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Cannot create a remote object - Access is denied (4240823)
When attempting to install the online restore agent during an agent-based restore, you receive the following error:<br>Cannot create a remote object - Access is denied.<br>The user is a domain administrator with all the required rights on the domain controller.
What are the steps to configure a gMSA account for use as the backup agent access account, using the minimum permissions model? (4240373)
and add the gMSA account to this group directly</li><li>If using pre-installed agents, uninstall and reinstall the agents. ... This is required to populate the RMAD Backup Operators group SID locally on the DCs</li><li>Configure the collection properties to set the backup agent access account</li></ol>
Logs folder in DC is increasing the size (4378118)
Logs folder in DC is increasing the size. ... Size of logs folder on DC is several GB; the folder path is C:\ProgramData\Quest\Recovery Manager for Active Directory in this folder. ... Can this be deleted?
RMAD supports Windows Server 2025 (4378077)
Other versions of RMAD are still not supported with windows server 2025.</p>
How to upgrade the Secure Storage Server (4370988)
What is the process to upgrade the Secure Storage Server after upgrading to a new version of RMAD? ... style="color: black;"><span style="font-size: 9.0pt;">In the Secure Storage Servers pane, select the Secure Storage server.
Backup integrity check failed (4376970)
Backups integrity checks process fails for backups configured in the Remote Storage tab when they are stored locally on the domain controllers. ... In the current product architecture, integrity check of backups is always performed on the Recovery Manager Console, even for backups created on a remote storage (in this case, the backup storage account is used).
Question about Health Check in the Forest Console (4279857)
When User Authentication is checked when running a Health Check in the Forest Console are you able to choose where the user account is created? ... Currently it is not possible to choose the location for the creation of the account.
How does DNS resolve hostnames during a forest down? (4252592)
In the case of a forest down, where all DNS servers are unreachable, how does the RMAD Forest Recovery console resolve hostnames? <p>Hostnames are cached at two points when configuring the project.</p>
Read only Access to Recovery Manager for AD (4378036)
Can someone be granted read-only access to Recovery Manager AD (see everything but not actually run backup/restore)? ... Currently, we don't have role-based access in RMAD. ... We have an ER ID listed below for the same.
How to apply the license file to Recovery Manager for AD after the product is already installed (4273582)
The existing license may have expired or a larger license has been purchased and needs to be applied. ... Right-click on the top "Recovery Manager for Active Directory" node and select About ... Click the License tab
Does RMAD Enforce Backup Encryption? (4370298)
Does RMAD enforce backup encryption on every backup? ... RMAD does not enforce backup encryption. ... Instead, it allows you to make a decision if encryption is done or not for every backup taken by RMAD.
Can RMAD create the certificate used for the Communication key? (4377949)
If you do not want to use a self-signed certificate because its venerable to hackers. ... Security concern, if the certificate is compromised, attackers could find a way to penetrate top security systems (Domain Controllers).
Cannot use backups over 60 days old in FR console despite tombstone time being 180 days. (4252583)
Backups over the age of 60 days cannot be chosen or even seen in the Forest Recovery Console. ... <p>This was changed to cap the list and improve performance, it is not specifically tied to the tombstone lifetime.<br>In order to expand the time range, do the following:<br><br>Close any projects or Forest Recovery consoles.<br>Edit the following file:<br>\Program Files\Quest\Recovery Manager for Active Directory Forest Edition\FRConsoleSettings.xml<br><br>Modify the following line:<br> <MaximumBackupAgeInDays defaultValue="60">60</MaximumBackupAgeInDays></p>
Forest Recovery hangs at the "restart domain controller in normal mode" step (4225629)
The Forest Recovery hangs when the "restart domain controller in normal mode" step runs <p>Reviewing the FR logs, there is a "The RPC Server is unavailable error". ... Using the Microsoft Portqry tool, confirm that you can query port 135 from the FR server to the DCs. Check to see if the DC has been rebooted successfully.
Does RMAD require .NET framework? (4377916)
Microsoft .NET Framework version 4.8 or higher is needed on the console system. ... Microsoft .NET 4.8 Requirement: Recovery Manager for Active Directory needs Microsoft .NET 4.8 as a requirement for install.
InteractiveBrowserCredential authentication failed: A window handle must be configure. (4377872)
While configuring the Infrastructure template using Azure, you may receive the error message: "InteractiveBrowserCredential authentication failed: A window handle must be configure." ... This is a known issue with RMAD that was resolved on version 10.3.1 Update 2.
How to migrate the report database to another SQL server (4224872)
Highlight the Reports component, click the down arrow and select Entire feature will be unavailable ... Highlight the Reports component, click the down arrow and select Entire feature will be installed on local hard drive
Configure Hybrid Connector service with RMAD-10.2.2 or later (4377837)
For Recovery Manager for Active Directory 10.2.2 and later versions, you will need to disable the Recovery Manager Portal (if previously enabled) and enable and configure the Hybrid Connector service in the Recovery Manager for Active Directory (RMAD) console.
Recovery Manager for AD Disaster Recovery Edition (DRE) 10.3.1 latest build (Full Hotfix Release) (4376002)
This solution contains the latest full build of RMAD DRE 10.3.1 (currently 10.3.1.43711) Hotfix 3 ... Please review the problem descriptions included to ensure your issue criteria is met prior to installing this Full Maintenance Release.
Unable to execute request 133. A communication error has occurred. The handle is invalid. (4220754)
In the Backup events the following even is shown: Unable to execute request (133). ... A communication error has occurred. ... The handle is invalid. ... This is most likely due to a RPC network error.
How to open a case using the Quest Support Portal to request Technical Support (4225829)
How to open a case or submit a service request through the Quest Support Portal when experiencing an issue or have questions about Foglight. ... First, the user must registered with an account associated with a license number or asset number on the Quest Support Portal.
Forest Recovery Restore Methods (4234548)
The User guide mentions 2 methods for recovering a Forest. ... <p><strong>Recovery method 1: Restore as many domain controllers from backup as possible</strong><br><br>To use this method<strong> </strong>you must have recent and trusted backups for as many domain controllers as possible in each domain in the forest.
Can a new set of backup agent logs be created periodically? (4228888)
Is there a way to create a new set of backup agent logs daily, weekly, monthly? ... Backup agent log files can grow too big, it is necessary to remove them and create a new set of logs. ... <p>Backup agent logs on each Domain Controller (DC) cannot be created periodically as it can be done with the server.
How to backup and restore to Domain Controllers from an untrusted domain on the same network? (4247474)
How to backup and restore to Domain Controllers from an untrusted domain on the same network? ... A below mentioned error message might also be displayed when the backup fails. ... Failed to connect to backup agent: Cannot establish the connection to the backup agent using TCP port 3843
"The principal must be a member of db_creator or sysadmin server role" (4220551)
When installing or upgrading RMAD, the following error may be shown after specifying the SQL Server: ... The currently logged in account (or the SQL Account you specify) must have either db_creator or SysAdmin rights on the SQL server if a new database is being created.
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