Error: 'Failed to call Create File on disk '\\.\PhysicalDrive' - The specified network resource or device is no longer available' error appears on GUI if connected usb device goes into unknown state on the Core machine (4041914)

Affects users who have connected usb device on Core's machine. If usb device goes into unknown state, Core cannot gather metadata and GUI blocks with an error.

Probable steps:

Actual result:

Probably Core cannot gather disks metadata and errors appear on GUI: 'Failed to call Create File on disk '\\.\PhysicalDrive' - The specified network resource or device is no longer available' or 'Failed to find management service for interface type 'ReplayCore.Contracts.Agents.IAgentsManagement''

This issue was fixed on version 6.1.3.  For previous versions, please contact Quest Support.