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Displaying 1-25 of 283
Secure Copy - 'The security ID structure is invalid' error when copying data (SL324)

Secure Copy - 'The security ID structure is invalid' error when copying data. This error is generated when an attempt to read or write security descriptor information fails because an invalid security identifier (SID) was encountered in the security descriptor information. ...

Product(s): Secure Copy
Last Updated On: 6/20/2018
(0 Ratings) 5889 views
Installation error: "This application requires .NET Framework 4.5.1 package or greater. Please install the .NET Framework then run the installer again" (232467)

The installation may fail with the following even if .NET 4.5.1 or later is installed: "This application requires .NET Framework 4.5.1 package or greater. Please install the .NET Framework then run the installer again". Ensure the latest .NET updates have been applied. ...

Product(s): Secure Copy
Last Updated On: 5/21/2018
(0 Ratings) 611 views
How to merge license files together, or request a new or updated license (70334)

How to merge license files together, or request a new or updated license, for a Quest product you are currently licensed for. If you have license files which need to be merged together or you require a new updated license for ...

Product(s): Active Administrator, Migrator for Notes to Exchange, Migrator for...
Last Updated On: 5/11/2018
(0 Ratings) 20896 views
Secure Copy still attempts to look for excluded folder when job runs. (252800)

In Filters, a shared network folder has been added under Folders to be excluded. However, when the job ran, Secure Copy still looked for the excluded folder and logged an error as follow: The same behaviour was observed when UNC path was used. ...

Product(s): Secure Copy
Last Updated On: 4/10/2018
(0 Ratings) 6 views
A required privilege is not held by the client (102871)

“A required privilege is not held by the client” error is displayed in job processing windows when copying files over a UNC path. This can occur when the account is a Domain Administrator, but remotely authenticating to the source machine. ...

Product(s): Secure Copy
Last Updated On: 4/9/2018
(1 Ratings) 3366 views
How to register a machine that is in “Unregistered” status (103410)

How to register a machine that is in “Unregistered, running this job will consume a license count” status. Starting in version 6.5, when a source and/or target path is added to Copy Locations, the “License Status” fields reports if the machine is licensed or not. ...

Product(s): Secure Copy
Last Updated On: 4/9/2018
(0 Ratings) 2712 views
Add the ability to import multiple paths within Analyze (File System Statistics) using a csv file (251594)

Add the ability to import multiple paths within Analyze (File System Statistics) using a csv file. WORKAROUND. None. STATUS. Enhancement request number VSTS0022430 has been submitted to Development for consideration in a future release of Secure Copy.

Product(s): Secure Copy
Last Updated On: 4/1/2018
(0 Ratings) 9 views
When running "Analyze" and selecting a path that has a space in the folder name, the output log contains all zeros (250858)

When running "Analyze" and selecting a path that has a space in the folder name, the output log contains all zeros. Log file containing all zeros for path containing space: Root,Total Objects,Files,Folders,Errors,Access Denials ...

Product(s): Secure Copy
Last Updated On: 3/26/2018
(0 Ratings) 10 views
"You don't currently have permission to access this folder" after file copy (195798)

Files are copied between storage devices with no error using Secure Copy. When the owner of the files clicks to gain access, they are presented with a system message: "You don't currently have permissions to access this folder. ...

Product(s): Secure Copy
Last Updated On: 3/21/2018
(0 Ratings) 2555 views
Summary Log does not report any statistics. (211204)

Summary Log does not report any statistics. Error Logging level set to Errors only. With the Secure Copy job Logging level set to Errors only statistical data is not recorded in the Dashboard or Summary tabs. To enable this Dashboard ...

Product(s): Secure Copy
Last Updated On: 3/21/2018
(0 Ratings) 24 views
Secure Copy 5.x and up - What is a 'map file' and how is it used? (SL317)

What is a 'map file' and how is it used? A map file is a text file that creates a mapping between source and target groups and users. Using a map file allows administrators greater flexibility in the way that local groups/users are ...

Product(s): Secure Copy
Last Updated On: 3/19/2018
(0 Ratings) 1659 views
When the scheduled job is running, the percent completed should be displayed in the job status (243255)

When the scheduled job is running, the percent completed should be displayed in the job status. WORKAROUND. None. STATUS. Enhancement request number VSTS0021192 has been submitted to Development for consideration in a future release of Secure Copy.

Product(s): Secure Copy
Last Updated On: 2/28/2018
(0 Ratings) 4 views
Double-clicking the job status row should bring up the summary console for the running/completed scheduled jobs (243256)

Double-clicking the job status row, the summary console for the running/ completed scheduled jobs should show up like this: WORKAROUND. None. STATUS. Enhancement request number VSTS0021193 has been submitted ...

