What's new for KACE Systems Management Appliance

September 2017

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Documentation

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Patches

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New
233182 - HTML tags displayed in Service Desk Announcements

User console announcements have line feeds replaced by text on display.

Created: September 26, 2017
233193 - Report - Devices that have specific software Discovered on Software Catalog

This custom SQL report that allows you to determine which devices have specific Discovered software on them.

Created: September 27, 2017
233060 - Metering service and tasks running after metering is disabled

The metering service continues to run on agents and metering tasks continue to run from the SMA (KACE Systems Management Appliance) even after...

Created: September 20, 2017
233182 - HTML tags displayed in Service Desk Announcements

User console announcements have line feeds replaced by text on display.

Created: September 26, 2017
233182 - HTML tags displayed in Service Desk Announcements

User console announcements have line feeds replaced by text on display.

Created: September 26, 2017
233182 - HTML tags displayed in Service Desk Announcements

User console announcements have line feeds replaced by text on display.

Created: September 26, 2017
233182 - HTML tags displayed in Service Desk Announcements

User console announcements have line feeds replaced by text on display.

Created: September 26, 2017
Revised
215639 - KACE Kontinuing Education (KKE) Recording: K1000 Asset Management Enhancements

What's new in K1000 v7.0?  Exciting enhancements to Asset Management!  Watch the video to learn how.

Revised: September 27, 2017
233144 - Reviewing logs from an LDAP import to identify possible errors

During or after an LDAP import, it may be noted that new users are not added and existing users are not updated as expected. To check for possible...

Revised: September 24, 2017
142771 - No Open Service Request are listed in the Support Portal

Customer accessing the Support portal via support.quest.com the clicking My Support|(enter login credentials|See all Service Request) loads the...

Revised: September 29, 2017
233010 - KACE SMA 8.0 Beta Program

We are excited to announce that version 8.0 of the KACE Systems Management Appliance (SMA), is ready for the Beta/Release Candidate program. The...

Revised: September 20, 2017
195873 - How To Determine Created Date or Last Modified Date on a Knowledge Base Article On The Support Portal

Several customers have requested in the past that Knowledge Base articles in the Support Portal have a Date Created field within the article...

Revised: September 20, 2017
189503 - Replicating to different time zones

If the K1000/SMA (KACE Systems Management Appliance) is in one time zone and the server that is being replicated too is in another time zone does...

Revised: September 20, 2017
190000 - Autodesk Suites for 2016 are not showing up as Discovered Software

Autodesk Suites for 2016 will not show as Discovered Software in the Software Catalog 

Revised: September 20, 2017
189222 - Agents running on Unbuntu may fail to start after rebooted

When a Unbuntu device is rebooted, sometimes the agent fails to start.

Revised: September 19, 2017
126171 - 6.0: Proxy Username not saved when updating/adding Proxy Server

When you add or edit a Proxy Server Username in the Network settings of the K1000, after the system reboots the username appears blank and changes...

Revised: September 20, 2017
143369 - Error:"key not valid for use in specified state" is returned when installing or updating KACE agent

When attempting to install or upgrade the agent on 64 bit devices, the error: :"key not valid for use in specified state" is returned.

Revised: September 21, 2017
112407 - After upgrading to version 5.5.90545, my Help Desk is slow

Users experience K1000 performance issues with navigating the help desk, loading the ticket list, opening tickets after upgrade to 5.5.

Revised: September 20, 2017
125811 - Computer Asset Create Date and Modified Date are both set to Last Inventory Time in 6.0.101863

K1000/KACE Systems Management Appliance Agent and agentless inventory will cause the creation date and modified date of the computer asset to be...

Revised: September 20, 2017
176023 - How To Contact QUEST KACE Professional Services

How to contact QUEST KACE Professional Services (fee based - paid customized configuration of the appliance)

Revised: September 28, 2017
111200 - Installed Column has no Data and/or Sorting by the Assets Software List Installed Column results in error

When the Installed column header is clicked to sort the list of software by number of installed a PHP error occurs. The installed data is missing...

Revised: September 19, 2017
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Product Life Cycle

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Notifications

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