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KACE Cloud Current - Release Notes

Resolved Issues

The following issues are addressed in this release.

Table 1: General known issues

Resolved Issue Issue ID
Passcode configuration setting 'Restrict the auto-lock timeout' requires a reboot to take effect on Windows devices. 11313
Timeout error when exporting large amounts of Reporting data to CSV. 11509
Policy Restriction Sets are not applied to Android EMM devices at enrollment. 11740
Some resolutions cause device Remote Access page to display incorrectly when Splashtop Streamer apps are not in app library. 11794
Increased Policy Name limit to 50 characters. 11802
Admin Portal shows error when viewing Restriction Set Effective Restrictions on Android 15 device. 11811
Device notifications incorrectly disabled by default on Android AMA devices. 11817
Admin portal filter icon showing primary color all the time in some places. 11826
Error shown when adding same version of previously deleted uploaded app to App Library. 11831
Custom Profile Command configurations incorrectly always use 'Execute' operation. 11860
KACE Cloud Secure icon not displayed on Device Patching navigation choice for MDM enrolled Windows devices. 11870
Devices in disabled tenants set to check in on 24 hour interval. 11888
Device Inventory incorrectly marks some iOS apps as supporting macOS. 11901
Apps fail to install and Restriction Set shows non-compliant due to bad entry in Restriction Set allowed app list on Android EMM devices. 11965
Unable to save Option Set when lock screen image is uploaded and 'Use the same image for both' checkbox is selected. 11972
Apps fail to install and Restriction Set shows non-compliant due to bad entry in Restriction Set allowed app list on Android AMA devices. 11993
Improve performance on patch remediation. 12057
Improve performance on reports. 12084
Updated device history record verbiage for iOS and Android app installations. 12096
Android devices not showing profile deployed to in device Restriction Set list. 12119
App and Certificate notifications not marked as complete for Android EMM and AMA devices. 12128
Android AMA device history shows error when multiple Restriction Sets are applied with different app usage settings. 12148
Policy Manager installing Work Profile Restriction Sets on Android EMM and AMA fully managed devices. 12151
Added filter for Android Zero-Touch devices. 12188

Known Issues

The following issue is known to exist at the time of the release.

Table 2: General known issues

Known Issues Issue ID
Windows Firewall status may not be accurate if inventory occurs immediately after the device starts. 10384
Android AMA devices pre-enrolled or added to Zero Touch using the IMEI do not match up to "Discovered" device record when enrolled. These devices should use the serial number. 10504
Device Network settings missing from Reports. 10678
Windows Option Set configs with wallpaper settings may fail to apply with "Atomic Failed" device history message. 10783
Unable to remove managed 'System CA Store' certificates. 10872
Apple OS Updates attempts are limited to 10 retries and count cannot be reset. 10978
Remote Access sessions history list shows unenrolled devices as 'Unknown'. 11278
Device alias for Apple devices is intermittently set back to default. 11290
Android EMM Passcode notification not shown if device user does not allow notifications for KACE Cloud Agent. 11324
Updating iOS Restriction Set to change kiosk app fails when already applied to device. 11405
Some certificates deployed to Windows devices may be installed to local user rather than local computer. 11506
Agent Inventory fails to save some apps with long version numbers and names. 11528
Admin cannot send Inventory requests to Apple devices in "Enrolling" state. 11615
Logged-in user and user profile data may not be collected from Windows devices disjoined from on-premise domains. 11696
Android Option Set setting "Turn location tracking on" deprecated. 11828
Device patching manifest generation can time out if Patch Filter includes all superseded and inactive patches. 12086
EMM Android Agent does not support multi SIM devices. 12157

Product Licensing

Subscription and licensing information is managed from the Settings page in KACE® Cloud. It includes information on paid and trial subscriptions, licenses, start and end dates, available licenses, and more. For details, see About subscriptions and licensing.

More resources

Additional information is available from the following:

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