Product(s): Secure Copy
Last Updated On: 2/28/2018
(0 Ratings) 4 views
How to install Secure Copy 7.x (139405)

How to install Secure Copy The installation process involves installing the Secure Copy application and activating the license. Secure Copy does not have to be installed on either the Source or Target server. Secure Copy can ...

Product(s): Secure Copy
Last Updated On: 2/26/2018
(0 Ratings) 2409 views
How to Import Jobs from One Server to Another (146936)

Use this resolution to avoid creating and configuring the same jobs again on the new server. On the Secure Copy server where the jobs are to be exported from, go to the Secure Copy installation folder: Version 7.3 or later - <installDrive>\Program Files\Quest\Secure Copy 7; ...

Product(s): Secure Copy
Last Updated On: 2/26/2018
(0 Ratings) 2335 views
What NAS devices are supported? (156759)

What NAS devices are supported or have been tested with Secure Copy? Secure Copy 7.x has been tested on the following devices: NetApp Data ONTAP 7.3.4 and 8.0.1; NetApp filer models FAS2040 and FAS3050; FluidFS ...

Product(s): Secure Copy
Last Updated On: 2/25/2018
(0 Ratings) 1275 views
The Update License feature is not working with a new license file (212379)

Within the Secure Copy console under Help | License Status | Update License, browsing and selecting the new license file is not working. When selecting "Details", the old license information still appears. The error message reads:"License already exists". ...

Product(s): Secure Copy
Last Updated On: 2/25/2018
(2 Ratings) 1620 views
How to add the license in version 7.3 (155355)

How to add the license in Secure Copy 7.3 To activate your license. 1. Launch Secure Copy. 2. If no license has been installed, the licensing dialog box appears. 3. Click Update License and navigate to your license file. 4. Click Open. 5. In the licensing dialog box, click OK. ...

Product(s): Secure Copy
Last Updated On: 2/25/2018
(0 Ratings) 8374 views
Add PowerShell command-lets to run copy jobs (240443)

Add PowerShell command-lets to run copy jobs, similar to using the command line. WORKAROUND. None. STATUS. Enhancement request number VSTS0020512 has been submitted to Development for consideration in a future release of Secure Copy.

Product(s): Secure Copy
Last Updated On: 2/8/2018
(0 Ratings) 27 views
Add Progress Bar (240446)

Add progress bar to appear while copy job is running. WORKAROUND. None. STATUS. Enhancement request number VSTS0020516 has been submitted to Development for consideration in a future release of Secure Copy.

Product(s): Secure Copy
Last Updated On: 2/8/2018
(0 Ratings) 18 views
Support SSL/TLS connection to send email notifications (237715)

Add support for SSL/TLS connection to send email notifications, including report attachments. WORKAROUND. Use SMTP Server Host that does not require SSL/TLS connection. STATUS. Enhancement request number VSTS0018564 ...

Product(s): Secure Copy
Last Updated On: 1/24/2018
(0 Ratings) 1 views
Secure Copy 7 Performance Tuning (120580)

Secure Copy 7 Performance Tuning This article contains frequently asked questions about the performance tuning for Secure Copy Version 7.0 and higher. Performance tuning of Quest Secure Copy is dependent on the environment ...

Product(s): Secure Copy
Last Updated On: 1/15/2018
(1 Ratings) 6717 views
Is Secure Copy affected by the vulnerabilities for Meltdown (CVE-2017-5754) and Spectre (CVE-2017-5753 and CVE-2017-5715) (237419)

Provide mitigation information and vulnerability assessment for customers using Secure Copy with regards to Meltdown (CVE-2017-5754) and Spectre (CVE-2017-5753 and CVE-2017-5715). Meltdown and Spectre exploit critical vulnerabilities in modern processors. ...

Product(s): Secure Copy
Last Updated On: 1/9/2018
(0 Ratings) 2 views
How to get a product Walkthrough or Demo (100276)

How to get a product Walkthrough or Demo. Contact a Sales Representative for more information at (800) 306 - 9329 or Product Questions and Sales.

Product(s): Active Administrator, Enterprise Reporter, Recovery Manager for AD...
Last Updated On: 1/5/2018
(1 Ratings) 13344 views
Add ability to stop a reboot while copy jobs are running (235854)

Add a feature that would allow the ability to prevent an automated restart of the server while copy jobs are running. For instance, if the server is patched and needs to reboot, the restart should be postponed until user action is made to allow it. WORKAROUND. None. STATUS. ...

Product(s): Secure Copy
Last Updated On: 12/20/2017
(0 Ratings) 6 views