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What's new in version 7.4? (4315571)
Please see below for the new features and enhancements in Secure Copy 7.4 ... Added an option to delete orphaned files or folders on a local computer to Recycle Bin. ... Supported using SSL/TLS connection to send report e-mail.
Support for Gmail webmail service (4317659)
NOTE: These settings apply to all newly created copy jobs. ... For an individual copy job, you can override these settings on the Email page. ... Select Tools | New Job Options. ... Open the SMTP Settings tab.
Secure Copy 7.5.1 - What is new and resolved. (4224119)
What are the new features and what has been resolved in Secure Copy 7.5.1? <p><b>New Features:</b></p><ul><li>For better support of FIPS 140-2 compliance, Secure Copy removed MD5 encryption/decryption and now uses Microsoft DPAPI to protect user password - 152584</li></ul>
Running Link Updater in test mode, the CSV file only contains the records for embedded links for file extensions: *.doc, *.xls, *.ppt (4317762)
None. ... STATUS ... Issue resolved in hotfix. ... Please Contact Support for a copy of this hotfix.
Issues using multiple credentials to connect to one network device (4257938)
When mapping several credentials to connect to one device, be it a NAS, file server, etc, there is inconsistent behavior. ... You may notice that drive letters are not showing up, or will show up as already mapped.
Mapped Drives not visible in Secure Copy (4271703)
When trying to browse for a Mapped drive to add it as the Source or Target, the mapped drives are not visible in Secure Copy. ... Arial, sans-serif;font-size: 15px;box-sizing: inherit;font-weight: 700;">Prompt for credentials</span><span style="color: rgb(0, 0, 0);font-family: "Segoe UI", SegoeUI, "Helvetica Neue", Helvetica, Arial, sans-serif;font-size: 15px;">, a new logon session is created in addition to the existing logon session.
Fatal Error: There is not enough disk space on the disk (4277519)
During a copy job, the following error is returned and no more data is copied: Fatal Error: There is not enough disk space on the disk. ... A disk quota was enabled on the target machine. ... Disable or modify the disk quota.
Getting Access Denied errors for some folders and files (4237933)
The job completes but some folders and files show an Access Denied error. ... When the files are encrypted by Windows, they use a certificate tied to the user account that enabled the encryption which prevents SC (as well as Windows) from copying the data.</p><div>If possible, disable the encryption and try the SC job again.</div> I had one customer case where select the Offline/Stub files
Failed to Initialize Link Updater - See logs for details (4317240)
Log file displays the following errors: ... Failed to open the DM/Consolidator registry key. ... CoCreateInstanceEx failed when connecting to the Licensing database: -2147221164 in LicenseAccess::
Job log summary say that no files were copied though Secure copy copied files report shows copied files (4325313)
Summary for the particular Job shows no files were copied, but the Secure copy copied files report shows files are copied TF00708807 <p><strong>WORKAROUND:</strong></p><p>None.</p><p><strong>STATUS:</strong></p><p>Issue will be <em><strong>resolved</strong></em> in the<em><strong> future release of Secure Copy</strong></em>.</p> TF00708807
Error: "File is not a valid license generator" (4238300)
Trying to apply a license key and the following error is shown: ... Open the license key in notepad and check what version is shown for the "GeneratorVersion". ... If it is set to 3 and you are using Secure Copy 7.2 or earlier, the license key is not valid for your version of Secure Copy.
Does Secure Copy have to be installed on the Source machine to use the option "Use volume shadow copy services on local source path to ensure open files are copied" (4255782)
To take advantage of the the option "Use volume shadow copy services on local source path to ensure open files are copied", does Secure Copy have to be installed on the Source or can it be installed on a different server?
Error during upgrade to Secure Copy 7.3: "Unable to migrate previously scheduled tasks" (4302030)
The below error may occur when upgrading to Secure Copy 7.3: ... Please check your scheduled tasks and update the application path to reflect the new installation path". ... The Operating System may not allow the scheduled tasks to be updated.
Can Secure Copy 7.2 and later be used to copy to or from Windows Server 2003? (4243790)
This means that while systems running these products may work with Secure Copy, these configurations are no longer actively tested or supported"</div>
Secure Copy job stops if the RDP session is teminated (4249873)
After manually starting a Secure Copy job, If the user logs off and their RDP session is deleted, the Secure Copy job terminates. ... This is expected behaviour. ... Secure Copy does not run as Windows Service.
Job Reports Sent by E-mail are Blank or Empty (4311217)
Job Reports sent via e-mail are blank or empty. ... This can happen if the e-mail notifications setting is configured to send a job report after the job completes, whether the job is scheduled or not.
Unexpected folder within a folder of the same name appears at the root of the Target after file migration (4352332)
After a migration between shares using Secure Copy 7, a folder is unexpectedly created at the root of the target share. ... The new folder contains the files to be migrated. ... At times, a "$" symbol is appended to the folder name.
Required Files on Target path are purged because they do not exist on Source (4354959)
Because corresponding files do not exist on the NTFS storage device acting as the Source of the copy job, the files will be purged when sychronization and incremental copy jobs are performed. ... <p>When the purge function is enabled, Secure Copy compares the list of files on the Source and Target paths.
Nothing happens when selecting the option to run the job. The copy job does not start. (4316475)
Nothing happens when selecting the option to run the job. ... The copy job does not start. ... The job use to run without issue. ... The Logs and Reports repository path may be invalid or unreachable.
Source and target machines show as unregistered (4316533)
After applying the license file and migrating the jobs and settings from a Secure Copy 6 installation, the source and target machines show as unregistered. ... Once you start the copy job, the source and target machines should become registered.
Files with identical date modified dates (timestamp) are being copied to the target (4313110)
Files with what appear to have identical date modified are not getting skipped but getting copied to the target. ... Only date modified differences between .5 and 2.0 seconds are being ignored. ... Date modifies .499 ms or less are not getting ignored.
Maintenance expiration is not shown in Secure Copy License Status (4354949)
The license details do not include the expiration date of the license. ... User has a "Standard" Secure Copy license. ... Expiration date is not expected to be displayed unless the site has purchased a "Term" license, which will cease to operate after the stated period of 30, 60 or 90 days.
The job dialog opens but nothing happens (4219755)
Once a job is run, the copy job dialog opens but it does not show any stats. ... Nothing is copied and nothing appears to be running. ... <p>Confirm the account used to run the job has local Administrator rights, and Backup Operators rights on both the Source and Target machines.</p><p>If using the File or Folder filters, ensure they are set correctly.
"You have exceeded your licensed server quantity" - Case sensitivity in Secure Copy License (4255758)
Duplicate server names appear in the licensed server list. ... One in upper case and the other in lower case. ... A copy job returns an error when started: ... "You have exceeded your licensed server quantity.
An error occurred while adding account '[DOM\User] to Local Group '[GROUPNAME]' on server '\\' The handle is invalid" (4354125)
Secure Copy job completes successfully but contains error message: ... The copy job requires a Local group to be created in Active Directory. ... During the job, the Local group is created in LDAP.
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