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What's new for Recovery Manager for AD

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Knowledge Base Articles

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4376321 - The stub received bad data

Manual backup sometimes would display the following error "The stub received bad data."  

Created: July 8, 2024
4376302 - RMAD creates empty folders under C:\Windows\System32

RMAD creates empty folders (similar to the daily folders for logs) under C:\Windows\System32 on the DCs. These folder are empty and apparently...

Created: July 4, 2024
Revised
4220669 - What permissions are required to use RMAD and RMAD FE?

What permissions are required for the different tasks that can be performed in RMAD and RMAD FE?

Revised: July 19, 2024
4224502 - Can RMAD be used to recover an OU or Container?

Is it possible to use RMAD to restore an OU or Container so that any newly added users are removed and the OU or Container reverted back to holding...

Revised: July 9, 2024
4237300 - Does RMAD support failover or high availability?

What needs to be done to preserve the RMAD configuration in case a RMAD server crashes.

Revised: July 9, 2024
4294565 - TLS 1.2 registry keys

Revised: July 9, 2024
4234308 - How to change the SQL port in the Recovery Manager for AD configuration?

After changing the port the SQL server uses, how do you update the RMAD configuration to use the new SQL port?

Revised: July 9, 2024
4290844 - How to view the Deleted or Recyled objects natively

Users/Admins may have questions regarding the results they are seeing in the Deleted Objects container that RMAD displays in the RMAD console or...

Revised: July 9, 2024
4235978 - Failed to get members of local groups of domain 'xxxx.xxxx.xxxx.com'

Warning "Failed to get members of local groups of domain 'xxxx.xxxx.xxxx.com'" when performing a backup where 'xxxx.xxxx.xxxx.com' is a different...

Revised: July 9, 2024
4234770 - Can DCs be skipped when selecting the Force Replication option

When running the Online Restore Wizard, is it possible to configure DCs to be skipped, or a timeout, for the Force Replication step?

Revised: July 9, 2024
4306825 - Ports Used by Recovery Manager for AD Forest Edition

List of ports used by Recovery Manager for AD Forest Edition

Revised: July 8, 2024
4311884 - How to perform a complete offline restore of a corrupted AD LDS (ADAM) instance

This article considers a recovery scenario where you can use an AD LDS (ADAM) backup registered with Recovery Manager or Recovery Manager Forest...

Revised: July 8, 2024
4273582 - How to apply the license file to Recovery Manager for AD after the product is already installed

The existing license may have expired or a larger license has been purchased and needs to be applied.

Revised: July 8, 2024
4216848 - Where to find SQL server connection settings for the reporting database?

Where to find information about the database server, database name and connection string for RMAD reporting database.

Revised: July 8, 2024
4236201 - Does Forest Edition include Recovery Manager for Active Directory standard?

Does the installation of RMADFE include RMAD Or is RMADFE and addon to RMAD?

Revised: July 8, 2024
4237027 - Can Recovery Manager for Active Directory backup Member servers?

Does RMAD support backing up Member servers or Non Domain Controllers?

Revised: July 8, 2024
4263488 - Archived - MARKED FOR ARCHIVE – NO LONGER RELEVANT – Is a new license key required for Recovery Manager for Active Directory 7.5?

Is a new license key required for Recovery Manager for Active Directory 7.5? How can I tell if my license is for Recovery Manager for AD 7.5...

Revised: July 8, 2024
4224628 - Can a backup from a different DC be used with the Repair Wizard?

Is it possible to use the Repair wizard to restore a DC but using a backup that was taken from a different DC?

Revised: July 8, 2024
4217093 - How to upgrade RMAD/RMADFE/RMADDRE from 8.2 (or later) to 10.x (or later)

How to upgrade RMAD/RMADFE/RMADDRE  from 8.2 (or later) to 10.x (or later)

Revised: July 8, 2024
4306882 - Is it possible to restore the forest functional level with Recovery Manager for AD?

Is it possible to restore the forest functional level with Recovery Manager for AD?

Revised: July 8, 2024
4220754 - Unable to execute request 133. A communication error has occurred. The handle is invalid.

In the Backup events the following even is shown:  Unable to execute request (133). A communication error has occurred. The handle is invalid.

Revised: July 8, 2024
4294364 - How to restore certificate templates

How to restore certificate templates

Revised: July 8, 2024
4246834 - How to find the size of each component within a backup

How to find the size of each component (DIT file, SYSVOL, registry, etc) within a backup in Recovery Manager for AD.

