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Active Administrator 8.7 - User Guide

Active Administrator Overview User Provisioning Certificates Security & Delegation  Active Directory Health
Switching to Active Directory Health Using the Active Directory Health landing page Installing Active Directory Health Analyzer agents Using the Active Directory Health Analyzer agent configuration utility Excluding domain controllers Managing the Remediation Library Analyzing Active Directory health Analyzing Azure Active Directory Managing Active Directory Health Analyzer alerts Managing alert notifications Pushing alerts to System Center Operations Manager and SNMP managers Managing monitored domain controllers Managing data collectors Active Directory Health Templates Managing Active Directory Health Analyzer agents Using the Troubleshooter Recovering Active Directory Health data
Auditing & Alerting Group Policy Active Directory Recovery Active Directory Infrastructure DC Management DNS Management Configuration
Using the Configuration landing page Managing tasks Defining role-based access Setting email server options Configuring SCOM and SNMP Settings Setting notification options Setting Active Template options Setting agent installation options Setting recovery options Setting GPO history options Setting certificate configuration Setting service monitoring policy Managing archive databases Migrating data to another database Setting a preferred domain controller Setting up workstation logon auditing Managing configuration settings Setting user options Managing the Active Directory server
Diagnostic Console Alerts Appendix
Domain controller alerts
Active Directory Certificate Services service is not running Active Directory Domain Services is not running Active Directory Web Services service is not running Consecutive replication failures DC cache hits DC DIT disk space DC DIT log file disk space DC LDAP load DC LDAP response too slow DC Memory Usage DC properties dropped DC RID pool low DC SMB connections DC SYSVOL disk space DC time sync lost Detected NO_CLIENT_SITE record DFS Replication service not running DFS service is not running DFSR conflict area disk space DFSR conflict files generated DFSR RDC not enabled DFSR sharing violation DFSR staged file age DFSR staging area disk space DFSR USN records accepted DFSRS CPU load DFSRS unresponsive DFSRS virtual memory DFSRS working set DNS Client Service is not running Domain controller CPU load Domain controller page faults Domain controller unresponsive File Replication Service is not running File replication (NTFRS) staging space free in kilobytes GC response too slow Group policy object inconsistent Hard disk drive Intersite Messaging Service is not running Invalid primary DNS domain controller address Invalid secondary DNS domain controller address KDC service is not running LSASS CPU load LSASS virtual memory LSASS working set Missing SRV DNS record for either the primary or secondary DNS server NETLOGON not shared NetLogon service is not running Orphaned group policy objects exist Physical memory Power supply Primary DNS resolver is not responding Secondary DNS resolver is not responding Security Accounts Manager Service is not running SRV record is not registered in DNS SYSVOL not shared W32Time service is not running Workstation Service is not running
Domain alerts Site alerts Forest alerts Azure Active Directory Connect alerts
Event Definitions PowerShell cmdlets

Managing Active Directory Health Analyzer alerts

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 Active Directory Health > Managing Active Directory Health Analyzer alerts

Managing Active Directory Health Analyzer alerts

Active Directory Health Analyzer alerts have two levels of severity: warning and critical. As a situation escalates, a warning alert is generated, indicating that a lower priority threshold has been violated. As the severity of the error increases, a critical alert is generated, indicating that the higher priority threshold has been exceeded.

A number of attributes can be customized for each of these levels, including the threshold value, duration before an alert occurs, duration before an alert clears. If a remediation is attached to the alert, specified actions can run when the alert reaches the critical state. A lightning bolt indicates a remediation is attached to an alert.

There are two ways to view alerts. You can view current alerts for selected forests, domains, sites, and domain controllers while using the Analyzer feature. The Alerts feature displays all the current alerts and alert history. You also can generate an alert history report to send to recipients through email or save the report to a file.

If you know about an upcoming maintenance to the system or some other event that may cause a lot of unnecessary alerts, you can mute the collection of alerts. During the mute period, no alerts are collected into the Active Administrator® database and no alert notifications are sent. If you forget to remove the mute, the mute is cleared automatically after one hour.

