SMA - Scripting how to

Revised: February 1, 2018
238820 - KACE Kontinuing Education (KKE) Recording: SDA - KACE SMA Agent

In this video, we cover managing the KACE Systems Management Appliance (SMA/K1000) Agent during your Windows deployment process.   This includes...

Revised: February 1, 2018
235105 - KACE Support Webinars

This is the landing page for all KACE Support Webinars for the Systems Management and Systems Deployment Appliances. All sessions are recorded and...

Revised: February 13, 2018
155570 - Investigating and Resolving Missing Patches in discontinued support versions 6.0.x and 6.2.x of the KACE SMA appliance

During the patch deployment cycle, it may be noted that specific patches are missing from the KACE SMA appliance.

Revised: February 8, 2018
155571 - Investigating and Resolving Missing Patches in Versions 6.3.x and 6.4.x of the K1000

During the patch deployment cycle, it may be noted that specific patches are missing from the K1000.

Revised: February 8, 2018
111863 - Troubleshooting Single Sign On (SSO) for the K1000

The Single Sign On (SSO) capability was added in server version 5.5, allowing customers to user their current Active Directory (AD) logins for...

Revised: February 9, 2018
239435 - Executing a script using run now to offline systems can cause pending status

Using Run Now from Scripting | Run Now or from within Script Detail while not using " Run on next connection if offline" and pushing to...

Revised: February 6, 2018
234105 - Creating a post install task with a payload larger than 1.5GB

Through the Web Browser , it is impossible to upload files larger then 1.5 - 2GB (depending on the Browser)

Revised: February 8, 2018
235693 - Copy and paste from K1000 service desk appears to include hidden characters

When copy/pasting from tickets in the Helpdesk <200b> is being inserted between characters This can look something like: <blockquote...

Revised: February 8, 2018
111687 - A List of Failed Error Codes For Patching (Detection or Deployment Phase)

During the patching process, a patch may failed with the following error code either during a detection or a deployment of the patch. For Example...

Revised: February 9, 2018
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Product Life Cycle

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Notifications

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