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Foglight for Exchange 5.7.0 - User and Reference Guide

Foglight for Exchange
Navigation basics Exploring the Foglight for Exchange dashboards Managing Exchange agents Reporting on your Exchange environment Foglight for Exchange views
Role views Exchange Server views Site views Cluster views Description of Embedded views
Agent State view Alarms view Auto Attendant Calls view Auto Attendant Directory Access view Auto Attendant General view Auto Attendant Transfers view Cached LDAP Searches/sec view CAS AB Load view CAS AB Service view CAS ActiveSync view CAS Control Panel Load view CAS Load view CAS OAB Download view CAS RPC Client Access view CAS RPC Client Access Load view CAS RPC HTTP view Client Access Features view Cluster Database Details view Cluster Storage Group Details view Cluster Summary and Resource Information view Cluster Summary view Clusters Listing view CPU view Disk view Domain Controllers view Edge Agent view Edge Transport Features view Exchange Roles Server Summary view Exchange Server Roles view (reference information) Exchange Servers in This Cluster view Exchange Servers view (Exchange Cluster Environment Summary) Exchange Servers view Host Monitor view Hub Transport Features view IP Address view Mailbox Features view Mailbox Store Assistant view Managed Availability Recovery Action Results view Memory view Network view Processes LDAP Read Time view Resource Utilization view Roles Listing view Roles Explorer view Role Features State view Roles Top 3 view Server Health view Server Listing view Servers in Site view Servers In This Site view Site By Category view Site Listing view Store Calendar Attendant view Store Client Search view Store Content Indexing view Store Database view Store Public Load view Store Resource Booking view Store RPC Client Throttling view Store Transport view Store User Load view Summary and Resource Information view Top 3 CPU Consumers view Top 3 Memory Consumers view Top 3 Network Consumers view Top 3 Storage Consumers view Total LDAP Read Time On All DCs view Total Long-Running LDAP Operations On All DCs view Transport Dumpster view Transport Edge Sync view Transport Extensibility Agent view Transport Load Store Drivers view Transport Queues view UM Availability view UM Call Answer General view UM Call Answer view UM Fax view UM General Current view UM General view UM Subscriber Access Calendar view UM Subscriber Access Directory view UM Subscriber Access General view UM Subscriber Access Message view Unified Messaging Features view Windows Services view
Foglight for Exchange rules Running diagnostic tests Managing Exchange metrics

Diagnostic Tests dashboard

The Diagnostic Tests dashboard allows you to run diagnostic tests against a selected server in your Active Directory® environment. It consists of the following components:
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Tasks list
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About Diagnostic Test Types pane
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Diagnostic Tests list

