What account can be used to monitor SAP ASE Server? ... Using a login that is the ASE system administration (”r;sa”) or an account with the ”r;sa_role” and ”r;sso_role” will allow full monitoring of an Adaptive Server and automatically handle all issues for Spotlight to monitor the Adaptive Server.
Customers report certain dashboard do not show a save icon and wonder how to export the diagram graphs. ... The only way export the graph is to take a screenshot from outside the application.
Customers inquire about why spotlight on oracle does not run as a service and if its possible to run it automatically from windows startup. ... Spotlight on Oracle is an application, not designed to run in the background as a service.
Installmontables script hasn't been run. ... The MDA tables must be created in the Sybase DB. ... Use ISQL to check for the existence of the MDA tables. ... 2. go ... If nothing comes back from the query then the required Sybase scripts that create the MDA tables have not been run.
Error received upon connecting to the database: ... Enter the correct Sybase port for the Spotlight on Sybase connection. ... To edit the Spotlight on Sybase connection profile: ... 1. Select File | Connect.
As per below KB article user tried provided solution (using sa user) but Spotlight still throws error in log file. ... 1) Sybase 12 have a internal bug when you SUM for a field. ... For example, you have a field data type is int, you issue this SQL:
<p>Getting OLE Error when launching Spotlight on Sybase console.</p> <p>Please copy the attached file to C:\Program Files\Quest Software\Spotlight\SoDB2\Console\ and then start Spotlight on DB2. If after applying this file the issue still occurs, then contact Quest Support.</p> ST80994
Program: Spotlight console ... Publisher Quest Software Location: C:\Program Files\Quest Software\Spotlight4\Console\Spotlight.exe ... This program requires agentctl.dll, which is no longer included in this version of Windows
-------------------------------------------------------------------------------- ... Message: ... An internal error occurred while processing data. ... Please report the details to Quest Software.
When trying to create the connection in Spotlight on Sybase geting this error: ... An unexpected problem has occurred ... It is recommended that you send a support bundle to Quest Software. ... Click "Show details..." for more information about the problem.
During install following error pops up: ... Windows Installer.
When I enter the Key and the site message, the OK button is still grayed out. ... Make sure there are no spaces at the beginning or end of the site message when you enter it into the field. ... You might also be entering the wrong site message.
2) Select Spotlight for SAP ASE and click Change/Remove. ... 4) Continue to click Select All and Next until the un-installation process is complete.
Afer starting Spotlight for Sybase under Windows XP received an error message:Datasource error in connection connection name. ... Spotlight objects could not be installed from this connection. ... Reconnect as sa.
Datasource error in connection connection name. ... Spotlight objects could not be installed from this connection. ... Reconnect as sa ... Â ... Is it possible to run Spotlight without sa role? ... Spotlight on Sybase does support non-sa user to run, but the above error indicates that you hit a bug found in 2.5.2 (reference ST61741) and it is fixed in 2.5.5.
If the ASE server being monitored is configured with a page size other than the standard 2048 bytes, the total device size shown in the devices drilldown will be incorrect. ... The attached patch resolves this issue.
How to set metrics for only one databse and not all others Alarms are going off for 95% but customer may only wnat a particular database to alarm at 97% It is not possible to change the thresholds on one database.
When MDQ tables are installed in a database different from the master, spotlight errors: "MDA tables not installed" ... Make sure that the MDA tables are installed in the Master DB. ... If sybase allows for MDA tables to be installed in a database other than Master, then it may be a new concept but Sosyb would certainly not work correctly in such a configuration.
Spotlight for Sybase takes a snapshot when alarm occurs. ... When examining the Browse History to look at past history, how can the SQL statements for specific times be pulled up? ... SQL statements are only available in live connection.
Read of address 00000010" ... It is possible that a timeout occurred in one the stored procedures that may have contribute to the access violation. ... However, there are other possibilities as well.
We are currently experiencing an issue in our Sybase environment. ... When we use Spotlight on Sybase 2.0.0.581 to help diagnose the problem, we find that the ASE CPU numbers are very high while the OS CPU numbers are low.
installed Internet Explorer 7 or later ... Spotlight on Sybase may cause this error when you are using IE 7 or later. ... this is going to be fixed in a future release. ... For now please install in the PC where IE version is lower ( 6 )
The display only shows few of user databases, it does not show a user database, nor master, nor the system databases. ... The temporary databases can be seen fine in the radio button, its the other non-temporary databases that dont show up along with the rest.
Getting error when trying to connect: ... Datasource error in connection <NAME> Spotlight objects could not be installed form this connection ... Reconnect as sa ... The problem is caused by a Spotlight on Sybase (SoSyb) internal stored procedure.
Is there a way of automatically opening a configured connection when Spotlight is started? ... Live connections help but for instance, when the server turns orange or red we need to take a closer look and open or click all live connections.
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