On Demand Global Settings Current


Subscription details	The Subscriptions page contains the details of your current subscriptions.
Managing subscriptions	On Demand subscriptions are associated with an email address. To activate a subscription, you must add the email address of the subscription owner to the Subscription Owner list.
Subscription expiry	To prevent loss of data, subscription expiry takes place in stages.

Subscription details

The On Demand subscription page has been updated to a tiered format, displaying individual subscriptions by module, offering detailed information such as expiration dates and available licenses.

Some modules offer separate licenses for specific features. You can view the associated module features by hovering over the information icon.

Each module with a prepaid plan details individual subscriptions, and the top row provides a summary of these subscriptions, including details such as the total purchased, used, available, and expired.

Modules are categorized into two sections: those with active subscriptions and those with inactive subscriptions. For instance, if you have only Migration subscriptions, the Migration section will be prioritized at the top of the page, while inactive modules will be organized alphabetically below it.

Expand each module to view the associated subscription details.

NOTE: Using Filters

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You can select to filter the information displayed based on whether the subscription is Active, Not Subscribed, Expiring Soon, or Expired. By default, the Expired filter is not checked.

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When the filters are selected, the module tables will be updated to indicate a new summary row and associated subscriptions.

Table 1. Subscription detail descriptions
Field	Value	Description
Product	Feature name	A feature is the smallest subscription unit. Features can be bundled into Standard, Professional, and Advanced offerings.
Status	Current status	Shows whether the subscription is active, not subscribed , expired, or expiring soon to provide insights into subscriptions that may require the administrators attention.
Type	Paid	The organization has purchased a subscription to features offered by this module. The specific subscription type depends on the number of features purchased.
	Evaluation	The organization has subscribed to an evaluation license. Module features maybe limited.
	Trial	The organization has subscribed to a trial license. Module features may be limited. Note: When moving from Trial to Paid, the user associated with the paid subscription must be an organization administrator. See Changing Owner When Moving from Trial to Paid Subscription.
Expiration Date	MMM/dd/yyyy	The date on which the subscription will expire. See Subscription expiry.
Purchased	####	The number of licenses that have been purchased (active and inactive).
Used	####	The number of licenses currently consumed.
Available	####	The number of licenses available.
Expired	####	The number of expired licenses. (Note: This is not the number of used licenses from expired subscriptions.)
Plan	Prepaid Overages	The set number of licenses that have been purchased. The organization is billed for licenses as the are consumed.
Serial Number	####	The serial number associated with the subscription.
Owner	Organization identifier	The subscription owner.

Managing subscriptions

On Demand subscriptions are associated with the email address that was used to purchase the subscription. All valid email address formats are supported. The email address does not need to be associated with a Quest account to activate a subscription; the email address of the subscription owner must be added to the Subscription Owners list on the Settings | Subscriptions page. A subscription owner can share subscriptions with multiple organizations.

Adding a subscription owner to the Subscription Owners list does not add the user to the organization. A subscription owner does not have sign-in capability or any other permission settings. To add a user to an organization, see Adding users to an organization.

Sharing a subscription

To share a subscription with the organization, request permission from the subscription owner by adding their email address to the Subscription Owners list. If the request is approved by the owner, all subscriptions associated with the email address are assigned to the organization. A subscription owner can share subscriptions with multiple organizations.

Note that a Subscription sharing status of Active indicates that the user has consented to share subscriptions. It does not indicate that a valid subscription is associated with the email address.

In the side navigation panel, click Settings | Subscriptions.

At the top right on the Subscriptions page, click SHARED SUBSCRIPTIONS.

On the Shared Subscriptions page, enter the email address of the subscription owner and click Request.

The email address is added to the Subscription Owners lists with a Subscription sharing status of Pending.

The subscription owner receives an email with a request to share the subscriptions associated with the email address.

If the subscription owner approves the request, the Subscription sharing status changes to Active and any subscriptions associated with the email address are added to the Subscriptions page.

If Subscription sharing remains in the Pending state, you can choose to select Cancel Request from the Action menu.

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On Demand Global Settings Current - User Guide

Subscriptions

Subscription details

Managing subscriptions

Sharing a subscription