Tasks list

The Tasks list in the upper left-hand corner of the dashboard contains a list of tasks that can be performed from this dashboard.
Figure 49. Tasks list
Clicking a task in this list launches a wizard or displays a dialog allowing you to further define the task to be performed:
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Create a New Test - select this task to specify the test parameters to be used to run a test. Selecting this task launches the Create New Diagnostic Test wizard which steps you through the process.
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Copy Existing Test - select this task to use an existing test as a basis for creating a new test. Selecting this task displays the Copy Diagnostic Test dialog allowing you to select an existing test to be copied. Once you select a test to be copied, the Create New Diagnostic Test wizard is launched allowing you to modify the test parameters as required.
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Edit Existing Test - select this task to modify the test parameters of an existing test. Selecting this task displays the Edit Diagnostic Test dialog allowing you to select an existing test to be modified. After selecting the test to be edited, the Edit Diagnostic Test wizard is launched allowing you to modify the test as required.
Create New Diagnostic Test
The Create New Diagnostic Test wizard allows you to select the type of test to be run and to specify the test input and the servers the test is to be run against. It also allows you to specify when the test is to be run.
To create a new test:
1
Select the Create a New Test task in the task list at the top of the dashboard to launch the Create New Diagnostic Test wizard.
2
On the Create New Test page, enter the following information:
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Diagnostic Test Name - enter a descriptive name for the test to be run
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Test Type - select the type of test to be run
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Test Input - enter the test input as required
3
On the Test Targets page, select the Select Targets button. On the Select Targets dialog, select one or more servers and select OK.
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NOTE: You can also select all the servers in a domain or a site, by using the View by options at the top of the dialog and selecting either a domain or site from the displayed list.
4
On the Test Execution Schedule page, select one of the following options to define how often the test is to be run:
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Run Once - select to run the test one time when the Finish button is selected.
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Run Periodically - select to run the test multiple times during a day. Enter how often the test is to be run (every nn minutes). To specify a start and end time, select the Use execution window check box and use the calendar controls to specify the start and end time.
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Run Once Each Day - select to run the test every day at the specified time. Use the calendar control to specify the time.
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NOTE: A test should not be re-run within 10 minutes. If you select to re-run the test within this 10 minute interval, the Test Run Frequency Warning message will be displayed.
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Select Finish to initiate the test run and close the wizard.
The new test appears in the Diagnostic Tests list on the Diagnostic Tests dashboard. To view the test’s results, select the selection icon to the left of the test in this list.
For more information about the controls and information requested on the wizard, see Create New Diagnostic Test Wizard.
Copy Existing Test
To copy an existing test:
1
Select the Copy Existing Test task in the task list.
2
On the Copy Diagnostic Test dialog, select the test to be copied and select the Copy button.
3
On the Create New Diagnostic Tests dialog, modify the following information as appropriate:
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On the first page, enter a new name for the test, select the type of test to be run and enter any test inputs.
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On the second page, select the Select Servers button to select the servers on which the test is to be run.
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On the last page, select when the test is to be run.
4
Select Finish to save your selections and close the wizard.
5
The new test appears in the Diagnostic Tests list on the Diagnostic Tests dashboard.
Edit Existing Test
To edit an existing test:
1
Select the Edit Existing Test task in the task list.
2
Select the test to be modified from the Edit Diagnostic Test dialog and select Edit to launch the Edit Diagnostic Test wizard.
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NOTE: You can also select a test from the Diagnostic Test list and click the Edit toolbar button at the top of the test list to launch the Edit Diagnostic Test wizard.
3
Modify the settings as appropriate:
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On the first page of the wizard, you can modify the test input parameters.
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On the second page of the wizard, you can select a different set of servers.
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On the last page of the wizard, you can select a different run schedule.
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When complete, select the Finish button to save your selections and close the wizard.
Create New Diagnostic Test Wizard
The Create New Diagnostic Test wizard includes several pages and requires the following information:
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Create New Test: From this page, provide a name for the new test, select the test type and enter the test input.
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Diagnostic Test Name: Enter a descriptive name for the diagnostic test.
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Test Type: Select the type of test to be run. When you select a test type, a description of the test appears to the right of the test type options. In addition, any required test parameters that must be defined is displayed in the Test Input section at the bottom of the page.
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Test Input: Depending on the type of test selected, this pane displays the test parameters that must be defined.
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Execution Timeout (seconds) - By default, the execution timeout is set to 15 seconds. To change this setting, enter a different value.
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Destination Email Address - When the External Mailbox test type of selected, enter the email address of the external mailbox to be tested.
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Test Targets: From this page, select the target servers on which the test is be run.
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Select Targets: Selecting this button displays the Select Targets dialog that lists all the servers containing the Mailbox role.
Use the View by option at the top of the dialog to display the available servers. Depending on this setting, you can select one or more servers, all servers in a domain or all servers in a site.
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View by Servers - allows you to select one or more individual servers or all servers.
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View by Sites - allows you to select one or more individual servers or a site to include all servers in that site
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View by Domains - allows you to select one or more individual servers or a domain to include all servers in that domain.
After selecting the target servers to be tested, use the OK button to close the dialog and return to the wizard.
Once a target is selected, the following information is displayed:
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Type - indicates whether a server, domain or site was selected on the Select Targets dialog.
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Name - displays the name of the selected server(s), domain(s), or site(s).
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Test Execution Schedule: From this page, specify how often the test is to be run.
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Run Once: Select to run the test one time.
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Run Periodically: Select to run the test multiple times during the day. Enter the following information to specify when the test is to be run during the day:
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Run every nn minutes - enter the number of minutes
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Use execution window - select this check box and use the calendar controls to specify the start and end time.
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Run Once Each Day: Select to run the test once each day. Click the time control to display a calendar control to select the time the test is to be run.

About Diagnostic Test Types pane

The About Diagnostic Test Types pane in the upper right corner of the dashboard displays a list of test types available.
Figure 50. About Diagnostic Test Types
Selecting a test type from this list displays a pop-up which provides a brief description of the selected test.

Diagnostic Tests list

The remainder of this dashboard consists of the Diagnostic Tests list. As tests are created using the Create New Diagnostic Test wizard, the test parameters specified in the wizard will be displayed for each new test created. From this list, you can select the Run Now icon to run the test or select a test to view the test results.
Figure 51. Diagnostic Tests list
The Diagnostic Tests list contains the following information for each test that has been scheduled to run.
 
Table 159. Diagnostic Tests list information
Column
Description
Select the selection icon for a test to display an additional panel at the bottom of the page to display the results of the selected test. See Test results for a description of the additional details displayed.
Selecting a test also enables the Edit and Delete toolbar buttons allowing you to remove the test from the list or edit the test to be run.
Test
Displays the name of the test as entered on the first page of the wizard.
Run Now
Click the icon in this column to initiate a test run.
NOTE: A test should not be re-run within 10 minutes. If you select to run the test within this 10 minute interval, the Test Run Frequency Warning message appears.
NOTE: If agent data collection is turned off for the selected target server, the test will fail. If you start the data collection for the server and run the test within the 10 minute interval, the Test Run Frequency Warning message appears. Use the Overrule button to run the test now that the agent data collection is turned on.
Last Run Time
Indicates the date and time when the test last ran.
Schedule
Displays the test execution schedule as specified in the wizard.
Test Type
Displays the type of test.
Test results
The following details are displayed at the bottom of the Diagnostic Tests dashboard when a test is selected in the Diagnostic Tests list.
 
Table 160. Test results
Column
Description
Test Name
The name of the selected test is displayed across the top of this pane.
Test Runs
Displays the servers selected to be tested and the dates and times when the test was run. Select the expansion button to the left of a test to display a list of the test runs that have been performed against each server.
View Results
Click the icon in this column to view the detailed test results.
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Test - clicking the icon for a test displays results for the entire test, including all servers and all test runs.
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Server - clicking the icon for a server displays results for all runs for the selected server.
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Test Run - clicking the icon for a test run displays results for the selected test run on that server.
Status
Displays the overall status of each test run. The following state indicators are used to illustrate the status:
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Success (Green) - indicates the test completed successfully
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Failed (Red) - indicates that the test failed
Message
Displays progress messages generated during a test run.
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