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Stat 6.3 - User Guide

Introduction to Stat Connecting to Stat Change/Service Requests Stat Consoles Tasks and Time Entries Stat Projects Search Engines Reports and Graphs Personal Rules Object Tools and Wizards Change Management for PeopleSoft
Object Management (PeopleSoft) Object Archives (PeopleSoft) Object Migrations (PeopleSoft)
Change Management for Oracle Applications
Object Management (Oracle Applications) Patch Management Object Archives (Oracle Applications) Object Migrations (Oracle Applications)
Change Management for Generic Applications
Object Management (Generic Applications) Object Archives (Generic Applications) Object Migrations (Generic Applications)
Appendix: Troubleshooting Chart Appendix: Migration Options Appendix: User-Specific Parameters Appendix: Supported PeopleSoft Proprietary Objects Appendix: Stat Reports

Migration Details Window

The Migration Details window displays information regarding all the archive set migrations into the selected environment. To open the Migration Details window, double-click on an environment graphic in the Migration Path tab, or right-click on an environment tree node in the Archive Sets tab and select View Migration Status.

You can also open the Migration Details window from the Migration History Wizard and the Migration Console. For more information, see Migration Details Window .

When you open the Migration Details window by double-clicking an environment, the window shows information regarding all the migrations that have targeted that environment.

Appendix: Troubleshooting Chart

Appendix: Troubleshooting Chart

This appendix provides detailed explanations of some error messages you may receive while using Quest® Stat®, along with possible solutions. The information is categorized according to the application component or function that the errors concern. For problems not listed in this section, please contact Quest Technical Support.

•
Stat Database
•
Login/Connection
•
CSRs
•
Stat Web
•
Archiving and Migrating
•
Printing

Stat Database

 
Problem
Explanation/Solution

Receive the following error when archiving large sets of objects:
“Select error: ORA-03232: unable to allocate an extent....”

Have your DBA re-size the temporary segments in the database to a minimum size of 1 MB initially and increase by increments of 1 MB if problem recurs.

Login/Connection

 
Problem
Explanation/Solution

Receive the following error message when logging in:

“Unable to complete ‘First Pass’ login.... Invalid username/password.”

Verify that the login ID field in the Stat.ini is correct. Normally, this is “STATLOGIN.”

Verify that the STATLOGIN account is defined at the environment level.

Receive the following error message when logging in:

“Unable to complete ‘First Pass’ login.... DBMS (073/MSS) is not supported on your current installation.”

Re-install Quest® Stat®, making sure that you install the appropriate native environment connectivity drivers.

Verify that the appropriate environment client software is installed on the workstation (i.e., SQL*Net or SQL Server® client).

In the case of Oracle®, verify that the oracle/bin directory is part of the workstation’s path.

Receive the following error message when logging in:

“TNS: Could not resolve service name.”

Verify that the Server Name field in the Stat.ini file matches a valid TNSnames.ora entry

Receive the following error message when logging in:

“Unable to complete ‘Second Pass’ login.... Invalid user name/password....”

This error indicates that the LOGINID and/or LOGINPWD fields in the STAT_LOGIN table do not match those of the environment owner. Check the password in the Stat.ini file.

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