Revised: July 8, 2024
4237762 - Enhancement Request - restrict local admin access to console and configuration.

Enhancement request to have an option to restrict who can have access to the RMAD console and modify configuration. Don't want all Local...

Revised: July 8, 2024
4323204 - How to keep Recovery Manager for AD from keeping the unpacked data?

How to keep Recovery Manager for AD from keeping the unpacked data?

Revised: July 7, 2024
4313816 - ChangeAuditor database missing from drop down menu

ChangeAuditor database missing from settings drop down menu

Revised: July 7, 2024
4231783 - Failed to back up DIT Database

When trying to backup a DC with RMAD, you receive the following error: Failed to back up DIT Database NTBACKUP is also unable to backup the...

Revised: July 7, 2024
4233229 - How to limit the amount of resources used by the backup agent

Can the backup agent on the DC be configured to use less bandwidth and CPU?

Revised: July 7, 2024
4234652 - Can the backup agents be upgraded in stages or using a phased approach?

After upgrading the RMAD server, is it possible to upgrade the backup agents in batches rather than all at once?

Revised: July 7, 2024
4375252 - How to restore a DNS zone or DNS record

An Active Directory integrated DNS zone or record has been deleted and needs to be restored.

Revised: July 7, 2024
4308077 - How to reconfigure Recovery Manager for Active Directory to use SQL Reporting Services instead of Quest Reports Viewer (or vice versa)

How to reconfigure Recovery Manager for Active Directory to use SQL Reporting Services instead of Quest Reports Viewer (or vice versa)

Revised: July 7, 2024
4283907 - Can RMAD request a date range of Deleted Objects from Active Directory ?

When checking the Deleted Objects container within the Recovery Manager console, not all Deleted Objects are listed. AD returns a random set of AD...

Revised: July 7, 2024
4272232 - SQL Server Always On Support

Does Recovery Manager for Active Directory (and Forest Edition) support storing the SQL databases on a SQL Server Always On availability group?

Revised: July 7, 2024
4270706 - How do I setup Recovery Manager for Active Directory to use SQL Server Reporting Services?

Recovery Manager for Active Directory was installed with the option to use Report Viewer to view reports and you would like to use SQL Server...

Revised: July 7, 2024
4373079 - Failed to connect to backup agent - Cannot establish the connection to the backup agent.

The RMAD console was unable to connect to the backup agent installed on the domain controller(s) and the following error is returned in the RMAD...

Revised: July 5, 2024
4305742 - Is it possible to run Recovery Manager Forest Edition on a server that is member of a different A

Is it possible to run Recovery Manager Forest Edition on a server that is member of a different Active Directory forest?

Revised: July 5, 2024
4308674 - Do objects which were deleted from the Configuration partition get moved to the "Deleted Objec

Do objects which were deleted from the Configuration partition get moved to the "Deleted Objects" folder?

Revised: July 5, 2024
4308197 - Raw ACL is displayed for NT-security-descriptor within report in the Online Restore Wizard

When comparing attributes in the Online Restore Wizard, the report displays "nt-security-descriptor" as a raw ACL instead of translating to the...

Revised: July 5, 2024
4267629 - Not all backups are shown in Forest Recovery console

In the standard RMAD console, there are more backups registered than the Forest recovery console detects.

Revised: July 5, 2024
4308734 - What event ID's does Recovery Manager create in the Application event log on the domain contro

What event ID's does Recovery Manager create in the Application event log on the domain controller?

Revised: July 5, 2024
4257621 - What are the detailed SQL permissions required to use reporting during restore?

What permissions are needed on the SQL server for the user restoring and reporting in Active Directory?

Revised: July 5, 2024
4219882 - Can an AD backup be mounted and data extracted from it?

It is possible to mount an RMAD backup so that AD data can be extracted (objects, attributes) and output the extracted data to a list?

Revised: July 5, 2024
4223042 - Recovery Manager for AD Forest Edition - How long (ballpark) will a forest recovery take given an

How long (ballpark) will a forest recovery take given an environment with 'x' domains and 'y' DC's?

Revised: July 4, 2024
4225680 - Can the Recovery Manager for AD logs be deleted?

Is it safe to delete the RMAD logs (such as ErdServer.log)?

Revised: July 4, 2024
4221788 - Is there a way to extract an Recovery Manager for Active Directory (RMAD) .bkf file without using the RMAD Extract Wizard?

