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Active Administrator 8.7 - User Guide

Active Administrator Overview User Provisioning Certificates Security & Delegation  Active Directory Health
Switching to Active Directory Health Using the Active Directory Health landing page Installing Active Directory Health Analyzer agents Using the Active Directory Health Analyzer agent configuration utility Excluding domain controllers Managing the Remediation Library Analyzing Active Directory health Analyzing Azure Active Directory Managing Active Directory Health Analyzer alerts Managing alert notifications Pushing alerts to System Center Operations Manager and SNMP managers Managing monitored domain controllers Managing data collectors Active Directory Health Templates Managing Active Directory Health Analyzer agents Using the Troubleshooter Recovering Active Directory Health data
Auditing & Alerting Group Policy Active Directory Recovery Active Directory Infrastructure DC Management DNS Management Configuration
Using the Configuration landing page Managing tasks Defining role-based access Setting email server options Configuring SCOM and SNMP Settings Setting notification options Setting Active Template options Setting agent installation options Setting recovery options Setting GPO history options Setting certificate configuration Setting service monitoring policy Managing archive databases Migrating data to another database Setting a preferred domain controller Setting up workstation logon auditing Managing configuration settings Setting user options Managing the Active Directory server
Diagnostic Console Alerts Appendix
Domain controller alerts
Active Directory Certificate Services service is not running Active Directory Domain Services is not running Active Directory Web Services service is not running Consecutive replication failures DC cache hits DC DIT disk space DC DIT log file disk space DC LDAP load DC LDAP response too slow DC Memory Usage DC properties dropped DC RID pool low DC SMB connections DC SYSVOL disk space DC time sync lost Detected NO_CLIENT_SITE record DFS Replication service not running DFS service is not running DFSR conflict area disk space DFSR conflict files generated DFSR RDC not enabled DFSR sharing violation DFSR staged file age DFSR staging area disk space DFSR USN records accepted DFSRS CPU load DFSRS unresponsive DFSRS virtual memory DFSRS working set DNS Client Service is not running Domain controller CPU load Domain controller page faults Domain controller unresponsive File Replication Service is not running File replication (NTFRS) staging space free in kilobytes GC response too slow Group policy object inconsistent Hard disk drive Intersite Messaging Service is not running Invalid primary DNS domain controller address Invalid secondary DNS domain controller address KDC service is not running LSASS CPU load LSASS virtual memory LSASS working set Missing SRV DNS record for either the primary or secondary DNS server NETLOGON not shared NetLogon service is not running Orphaned group policy objects exist Physical memory Power supply Primary DNS resolver is not responding Secondary DNS resolver is not responding Security Accounts Manager Service is not running SRV record is not registered in DNS SYSVOL not shared W32Time service is not running Workstation Service is not running
Domain alerts Site alerts Forest alerts Azure Active Directory Connect alerts
Event Definitions PowerShell cmdlets

Alerts Appendix

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This appendix provides details on the alerts within the Active Directory Health Analyzer. Along with a detailed description of the event that triggers the alert, a resolution is provided.

Topics 

Domain controller alerts

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Alerts Appendix > Domain controller alerts

Domain controller alerts

Active Directory Certificate Services service is not running

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Alerts Appendix > Domain controller alerts > Active Directory Certificate Services service is not running

Active Directory Certificate Services service is not running

Indicates Active Directory® Certificate Services service is currently not running on the domain controller.

Data collector
Category: Windows Services
Name: Active Directory Certificate Services
Supported on: Windows Server 2016, Windows Server 2019, and Windows Server 2022
Required permissions: When monitored locally or remotely, domain administrator privilege is required.
Description

The Directory Analyzer agent periodically checks to ensure Active Directory Certificate Services is running.

Resolution

Use the Services MCC snap-in or another SCP application to restart Active Directory Certificate Services.

Active Directory Domain Services is not running

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Alerts Appendix > Domain controller alerts > Active Directory Domain Services is not running

Active Directory Domain Services is not running

Indicates Active Directory® Domain Services is currently not running on the domain controller.

Data collector
Category: Windows Services
Name: Active Directory Domain Service
Supported on: Windows Server 2016, Windows Server 2019, and Windows Server 2022
Required permissions: When monitored locally or remotely, domain administrator privilege is required.
Description

The Directory Analyzer agent periodically checks to ensure Active Directory Domain Services is running.

The most typical cause of this alert is when a server administrator shuts down the Distributed File System (DFS) service and forgets to restart it.

Resolution

Use the Services MCC snap-in or another SCP application to restart Active Directory Domain Services.

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