Welcome, if you are looking for support on One Identity products, please visit One Identity Portal.
Quest Partner Support will empower your company with exceptional resources that enable you to find solutions to problems quickly, efficiently, and independently.
The Partner section has been designed to provide our Partners with the resources and self-service tools to get the best possible service from Quest Support. Here you will find:
The information on this page should be used in conjunction with the Quest Support Guide which outlines Quest Support policies.
Prior to creating a Service Request, visit the Knowledge Base to determine if your issue has a known resolution.
Contacting Support to Create a Service Request
If you are unable to find a solution in the Knowledge base, you can create a service request through the Service Request tool.
Additionally, you should familiarize yourself with the support enablement material available on the enablement tab for troubleshooting, best practices, and pre-requisites for contacting support.
It is assumed our partners are skilled and knowledgeable in the products you are seeking support for and have completed relevant technical training.