Chat now with support
Chat with Support
Self Service Tools
Knowledge Base
My Account
Notifications & Alerts
Product Support
Software Downloads
Technical Documentation
User Forums
Video Tutorials
RSS Feed
My Account
My Groups
My License Assets
My Products
My Profile
My Cases
My Warranty Assets
Services
Consulting Services
Educational Services
Support Services
Support Essentials
Awards and Testimonials
Getting Started
License Agreement
Support Guide

What's new for Recovery Manager for AD

Filter to locate updates for release notes, guides, knowledge articles, software, patches, utilities or hot fixes (Choose different product)

Subscribe to the RSS


Top

Notifications

New
Recovery Manager for AD 10.3.1 Product Release

We are excited to announce a new release of Recovery Manager for AD.  Look what's new in 10.3.1: Updated encryption methods improve...

Type: Product Created: March 12, 2024
Revised

None at this time

Top

Patches

New

None at this time

Revised

None at this time

Top

Documentation

New

None at this time

Revised

None at this time

Top

Software Releases

New

None at this time

Revised

None at this time

Top

Knowledge Base Articles

New
4375210 - How to install the backup agent manually?

Is there a way to install the backup agent manually?

Created: March 26, 2024
4375137 - Is it possible to upgrade from Recovery Manager for AD, or Recovery Manager for AD Forest Edition to Disaster Recovery Edition?

Is it possible to upgrade from Recovery Manager for AD, or Recovery Manager for AD Forest Edition to Disaster Recovery Edition?

Created: March 15, 2024
4375127 - Secure storage node on RMAD console has entries of backups that are no longer available

Entries of the backups that are no longer existing in the secure storage server are still displayed in the RMAD Console under secure storage node...

Created: March 14, 2024
Revised
4373836 - RMAD Console keeps losing From Email address from SMTP settings

Email alert SMTP configuration keeps going away and failing to send daily alert schedule.

Revised: March 22, 2024
4220662 - Can a Windows System State Backup be used to perform restore operations

Can RMAD use native Windows System State backups to restore objects?

Revised: March 13, 2024
4220584 - Minimal permission to back up domain controller

This solution outlines the minimum permissions an account needs to backup a domain controller.

Revised: March 13, 2024
4237121 - How to enable MSI logging?

If issues occur during the installation of the backup agent, how to enable MSI logging?

Revised: March 13, 2024
4240373 - What are the steps to configure a gMSA account for use as the backup agent access account, using the minimum permissions model?

What are the steps to configure a gMSA account for use as the backup agent access account, using the minimum permissions model?

Revised: March 13, 2024
4322287 - Unpacked Backups don't get created when running Backup Computer Collections.

Unpacked Backups don't get created when running Backup Computer Collections even though the Unpacked Backups Policy is set properly.

Revised: March 7, 2024
4302724 - Error in scheduled tasks last result after scheduled backup: "Logon failure: the user has not bee

After a scheduled backup was set to run, the below error may appear as the "last result" for the job in Windows Scheduled Tasks: "Logon failure...

Revised: March 6, 2024
4299152 - Error "The object cannot be recovered because it is in the recycled state." during online restore

Error "The object cannot be recovered because it is in the recycled state." during online restore. The error "Directory object not found" may also...

Revised: March 6, 2024
4236331 - Email notifications do not indicate which RMAD server sent the notification

Email notifications from Verify Forest settings and other emails generated by RMAD do not identify what RMAD server sent the email. I am not sure...

Revised: March 6, 2024
4237467 - Get-RMADBackup cmdlet does not return backups, or returns fewer backups than expected.

When running the Get-RMADBackup cmdlet, there is no output, or a sparse amount of data returned.

Revised: March 6, 2024
4322971 - Can Recovery Manager restore GPOs (Group Policy Objects) to a different domain from where they we

Can Recovery Manager restore GPOs to a different domain from where they were backed up?

Revised: March 6, 2024
4326895 - Can objects attributes be selectively restored?

Can only an objects attributes be restored without having to restore the whole object?

Revised: March 6, 2024
4292451 - Recovery Manager for AD Performance Speeds

What kind of restore performance speeds can be expected from an RMAD Online Recovery

Revised: March 6, 2024
4235403 - Backup error: "String too long"

Backups of some or all DCs may have the error "String too long"

Revised: March 6, 2024
4236232 - Selecting 'Do not unpack backups' from the Collection properties is not effective

From the Computer Collection Properties, on the Unpacked Backups tab, selecting 'Do not unpack backups' results in both that setting as well as...

Revised: March 6, 2024
4237204 - How to Browse Backed Up Objects

You would like to see what the objects look like that have been backed up without restoring the object first. For example, you would like to know...

Revised: March 6, 2024
4236623 - Support for Microsoft Azure Active Directory

Does Recovery Manager for Active Directory support backing up and restoring objects which exist in Azure?

Revised: March 6, 2024
4282062 - Agent based restore provides the error: Unable to install Online Restore Agent. Failed to create a remote object. The RPC server is unavailable.

Agent based restore provides the error: Unable to install Online Restore Agent. Failed to create a remote object. The RPC server is unavailable.

Revised: March 6, 2024
4228020 - During Restore Wizard the process hangs after DC selection

While using the Restore Wizard the process hangs after selecting the DC to prepare for reboot in to DSRM mode. In order to regain functionality...

