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KACE Cloud Current - Release Notes

Resolved Issues

The following issues are addressed in this release.

Table 1: General known issues

Resolved Issue Issue ID
Updated verbiage on macOS and iOS version upgrade configurations. 11348
Reporting entity Devices incorrectly shows license type for unenrolled and discovered devices as 'MDM'. 11168
Policy Manager Location Reminders not marked as complete. 11451
Newer iOS model variants not shown in Device Details. 11549
MDM enrolled Windows devices intermittently failing to receive commands. 11355
LDAP sync intermittently fails to update recently disabled users. 11330
Improved verbiage in Enrollment Portal for Companion-only tenants. 11630
Improve performance of Windows MDM responses. 11614
Fully supervised Android EMM QR code enrollments incorrectly shown as Personal. 11612
Edited Apple Option Set cannot be removed from device once applied to device via policy. 11530
Device history records may not show statistics for patches installed at the periodic checkin. 11289
Device attempts to unenroll when assigned user that was imported by SCIM is deleted from Admin portal. 11661
Deleted VPN configuration gets deployed to Windows devices when selecting all VPN configurations. 11360
CVE information not displaying in Patch Details when viewing in Device Patching results. 11292
Changed default timeout for Reports from 3 to 5 minutes. 11628
Apple Option Set Device Naming Pattern not properly clearing from device when value is deleted from configuration. 11401
Android Option Set not always showing proper name for Cached packages. 11204
Android Agent allows access to external sites through the Privacy Policy link. 11314
Agent Inventory not always showing proper status of Windows Firewall profiles when set by GPO or local policy. 11465
Added ability to enable or disable system apps for Android EMM Fully Managed enrollments. 11404
Added "Preserve eSIM Data Plan" option to Factory Reset dialog for Apple devices. 11321
"Apply Policies Now" button not triggering policy update in all cases. 11459
LDAP Sync User Import failing to import users with email addresses containing trailing spaces. 11344
Device history may show duplicate Patching records. 11287
Apple Option Set creates device history record when no applicable settings are applied to device. 11501

Known Issues

The following issue is known to exist at the time of the release.

Table 2: General known issues

Known Issue Issue ID
Admin cannot send Inventory requests to Apple devices in "Enrolling" state. 11615
Agent Inventory fails to save some apps with long version numbers and names. 11528
Android AMA devices pre-enrolled or added to Zero Touch using the IMEI do not match up to "Discovered" device record when enrolled. These devices should use the serial number. 10504
Android EMM Passcode notification not shown if device user does not allow notifications for KACE Cloud Agent. 11324
Apple OS Updates attempts are limited to 10 retries and count cannot be reset. 10978
Device alias for Apple devices is intermittently set back to default. 11290
Device network settings are missing from reports. 10678
Logged-in user and user profile data may not be collected from Windows devices disjoined from on-premise domains. 11696
Passcode configuration setting "Restrict the auto-lock timeout" requires a reboot to take effect on Windows devices. 11313
Remote Access sessions history list shows unenrolled devices as 'Unknown'. 11278
Some certificates deployed to Windows devices may be installed to local user rather than local computer. 11506
Timeout error when exporting large amounts of Reporting data to CSV. 11509
Unable to remove managed "System CA Store" certificates. 10872
Updating iOS Restriction set to change kiosk app fails when already applied to device. 11405
Windows Firewall status may not be accurate if inventory occurs immediately after the device starts. 10384
Windows Option Set configs with wallpaper settings may fail to apply with "Atomic Failed" device history message. 10783
  11579

Product Licensing

Subscription and licensing information is managed from the Settings page in KACE® Cloud. It includes information on paid and trial subscriptions, licenses, start and end dates, available licenses, and more. For details, see About subscriptions and licensing.

More resources

Additional information is available from the following:

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