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KACE Cloud Current - Release Notes

Resolved Issues

The following issues are addressed in this release.

Table 1: General known issues

   
Android device certificate removal command attempts to remove every certificate in the library. 12750
Unable to clear Android Option Set Lock Screen Message. 12688
Incorrect device history record created when command sent to multiple Apple devices fails on one device. 12670
Improved performance with LDAP Sync Service when importing a large number of users. 12650
Enhanced HTML Encoding logic in LDAP Sync Service when importing users with international characters in the display name. 12631
Fixed an issue that prevented modifying the roles assigned to some users. 12602
Policy history page does not show the actual date/time stamp of changes. 12574
Admin Portal DEP Profile Assign Devices window does not display properly. 12568
Added new screens to skip to DEP Profile. 12560
KACE Cloud patch management fails to install patch with large file size. 12542
Inventory not reporting Android apps correctly when "Do not collect inventory of unmanaged apps" setting is enabled. 12472
Automatic Apple DEP Sync process not always completing successfully. 12467
Device Location filter not filtering to selected date range. 12439
Splashtop SOS Streamer app incorrectly shown as not in library on Remote Access page in Settings. 12370
Unable to link a Patch Filter resource to policy in tenant with Companion Only license. 12356
Unable to uninstall KACE Cloud agent when user is a local admin who is not the built-in administrator account. 12354
Android EMM Agent generates error during app installation error reporting. 12315
On Android EMM fully managed devices, installing multiple apps on with a corrupt sideloaded app results in all apps having same failed error in Device History. 12270
On Android EMM fully managed devices, uploaded app installation failures not properly recorded in Device History. 12179
Android EMM Agent does not collect details of multiple SIMs during inventory (devices require Android Agent v1.8.16+). 12157
Updated Windows and macOS Splashtop Streamer apps to 3.7.2.4. 12145
Improved Android EMM app installation error reporting. 12118
Android EMM Agent unable to inventory device telephone number. 11892
Device Location mapping platform now uses Azure Maps. 11656
Improved performance loading Device Apps page. 10959

Known Issues

The following issue is known to exist at the time of the release.

Table 2: General known issues

Known Issues Issue ID
Script trigger to run at startup fails when executed as current user. 12803
Device history record not updated if user denies Location Request on Android Work Profile device. 12654
Configuring RMM Code for Splashtop on macOS devices takes multiple attempts. 12526
Duplicate Patch Deployment records logged in Device History. 12089
Device patching manifest generation can time out if Patch Filter includes all superseded and inactive patches. 12086
Android Option Set setting "Turn location tracking on" deprecated. 11828
Logged-in User and user profile data may not be collected from Windows devices disjoined from on-premise domains. 11696
Admin cannot send Inventory requests to Apple devices in "Enrolling" state. 11615
Agent Inventory fails to save some apps with long version numbers and names. 11528
Some certificates deployed to Windows devices may be installed to local user rather than local computer. 11506
Updating iOS Restriction Set to change kiosk app fails when already applied to device. 11405
Android EMM Passcode notification not shown if device user does not allow notifications for KACE Cloud Agent. 11324
Device alias for Apple devices is intermittently set back to default. 11290
Remote Access sessions history list shows unenrolled devices as 'Unknown'. 11278
Apple OS Updates attempts are limited to 10 retries and count cannot be reset. 10978
Unable to remove managed "System CA Store" certificates. 10872
Windows Option Set configs with wallpaper settings may fail to apply with "Atomic Failed" device history message. 10783
Device Network Settings Missing From Reports. 10678
Android AMA devices pre-enrolled or added to Zero Touch using the IMEI do not match up to "Discovered" device record when enrolled. These devices should use the serial number. 10504
Windows Firewall status may not be accurate if inventory occurs immediately after the device starts. 10384

Product Licensing

Subscription and licensing information is managed from the Settings page in KACE® Cloud. It includes information on paid and trial subscriptions, licenses, start and end dates, available licenses, and more. For details, see About subscriptions and licensing.

More resources

Additional information is available from the following:

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