Revised: March 6, 2024
4227579 - Backups fail stating 'Error', 'RPC Error', or 'Application Error'

Recovery Manager fails to backup one or more Domain Controllers and any one of the following conditions may occur: 1. The Session states...

Revised: March 6, 2024
4308823 - What is the minimum permission for the SQL database to run reports?

What is the minimum permission for the SQL database to run reports?

Revised: March 6, 2024
4273340 - Install Error 1904. Module \Program Files\Quest Software\Recovery Manager for Active Directory\Er

Install Error 1904. Module \Program Files\Quest Software\Recovery Manager for Active Directory\ErdServer.dll failed to register.

Revised: March 6, 2024
4304990 - List of events ID logged by Recovery Manager for AD

List of events ID logged by Recovery Manager for AD

Revised: March 6, 2024
4274790 - Unable to find object the backup during the restore

Unable to find object the backup during the restore

Revised: March 6, 2024
4372075 - Scheduled Verify Settings fails

Scheduled Verify settings fails consistently on every run and it returns the error message.  Scheduled project operation failed. Project: 'C...

Revised: March 6, 2024
4369967 - Unable to create backups with a gMSA account after applying Microsoft patch KB5022289\KB5022286

After applying Microsoft patch KB5022289/KB5022286 backups created with a gMSA account will error with an error similar to the following: "A logon...

Revised: March 6, 2024
4371612 - Replication between consoles stuck on running

Replication might get stuck running and unable to stop or disable the replication.

Revised: March 6, 2024
4371898 - Does RMAD support Transparent Data Encryption

Does RMAD support Transparent Data Encryption.

Revised: March 6, 2024
4372234 - Is Recovery Manager for AD impacted by CVE-2022-31199?

There is a remote code execution vulnerability in the Netwrix product. Is RMAD, RMADFE or RMADDRE impacted by CVE-2022-31199?

Revised: March 6, 2024
4370994 - Error: Failed to send the test message. The server rejected the sender address.

The following error is seen when doing the email test:  

Revised: March 6, 2024
4373520 - How to change credentials using PowerShell under Agent tab from computer collection?

When trying to run PowerShell commands to update credentials under Agent tab from computer collection no errors are seen, but the credentials would...

Revised: March 6, 2024
4371494 - Can you configure RMAD to send SMS message when there are errors in the backup?

Can you configure RMAD to send SMS message when there are errors in the backup?

Revised: March 6, 2024
4372060 - Console Replication Fails With Error The Socket Connection Was Aborted.

The following error is seen when trying to replicate RMAD console:

Revised: March 6, 2024
4371107 - Backup Fails With Error "Failed to start backup: Failed to enumerate domain controllers located in 'Domain.com', Invalid Credentials".

When trying to backup another domain you may get the following error: The way the computer collection is configured is by adding the...

Revised: March 6, 2024
4371551 - Why does Microsoft System CLR Types for SQL Server 2012 component is required by RMAD?

As per release notes system requirements the following is listed: Microsoft SQL Server® components: Microsoft System CLR Types for SQL Server...

Revised: March 6, 2024
4372040 - How to install backup agent manually?

How to install backup agent manually?

Revised: March 6, 2024
4371375 - Backup Email Alerts Are Sent For Success Or Failure Even If Errors Only Is Selected.

Backup email alerts are being sent for warnings, failures, and successful backups even if Errors Only option is selected in the computer discovery...

Revised: March 6, 2024
4368725 - Repair Installation Option Is Grayed Out.

The option to repair an installation is grayed out when going to programs & features, or when running setup from Recovery Manager for AD...

Revised: March 6, 2024
4370298 - Does RMAD Enforce Backup Encryption?

Does RMAD enforce backup encryption on every backup?

Revised: March 6, 2024
4373009 - Unable to add domain controller to computer collection.

When trying to add a domain controller to a computer collection it fails with the following error: Computer 'computername' cannot be added to the...

Revised: March 6, 2024
4371466 - How to install RMAD version 10.3?

How to do a clean installation from scratch or for the very first time of RMAD version 10.3?

Revised: March 6, 2024
4371030 - Does RMAD Version 10.3 Supports Windows Authentication For SQL Remote Servers?

When upgrading from version 10.2.2 to version 10.3 the following error is observed:

Revised: March 6, 2024
4371364 - Getting "Access Denied" with some servers when running a backup integrity check.

Not all servers are authenticating correctly (either manually or scheduled) when running a backup integrity check.

Revised: March 6, 2024
4372983 - Backup integrity check is failing and not working as expected

Integrity checks are throwing status errors such as "Failed" and "No Checksum"

Revised: March 6, 2024
4372463 - Enhancement Request: Add an option to choose backups manually with a provision to provide credentials for backup access in the RMAD console

RMAD backup and credential options are not as versatile as in the Forest Recovery console, thus, the use of backup selection and credentials are...

Revised: March 6, 2024
4225366 - Backup is created but is very small

Backups for some DCs completes, and a bkf file is created, however it is very small (a few MB). In addition, the backup cannot be used to perform a...

Revised: March 4, 2024
Top

Product Life Cycle

New

None at this time

Revised

None at this time