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Displaying 1-25 of 881
Backup error: "String too long" (226152)

Backups of some or all DC may have the error "String too long" This error indicates that there is a file or folder being backed up that has a very long name, usually in SYSVOL. Enable diagnostic logging and review the ErdAgent.log file on the DC: ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 2/15/2017
(0 Ratings) 7 views
Recovery Manager for Active Directory 8.8.1 Rollup Hotfix (226107)

This hotfix contains the latest rollup hotfix for Recovery Manager for Active Directory 8.8.1 and Recovery Manager for Active Directory Forest Edition 8.8.1 To download the rollup hotfix for RMAD 8.8.1 and RMADFE 8.8.1 Click Here. ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 2/15/2017
(0 Ratings) 5 views
During the Recovery Manager 8.8.1 Portal install nothing happens after entering in the SQL Server Name and clicking Next (226042)

During the Recovery Manager 8.8.1 Portal install nothing happens after entering in the SQL Server Name and clicking Next. This can occur if using a SQL 2016 server. Download an updated RecoveryManagerPortal.msi from ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 2/14/2017
(0 Ratings) 35 views
Does Recovery Manager for AD allow you to include or exclude specific objects, OUs, or containers in the backup? (33733)

Is there a way to include or exclude specific OUs or other objects from the backup? Can only specific Users, Group, Computer etc be backed up? RMAD backs up the entire Active Directory database (NTDS.DIT) which backs up all AD objects and the full AD structure. ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 2/14/2017
(0 Ratings) 1725 views
Ports Used by Recovery Manager for AD (69695)

List of ports used by Recovery Manager for AD. The following table lists ports used by the Recovery Manager for AD components. COMPONENT, INCOMING PORT ON TARGET DOMAIN CONTROLLER, PROTOCOL, TRAFFIC. ...

Product(s): Recovery Manager for AD
Last Updated On: 2/10/2017
(0 Ratings) 5812 views
RMAD Portal only shows 14 days worth of backups for each DC (225983)

RMAD Portal does not show all of the backups for each DC. Edit the EnterprisePortalSettings.xml file found under: C:\Program Files (x86)\Dell\Recovery Manager Portal; Search for BackupSession and change the number in the value key to a larger number. ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 2/10/2017
(0 Ratings) 11 views
Does the Forest Recovery Agent conflict with the Backup Agent? (225980)

Can both the FR Agent and Backup agent be installed on the same DC without any conflicts? There is no conflict with having both agents on the same DC. It is recommended that both agents be installed on all DCs so that all ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 2/10/2017
(0 Ratings) 11 views
Can you roll-back schema changes by restoring the Schema Operations Master with Recovery Manager (36924)

Can you roll-back schema changes by restoring the Schema Operations Master with Recovery Manager for AD? No, you can not roll-back schema changes by restoring the Schema Operations Manager - either with Recovery ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 2/10/2017
(1 Ratings) 5629 views
Is Windows Server 2016 supported? (219994)

Does RMAD or RMADFE support Windows Server 2016 as the RMAD server or as backup targets? Windows Server 2016 is supported in version 8.8.1 and later. Please note, when using the Online Restore Wizard with backups ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 2/7/2017
(0 Ratings) 425 views
Error - "Failed to connect to the extracted database" when using a backup taken from a Windows Server 2016 Domain Controller (225787)

When using the Online Restore Wizard with a backup take from a Windows Sever 2016 DC, the following error may occur at the Backup Data Preparation step: "Failed to connect to the extracted database: Error occurred while opening database. ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 2/7/2017
(0 Ratings) 26 views
Scheduled tasks are not created, not changed or require to run as a SYSTEM account (57314)

After configuring the schedule the jobs do not run. The new task was not created in the Windows Task Scheduler WORKAROUND #1: Disable the policy setting "Do not allow storage of passwords and credentials for network authentication" using the below steps: ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 2/3/2017
(1 Ratings) 6925 views
Enhancement Request: Change the GPO wizard verbage (213524)

GPO Wizard currently states the following during extraction: "The wizard saved the extracted DIT database in a temporary folder..." A modification to the message should be done stating that the extracted backup as the GPO wizard extracts the entire backup. ...

