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NetVault 13.0.1 - Administration Guide

Introduction Getting started Configuring clients Managing catalog search Configuring storage devices
About storage devices SAN considerations Quest DR Series systems Quest QoreStor NetVault SmartDisk EMC Data Domain Systems Snapshot Array Manager Virtual Tape Libraries Virtual standalone drives Shared Virtual Tape Libraries Physical tape devices Storage tiers
Backing up data Managing policies Restoring data Managing NetVault dashboard Managing jobs Monitoring logs Managing storage devices
Monitoring device activity Managing disk-based storage devices in list view Managing disk-based storage devices in tree view Managing the Snapshot Array Manager Managing tape libraries in list view Managing tape libraries in tree view Managing tape drives in list view Managing tape drives in tree view Adding shared devices
Managing storage media Managing user and group accounts Monitoring events and configuring notifications Reporting in NetVault Working with client clusters Configuring default settings for NetVault
About configuring default settings Configuring encryption settings Configuring plug-in options Configuring default settings for post-scripts Configuring default settings for Verify Plug-in Configuring Deployment Manager Settings Configuring Job Manager settings Configuring Logging Daemon settings Configuring Media Manager settings Configuring Network Manager settings Configuring Process Manager settings Configuring RAS device settings Configuring Schedule Manager settings Configuring Web Service settings Configuring Auditor Daemon settings Configuring firewall settings Configuring general settings Configuring security settings Synchronizing NetVault Time Configuring default settings for global notification methods Configuring the reporting utility Configuring NetVault WebUI default settings Configuring NetVault to use a specific VSS provider Configuring default settings using Txtconfig
Diagnostic tracing Managing diagnostic data Using the deviceconfig utility NetVault processes Environment variables Network ports used by NetVault Troubleshooting
Common errors
NetVault Service fails to start on Windows NetVault Service fails to start after the machine is restarted NetVault Service starts, but stops immediately on Linux Login fails after any change in the server IP address Unexpected behavior of NetVault WebUI WebUI does not run in Compatibility View in Internet Explorer NetVault installer fails during push installation VSS-based backup fails Modifying TCP/IP socket buffer size on Windows Restores using Data Copy savesets fail on clients running NetVault 10.0.1 Restore fails on Itanium platforms if the index is larger than 2GB After upgrade, Data Copy and Consolidated backup job on Linux fails After upgrade, console error is displayed on WebUI pages Deployment task hangs on target Linux machine during push installation. Unable to add package store with hostname. Deployment task fails due to network configuration issues. Domain user is unable to login NetVault Server if the workstation attribute is set. Domain user is unable to login NetVault Server on Debian 9. Adding the target machine as a client fails, after successful push installation. Unable to install, uninstall or navigate catalog search page after manually uninstalling NetVault Client Host. Unable to install, uninstall catalog search on client after NetVault Server migration with the same or different server name External Azure AD user cannot add an external Azure AD user to NetVault Server Failed to verify target Windows machine from a Linux-based NetVault Server NetVault is unable to send reports as an email attachment in PDF format on RHEL 5.x platform Restore fails on NetVault Database backup When using RDA for backups, only four streams are used at once Unable to create large VTL on Linux Browsing a folder with a large number of files times out
Safe Mode in NetVault

Adding a Data Domain System

To use a Data Domain system for backups and restores, you must first add the device to the NetVault Server. You can use the configuration wizard to add and configure this device.

In the Navigation pane, click Guided Configuration, and then on the NetVault Configuration Wizard page, click Add Storage Devices.
In the Navigation pane, click Manage Devices, and then click Add Device.
On the Add Storage Devices page, select the Data Domain Boost Device option, and click Next.
On the Add EMC DDBoost Storage page, provide the following details.

Network name/IP address

Type the Fully Qualified Domain Name (FQDN) or IP address of the Data Domain system.

If the server is unable to resolve the host name, it fails to add the device.


Specify a DD Boost user account that can be used to log on to the device for backups and restores. Verify that the user account is created on the Data Domain system before you add the device to the NetVault Server.


Type the password for the user account.


Type the name of the container. If the specified container does not exist on the Data Domain system, NetVault automatically creates it when you add the device to the server. You can configure multiple containers on a single Data Domain system.

Each Data Domain system added to NetVault represents a container.

Block size

Type or select the block size for data transfers. The block size is specified in KiB. The default block size is 128 KiB.

Stream Limit

The default value for this setting is 32 streams. This setting applies to all NetVault Servers to which the container is added. If the number of data streams exceeds the defined limit for the container, the Media Manager reports an error (“Device has too many streams”).

You can set the soft stream limit to any value between 1 and 256.

If the container is added to more than one NetVault Server, set the same soft stream limit on all servers.

Force Add

If the device is already added to another NetVault Server with the same name, select the Force Add check box. This option can be useful if you have performed a disaster recovery to rebuild the NetVault Server.

Click Next to add the device.

NetVault writes the data transfer statistics for Data Domain Systems to the stats.stnz file. The nvstatsmngr process uses this file and requires that it is regularly updated. However, frequent updates can have a significant performance impact on the system. By default, NetVault updates the file after every 5 seconds or 10 blocks of data transfer. You can change this default setting from the Change Settings page. For more information, see Configuring transfer update settings for foreign RAS devices.

DD Boost commands

This section provides a brief description of the DD Boost commands that you can use to manage the DD Boost features on a Data Domain system. For a detailed description of these commands, see the DD Boost section in the DD OS Administration Guide. For information about configuring DD Boost from the graphical-user interface-based Enterprise Manager, see the DD OS Administration Guide.

This command is equivalent to issuing the ddboost ifgroup disable command followed by multiple ddboost ifgroup del interface ipaddr commands.

Snapshot Array Manager

This section includes the following topic:

Supported Storage Array Manager

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