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Displaying 1-25 of 274
Secure Copy 7 Performance Tuning (120580)

Secure Copy 7 Performance Tuning This article contains frequently asked questions about the performance tuning for Secure Copy Version 7.0 and higher. Performance tuning of Quest Secure Copy is dependent on the environment ...

Product(s): Secure Copy
Last Updated On: 12/12/2017
(1 Ratings) 6580 views
The Update License feature is not working with a new license file (212379)

Within the Secure Copy console under Help | License Status | Update License, browsing and selecting the new license file is not working. When selecting "Details", the old license information still appears. Close the Secure Copy ...

Product(s): Secure Copy
Last Updated On: 12/10/2017
(1 Ratings) 1354 views
Error copying offline stub files from Veritas Enterprise Vault: This file is currently not available for use on this computer (234934)

When trying to copy offline stub files from Veritas Enterprise Vault 12, received error: "This file is currently not available for use on this computer". Contact Veritas regarding running the Veritas Enterprise Vault FSAUtility to copy the offline / stub files. How to run FSAUtility.

Product(s): Secure Copy
Last Updated On: 11/30/2017
(0 Ratings) 15 views
Scheduled copy jobs fail with error 'System cannot find the path specified' (205423)

Jobs work as expected when run manually. When scheduled, the same jobs run only if the option is enabled to 'run only when user is logged in'. If the option to 'run whether or not user is logged in' is enabled, many files and ...

Product(s): Secure Copy
Last Updated On: 11/22/2017
(1 Ratings) 1344 views
Is it possible to check the stats during a scheduled job? (234655)

A scheduled job is running but no popup appears for the job to show the statistics. This is currently not possible as the job runs in the background. Enhancement ID 738906 has been submitted to the product team and will be considered for a future release of the product.

Product(s): Secure Copy
Last Updated On: 11/20/2017
(0 Ratings) 21 views
How to obtain a Section 508 compliance statement for Quest Products (234328)

How to obtain a Section 508 compliance statement for Quest Products. Select the link below: 508 Compliance statement for Quest products.

Product(s): Active Administrator, Enterprise Reporter, Recovery Manager for AD...
Last Updated On: 11/15/2017
(0 Ratings) 317 views
Can Secure Copy migrate a de-duplicated partition to a non de-duplicated partition ? (234460)

Can Secure Copy migrate a de-duplicated partition to a non de-duplicate partition and remove the de-duplicate to the data ? Secure Copy currently doesn't support this scenario. According to Microsoft about the portability of ...

Product(s): Secure Copy
Last Updated On: 11/15/2017
(0 Ratings) 37 views
How to verify that a scheduled job has been terminated (234513)

If a scheduled job is terminated, how to verify that it has been completely stopped. On the Secure Copy server open the Windows Task Manager and confirm that the SecureCopyCmd.exe process is no longer running.

Product(s): Secure Copy
Last Updated On: 11/14/2017
(0 Ratings) 31 views
Renamed folders and files are duplicated instead of purged after Synchronization (SL3413)

After running a copy job to “Synchronize Target Contents With Source” (General Options I tab in the Secure Copy console) the expected behavior is that files/folders on the source share that have been renamed will be synchronized/purged on the target. ...

Product(s): Secure Copy
Last Updated On: 11/10/2017
(0 Ratings) 53 views
Can the emailed reports be changed from PDF (234444)

When configuring the notifications, you can select to include different reports. These reports all default to PDF. Can the report type be changed to aa different type such as CSV.h WORKAROUND: None. STATUS: Enhancement ...

Product(s): Secure Copy
Last Updated On: 11/10/2017
(0 Ratings) 42 views
Configuring retries for when a copy job cannot access the source or target path for network reasons (234425)

Is it possible to configure Secure Copy to retry or delay if it cannot access the source or target during a network outage? Currently this is not possible in Secure Copy. Enhancement ID 738814 has been submitted to the product ...

Product(s): Secure Copy
Last Updated On: 11/9/2017
(0 Ratings) 45 views
Where to find the Product Life Cycle information (234385)

Where is the Product Life Cycle information: Go to the Support Portal, http://support.quest.com; Enter the name of the product and press Enter; Click the Product Life Cycle and Polices link. Full Support means the enhancement ...

