Environments further define an application. However, not all applications need to have environments. Environments are defined by your system administrator. If your application is Financial, your environments might be, or AP, AR, and GL.
By default, the Project field is optional. The Stat administrator can set the Project field to be required in CSR Type Maintenance. Double-clicking on the project drop-down opens the Project window for that project. If this field is blank, it means that the CSR does not belong to a project. You may add CSRs to projects from either the CSR window or the Project window. For more information, see .
When a user opens a new CSR, Stat automatically populates this field with the user’s name. If this CSR was opened via email the default name is “Account, System.” If you have proper security, you can change the value displayed in this field.
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