Is there any way to extract an (RMAD).bkf backup file by using tools other than the Extract Wizard?

Revised: July 4, 2024
4225698 - How to migrate RMAD SQL Databases to another server?

How to migrate the RMAD SQL Databases to another server?

Revised: July 4, 2024
4218083 - Recovery Manager for AD Forest Edition - Does the product seize FSMO roles if necessary? What is

Does the product seize FSMO roles if necessary? What is the logic for which remaining DCs get the seized roles?   What about Global Catalogs?

Revised: July 4, 2024
4220502 - When restoring an AD LDS user the password does not get restored.

When restoring an AD LDS user the password fails to get restored

Revised: July 4, 2024
4302739 - All objects are not being listed in the Deleted Objects container within Recovery Manager for

Expected number of objects listed in the deleted objects are not displayed, or expected object is not listed.

Revised: July 4, 2024
4257696 - Scheduled task never runs, no session is logged

When running from the console, everything appears to work fine, but the scheduled task never starts. When viewed in "Task Scheduler", there is no...

Revised: July 4, 2024
4301924 - How to modify the preinstalled backup agent port after the agent is installed

The preinstalled backup agent port is 3843. This solution outlines how to modify the port after the agent has already been installed.

Revised: July 4, 2024
4216797 - The Retention Policy is not deleting previous backups

There are many backup files where the backups are stored, according to the retention policy, there should be fewer backups in the backups folder...

Revised: July 4, 2024
4249173 - Will upgrade RMAD to RMADFE overwrite the current configuration

Will upgrading to Recovery Manager for Active Directory Forest Edition from Recovery Manager for Active Directory result in any configuration loss...

Revised: July 4, 2024
4255456 - How to restore just the user password

If a user password is changed, how can RMAD restore the password back to what is stored in the backup?

Revised: July 4, 2024
4295574 - Video - What’s the difference between the agentless and the agent based restore method?

What’s the difference between the agentless restore method and the agent based restore method in Recovery Manager?

Revised: July 4, 2024
4302277 - Performing a Silent Installation of Backup Agent

Performing a Silent Installation of Backup Agent

Revised: July 3, 2024
4242973 - Can backups be scheduled without using Windows Task Scheduler

Would like to use a different application to schedule the backups.

Revised: July 3, 2024
4290467 - How to back up or restore Dynamic Access Control objects with Recovery Manager for Active Directory

The Recovery Manager for Active Directory documentation does not mention that the product supports backing up, comparing, and restoring Dynamic...

Revised: July 3, 2024
4237379 - Error: "Server Down"

Trying to restore an object using the Online Restore Wizard and you get an error: "Server Down"

Revised: July 3, 2024
4290134 - Is Recovery Manager for Active Directory supported in environments where NTLM is disabled?

The environment disabled NTLM authentication, is this supported by Recovery Manager for AD?

Revised: July 3, 2024
4236987 - Ability to configure the size of the logs and a retention period.

Is it possible to set the size of the logs (agent and server) as well as configure a retention policy? Also, can the agent log path be changed?

Revised: July 3, 2024
4243284 - How to enable diagnostic logging in Recovery Manager for AD (Forest Edition)

How to enable diagnostic logging in Recovery Manager for AD (Forest Edition)

Revised: July 3, 2024
4299273 - How to recover an authorized DHCP record

How to recover an authorized DHCP record

Revised: July 3, 2024
4236078 - Monitoring tab shows "key not valid for use in specified state"

After installing the portal and adding an RMAD instance, the following error is shown on the monitoring tab: "key not valid for use in specified...

Revised: July 3, 2024
4374942 - RMAD Portal fails with the error "The Recovery Manager Console version 10.x.x to which you want to connect is incompatible with the Enterprise Portal Server version 10.x.x you are using."

When launching the RMAD Portal, it displays the following error message:  "The Recovery Manager Console version 10.x.x to which you want to...

Revised: July 2, 2024
4220565 - Error: "Unable to execute request (111). Unable to gather Volume Shadow Copy Service information"

The backup of a specific Domain controller fails with the following error: "Unable to execute request (111). Unable to gather Volume Shadow Copy...

Revised: July 2, 2024
4376118 - Event IDs 3 (filtermanager) and 51 (Disk) occurring during BMR backups

BMR backup collections successfully generate backups. However, error events are logged in the Domain Controllers' System Event Viewer during backup...

Revised: July 1, 2024
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