Product(s): Active Administrator, Enterprise Reporter, Recovery Manager for AD...
Last Updated On: 11/8/2017
(0 Ratings) 306 views
How to merge license files together, or request a new or updated license (70334)

How to merge license files together, or request a new or updated license, for a Quest product you are currently licensed for. If you have license files which need to be merged together or you require a new updated license for ...

Product(s): Active Administrator, Migrator for Notes to Exchange, Migrator for...
Last Updated On: 11/8/2017
(0 Ratings) 16856 views
Unable to copy certain folders. Error: The system cannot find the file specified. (233274)

Folders with name like MINADO~1 are not copied to the target Netapp filer. The same error occurs with folders that have a trailing period or trailing space. The following error occurs: "The system cannot find the file specified". ...

Product(s): Secure Copy
Last Updated On: 10/13/2017
(0 Ratings) 100 views
When trying to open a very large log file the console GUI stops responding (146723)

When try to open a large log from the Secure Copy GUI the application stops responding and the Task Manager must be used to end the process. The recommendation is to use a third party freeware application such as SQLite Browser: ...

Product(s): Secure Copy
Last Updated On: 9/28/2017
(0 Ratings) 991 views
Filter Files by Specified Date filter is not working correctly (233119)

The Filter Files by Specified Date filter is not working correctly and copying files that should be excluded based on the dates selected. Currently the Copy engine expects and interprets the date shown in the filter as MM/DD/YYYY ...

Product(s): Secure Copy
Last Updated On: 9/22/2017
(0 Ratings) 124 views
How to Import Jobs from One Server to Another (146936)

Use this resolution to avoid creating and configuring the same jobs again on the new server. On the Secure Copy server where the jobs are to be exported from, go to the Secure Copy installation folder: Version 7.2 or earlier ...

Product(s): Secure Copy
Last Updated On: 9/18/2017
(0 Ratings) 2169 views
How to run a report to view licensed servers (106473)

How to run a report to view all licensed servers. To run a report to view all licensed servers: Within the Secure Copy console, select the Logs and Reports Pane. Select the Reports tab. Select the License Information Report.

Product(s): Secure Copy
Last Updated On: 9/15/2017
(0 Ratings) 1633 views
How to migrate file shares to destination server (102361)

How to migrate file shares to destination server. To migrate file shares select the “File Shares” tab, then check “Migrate file shares to destination servers”. Secure Copy recreates on the target server, the file shares that are on the source server. ...

Product(s): Secure Copy
Last Updated On: 9/12/2017
(1 Ratings) 3053 views
Unable to download software (95225)

Product(s): Active Administrator, Enterprise Reporter, Recovery Manager for AD...
Last Updated On: 9/11/2017
(0 Ratings) 4697 views
"You must have Read permissions to view the properties of this object. Click Advanced to continue" when trying to access the Properties of copied files and folders (232807)

When trying to view the properties of copied files and folders the following is shown even though the account has full rights: "You must have Read permissions to view the properties of this object. Click Advanced to continue". ...

Product(s): Secure Copy
Last Updated On: 9/11/2017
(0 Ratings) 193 views
What is the behaviour if multiple Source and Target paths are specified in the same job? (232709)

If multiple Source and Target paths are specified are they copied sequentially? If you specify multiple sources (Source 1, Source 2) in a single job and multiple targets (Target 1, Target 2), then the contents of Source 1 and Source ...

Product(s): Secure Copy
Last Updated On: 9/7/2017
(0 Ratings) 165 views
"Unregistered, no migrations have been run against this server" (228812)

After applying the license to the Secure Copy server, and configuring a copy job, the source and/or target show the following Licensed Status: "Unregistered, no migrations have been run against this server". This is normal and ...

Product(s): Secure Copy
Last Updated On: 9/6/2017
(0 Ratings) 526 views
How does Secure Copy handle Reparse Points? (SL4498)

What are Reparse Points? Reparse Points are fundamentally redirections, very similar in function to the familiar Shortcuts. However, while shortcuts are, in fact, quite normal files (with a .LNK extension) and are handled by the ...

Product(s): Secure Copy
Last Updated On: 9/5/2017
(0 Ratings) 2582 views
How to download a product (103263)

How to download a product. Go to the Support Portal Either “Sign In” if you have already registered in the portal, or click here to register. Next, enter the product name in the “Enter your product to find support” section, select the product and click the "Go" button. ...

Product(s): Active Administrator, Recovery Manager for AD Forest Edition, GPOADmin...
Last Updated On: 9/5/2017
(0 Ratings) 10275 views