Diagnostic Server - Spotlight Playback Playback error [Update Error]: Updating the playback database failed (4371896)

Diagnostic Server - Spotlight Playback Playback error [Update Error]: Updating the playback database failed

Diagnostic Server - Spotlight Playback Playback error [Update Error]: Updating the playback database failed: insert into spotlight_playback_strings failed

NA

1. Go to the Spotlight Diagnostic Server location: C:\Program Files\Quest Software\Diagnostic Server\Agent\bin (Just for reference, paths might differ)
2. Open the file "SpotlightDiagnosticServer.ini" in a text file
3. Find the line "-Djava.lang.Integer.IntegerCache.high=2000"

Please change the following line, from this:

"-Djava.lang.Integer.IntegerCache.high=2000"

To this:

"-Djava.lang.Integer.IntegerCache.high=3500"

This will give an extra buffer cache to process the 2000 Playback .DAT files.

4. Restart the Diagnostic Server Service and check