Product(s): Recovery Manager for AD
Last Updated On: 2/3/2017
(0 Ratings) 5 views
Is it possible to encrypt a backup with a new password to replace the existing backup encryption (225655)

Need to re-encrypt all backups with a new password Changing the password on an encrypted backup is not possible.

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 2/2/2017
(0 Ratings) 12 views
How to change the backup encryption password for a collection using Powershell (225653)

This solution outlines how to change the backup encryption password for a collection using Powershell: From the Start menu open the Management Shell under the Recovery Manager for Active Directory menu; Run the below commands. ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 2/2/2017
(0 Ratings) 12 views
What encryption method is used to encrypt the passwords entered in the Computer Collection and Forest Recovery Project? (156527)

How are the Agent and Schedule passwords in the Computer Collection encrypted and how are the DC Access Account, DSRM and Backup Access passwords in the Forest Recovery Project encrypted? For the Agent Settings ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 1/31/2017
(0 Ratings) 25 views
Can the correct version of esent.dll be selected automatically? (225427)

When RMAD is installed on a different OS than where a backup was taken, the Online Restore Wizard may not be able to properly replay the log files if a version of esent.dll is not copied to the RMAD server from the OS where the backup was taken. ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 1/30/2017
(0 Ratings) 24 views
How is the number of active users calculated for licensing? (92136)

The software and/or documentation does not show how RMAD calculates the number of active accounts used for the licensing count. RMAD determines the number of licenses required by counting the number of enabled users in the domain that is being backed up. ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 1/27/2017
(0 Ratings) 3841 views
Only getting license warning email notification (208393)

After configuring RMAD to send email notifications, there are no successful backup notifications sent. Only the exceeded license warning notification is emailed. Only the license warning notification will be sent until a new license ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 1/27/2017
(0 Ratings) 601 views
Error "Version of log files is not compatible with Jet version" may occur when extracting a backu (11601)

When extracting a backup using Recovery Manager for Active directory, the below error may occur: "Version of log files is not compatible with Jet version.". This issu can occur when extracting a backup which comes from a domain ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 1/27/2017
(1 Ratings) 5902 views
Recovery Manager for AD Mobile Pack (225348)

Where can I download the Moble Pack for Recovery Manager for AD Mobile Pack to use with MobileIT MobileIT was Discontinued in 2014 and the Support Discontinued on the 12/31/2016, thus we no longer provide any Mobile Packs for this product.

Product(s): Recovery Manager for AD
Last Updated On: 1/27/2017
(0 Ratings) 6 views
All scheduled backups fail to start (86067)

All scheduled backups fail to start and the below error occurs in the task scheduler log in regards to the task: "Task scheduler failed to start "TASK NAME" task for user "DOMAIN\USER". Additional Data:Error Value: 2147943785". ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 1/27/2017
(0 Ratings) 40 views
Scheduled backups do not run even after being successfully created (151181)

Even after the credentials for scheduled backups have been entered, account is local administrator and tasks are created in windows task scheduler, the scheduled backups do not run. Service account does not have "Log on as a batch job" rights on the RMAD server ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 1/27/2017
(0 Ratings) 1950 views
How to find the license number for Recovery Manager for Active Directory (214791)

How to locate and view the license details for Recovery Manager for Active Directory and Recovery Manager for Active Directory Forest Edition: Launch the Recovery Manager for Active Directory console from the Start Menu; ...

Product(s): Recovery Manager for AD Forest Edition, Recovery Manager for AD
Last Updated On: 1/25/2017
(0 Ratings) 515 views
How to migrate RMAD SQL Databases to another server? (54905)

How to migrate the RMAD SQL Databases to another server? WORKAROUND #1 to move the Comparison Reports database (RecoveryManager-Reporting-RMADServerName) and ForestRecovery- Persistence database (if using RMADFE and have the feature enabled) : ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 1/25/2017
(0 Ratings) 5635 views
How to move RMAD (RMADFE) 8.5.1 or later to another server (118738)

This solution outlines how to move Recovery Manager for AD (Forest Edition) from one server to another. If you are moving 8.5.2 or earlier, make a backup of the below two files: C:\ProgramData\Quest Software\RMAD\Backups ...

Product(s): Recovery Manager for AD, Recovery Manager for AD Forest Edition
Last Updated On: 1/25/2017
(0 Ratings) 2754 views