NOTE: If you have a license for the Active Directory Health module, you can forward the Active Directory Health alerts generated by Active Directory Health Analyzer agents to Microsoft® System Center Operations Manager (SCOM) and SNMP managers. These alerts will appear in the Quest Alert Events view, under the Quest Active Administrator folder in the Operations Manager Monitoring pane and in the SNMP Manager. See Connecting to System Center Operations Manager and Enabling SNMP Notifications and Pushing alerts to System Center Operations Manager and SNMP managers.
Topics 

Setting alerts

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Setting alerts

You can enable, disable, and edit alerts for a selected monitored domain controller, domain, forest, or site, or for all monitored domain controllers, domains, forests or sites. To see a list of the alerts that you can manage and the corresponding data collector that captures the data for the alert, see the Alerts Appendix.

You also can attach a remediation action to an alert. Remediations are actions that run when an alert reaches its critical threshold. There are several built-in remediation actions that you can choose or you can create custom remediations. All remediations are stored in the Remediation Library. See Managing the Remediation Library.

To set alerts
1
Select Active Directory Health | Agents.
2
Open the Monitored Domain Controllers tab, if necessary.
3
Select a domain controller, and select Settings | Domain Controllers, Domain, Forest, or Site.
4
Click Alerts.
To filter the list, start typing in the Filter alerts box. The list filters as you type.
NOTE: For the Boolean type, you can select only the Equal To or Not Equal To operators.
a
Click Add.
d

To apply the changes only to the selected object, click Apply.

-OR-

To apply the changes to all objects, click Apply to All.

10
Click Yes to confirm.

A lightning bolt indicates that a remediation is attached to the alert.

11
Optionally, click Save as Template to save all of the alert settings and data collector settings for this domain controller, domain, forest, or site as a template that can be applied to other Active Directory objects. For more information, see Active Directory Health Templates.

 

Purging and archiving alert history

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Purging and archiving alert history

You can choose to purge and/or archive the alerts added to the Active Administrator® database by Active Directory Health. If you choose to purge, records are removed from the database. If you choose to archive, the alerts are also added to the Active Administrator archive database.

To purge and archive Active Directory Health Analyzer alert history
1
Select Active Directory Health | Agents.
2
Open the Monitored Domain Controllers tab, if necessary.
3
Select any domain controller, and select Settings | Purging and Archiving.

To set a schedule

a
Click Schedule.
c

To purge or archive now

a
Click Run Now.
d
7

Viewing alerts and alert history

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Viewing alerts and alert history

The Active Directory Health Analyzer Alerts page is divided into two areas. The top pane displays current alerts and the bottom pane displays alert history.

To view alerts and alert history
1
Select Active Directory Health | Alerts.

The Current Alerts area displays the current alerts for the monitored domain controllers and domains with the total number of alters indicated next to the Alerts Count in the header. By default, the list of active alerts automatically refreshes every 30 seconds. A lightning bolt indicates a remediation is attached to the alert.

To disable automatic refresh, clear the Auto refresh active alerts check box.

The Alert History area displays the 50 newest current and cleared alerts, filtered by date range for the previous day.

By default, the Alert History displays alerts from the Live Active Administrator database. To view alerts from the Active Administrator® archive database, choose the source of the Alert History.
To hide the Alert History pane, click . To show the Alert History area, click .

Table 50. Alert details menu options

Option

Description

Alert Settings

Edit alert settings. See Setting alerts.

Notifications

View the recipients of the listed notifications.

Copy

Copy a selected alert to the clipboard.

Table 51. Alerts menu options

Option

Description

Refresh

Refresh the list of active alerts.

Copy Active Alert

Copy a selected alert to the clipboard.

Copy Alert History

Copy a selected alert history item to the clipboard.

Filter History

Filter the list of alert history. See Filtering alert history.

Alert History Report

Generate an alert history report. See Generating an alert history report.

Notifications

Add, edit, or remove notifications. See Managing alert notifications.

Limiter

Limit the number of notifications. See Limiting alert notifications.

Grouping

Add or remove grouping the alerts by severity, alert name, or object name.

Table 52. Alerts shortcut links options

Option

Description

Details

View the details of the selected alert.

Copy

Copy the selected alert to the clipboard.

Create Notification

Create a notification in which the selected alert should be included. See Creating alert notifications.

Add To Notification

Set the notifications in which the selected alert should be included.

- OR -

Use the shortcut links to manage the list of historical alerts.

Table 53. Alerts shortcut links options

Option

Description

Details

View the details of the selected alert.

Copy

Copy the selected alert to the clipboard.

 

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